Customer Reviews for South Monroe Barbershop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Monroe Barbershop

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maurice H. on

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Kimberly Y. on

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SCOTT D. on

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have the drop off location give some type of receipt to show you dropped off the equipment. Have a much better area to drop off equipment rather then an overgrown grass field behind a bar b que trailer, maybe with at least a sign to show this is a legit uhaul drop off area.

Alexis D. on

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Phillip N. on

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Showed up 30 minutes late because “they didn’t tell me y’all were coming “

ROBERT C. on

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the truck was completely filled with equipment and blankets. Equipment needs to be checked before rent.

Patricia D. on

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Guy S. on

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This must be an extremely marginal location for U-Haul. This type of location detracts from the class operation that U-Haul is building.

Joe B. on

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Patricia E. M. on

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Genaro R. on

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Brian M. on

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Greg S. on

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he was nice, but i was just sent there from the original pickup location which didn't have a truck for me, so he was a little confused at first. It was in a barber shop and he was busy cutting someones hair when i came in. took a while to get things moving, but eventually got everything squared away.

Charles K. on

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I would recommend the location. The gentleman was very nice and quickly got us on our way. However we requested a larger size truck and when we picked up we received a smaller one. I had to drive a 7 hour trip back to get the rest of my things. I called customer service and they were no help at all. My advice is if you make a reservation screen shot every page. When we dropped off our truck and told the lady what happened, she said that was not the first time she had heard that.

Emma L. on

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The gentleman who was suppose to meet me at the pick up location was not there at first, had to wait and then call the corporate Uhaul number. Then it took him a while to find the correct truck, as there was just a pile of random keys on a table. I had originally set my pick up at an actual U-Haul store, and wished they had kept it there as I needed to pick up boxes and supplies, so I had to make a second stop to get those. In general the pick up location was not ideal for me.

Carlton H. on

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Trena M. on

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Bill M. on

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The manager was friendly eventually and helpful. He ended up having all the requested equipment but didn't seem to know we were coming at first. It took 20 minutes for him to show up from when we got there (as scheduled). Overall we got what we needed though

Craig R. on

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Very unprofessional pickup location.

brice C. on

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Jorge P. on

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marc D. on

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Left Largo, FL about 11am with Truck, and towing car on trailer. Original drop-off was to be 3515 North Monroe, but no one told me they were not open on Saturday afternoons. I arrived about 4:30pm I wanted to drop off the car trailer, and keep the truck another day. Called corporate 800#, They sounded like I was supposed to unload the car from the trailer, and disconnect the trailer myself. (and I was frustrated enough to possibly do just that. Ftinally, corporate person texted me to go to Tennessee location. Got to Tennessee location, and they said they were too full. to leave the car carrier trailer. They (Alex) contacted SOUTH Monroe. Got texted a new address to go to (third attempt to drop car trailer) 1936 South Monroe address was a Barber Shop, with U-Haul equipment parked in a lot around the other side of the block. A young man named Kevin helped me unload the car and drop the trailer. I congratulated him on his good driving and backing up. He said he doesn't even work for U-Haul, but for the Barber Shop. Anyway, dropped the car trailer on Saturday pm, about 6pm. Went back to 1621 South Monroe to drop the TRUCK off Sunday about 4pm, with a man called Fisher. THAT is where other U-haul equipment was visible and obvious from driving on Monroe Street.

Victoria C. on

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There's no parking. I had to park at the business next door.

Recer T. on

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DARRICK F. on

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Simone P. on

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The employee was not at the location when I arrived.

ANN T. on

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mike R. on

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Michael D. on

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This location is a barber shop, front door busted out then taped to cover up. Door was locked. When I turned the knob a man opened the door. Only person there. Truck I rented was only piece of U-Haul equipment there. This location is scary and a bad part of town. Truck was nasty inside. Driver door inside had liquid stains on the vinyl covering, smelled inside of terrible body odor. At 70mph front end shook terribly bad. I have used U-Haul many times and in many states. Never had an experience like this!

Paul S. on

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Customer did not leave a comment.