Customer Reviews for South Point Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South Point Storage

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Lane M. on

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Not the fault of this particular location, but overall this uhaul experience was very unpleasant. The truck that I reserved had a failed door gasket allowing water in. The water made some of the blankets wet. These are only two of the many problems that I had on this reservation.

Diane A. on

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Thank you!

Aaron H. on

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Customer did not leave a comment.

Robert P. on

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Alex B. on

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In the future have the equipment ordered available at the location chosen by the customer. If it is not available, notify the lessee more than 2 hours in advance. If a customer makes a transaction online and participates in online check in, this should speed up the process. I had to drive to another state to pick up my equipment and waited 45 minutes before even doing a walk around with the attendant. This caused me to be an hour late to meet the movers I booked through the Uhaul website. Overall the experience was unsatisfactory.

William M. on

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marcia B. on

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keith H. on

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Rodney R. on

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Nothing I can think of

Robert H. on

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ANN R. on

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Robert C. on

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David W. on

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Very friendly and helpful. In and out quick. Would recommend

JAMES A. on

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Jason H. on

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Joshua M. on

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I rented a 10 foot truck but they didn’t have one so they bumped me up to a 17 foot truck, they couldn’t have been nicer!! Will come back to this location in the future!

christy M. on

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They were closed

JAMES C. on

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Joshua G. on

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David B. on

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Deona L. on

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Love this location.

LARRY B. on

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Darren B. on

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N/A

Holley H. on

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Steven G. on

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Crystal L. on

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Bobby G S. on

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Very friendly and understanding.

Carla S. on

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James W. on

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I have been trying since last Sunday to talk to someone about my complaint, but I just get the run around. They say they have called and left message but that is not true. I will keep calling until I get my answers !!!!!!

Tina S. on

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Absolutely wonderful service in South Point, Ohio. Office manager was a wonderful and joyful lady to work with. Thank you so much.

Michael S. on

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Customer did not leave a comment.