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DONALD M
Customer Reviews for South Portable Buildings And More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I called 731-213-0299 drop off location at 9:30 am on 6/30/25 to get directions to return the truck.I got there voicemail and left a message to call me but they never did. I called back again at 3:30 and a girl answered and was very rude and told me they were closed. I told her that I am a Disabled Veteran and maybe needed help returning the truck . She told me to go to the app and follow the directions. My Son came with me to drop off the truck at app.6:00 PM Sunday 6/30//25 at south portable buildings and more. Now as I reviewed my bill I see that I was charged for 3 extra gallons of gas. The fuel gage read over 3/4 when we dropped off the truck.I took pictures to prove it. This is not acceptable and I want that refunded. U Haul is a good company and to stay that you need to get rid of this bad behavior.
MICHAEL EGo somewhere else. Truck had over 140 thousand miles. Very unsafe to travel in. Manager was not helpfull in any way.
KEVIN CThe staff was very friendly and helpful.
ADAM CThey done good job
Tabatha PGood experience very helpful.
WILLIAM WThey were on time and very helpful.
MICHAEL PExcellent customer service and the tow dolly was in excellent shape. Also super easy dropped off at my destination
WENDELL S