Customer Reviews for South Town Storage
(U-Haul Neighborhood Dealer)

3 reviews

3018 US Hwy 231 S   Arab, AL 35016

(256) 586-0986

Location Hours

  • Mon: 12 pm - 3 pm
  • Tue-Sun: Closed

Services at this Location:

Contact Us

(256) 586-0986

3018 US Hwy 231 S
Arab, AL 35016

Services at this Location:

Location Hours

  • Mon: 12 pm - 3 pm
  • Tue-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

We have been U haul users in the past. Never had a problem until now. Due to not being able to unlock the lock to get the key from the pickup location which put us behind in moving my mothers things, the u haul employee that came to help, said we could have an extra day WITH NO CHARGE. Well U haul took almost $60 out of my mothers account to cover that “free extra day”.

Debbie P. 
Rating:
3.0

Customer did not leave a comment.

Cheryl B. 
Rating:
1.0

When I called the local number to try and clarify an issue with my pickup, the only thing the person on the phone could tell me was to call the 1-800 number. When I arrived (before hours because I was doing the online pick up), the lock box containing my rental vehicle key was unsecured; it did not have a lock on it. The experience with this location was very poor. The assistance provided by customer service at the 1-800 number was excellent.

Matthew J. 
No reviews have been submitted for this location.

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