Would not recommend ever. They do not do what they say. The owner is very rude and hard to deal with. When something gets damaged they say they will help but constantly find reasons why they cant help you. Most of our belongings were ruined because of rat infestations and the facility did nothing to solve it. No discount or refund of any type of help. The rats are terrible and a massive problem at this place. The lot to actually get to your unit is pitiful. Always stuff laying in the way or covered in mud. Some of the units flood and again. No help from the facility. Run from this place!
Lance R | Overall ExperienceCustomer Reviews
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Would not recommend ever. They do not do what they say. The owner is very rude and hard to deal with. When something gets damaged they say they will help but constantly find reasons why they cant help you. Most of our belongings were ruined because of rat infestations and the facility did nothing to solve it. No discount or refund of any type of help. The rats are terrible and a massive problem at this place. The lot to actually get to your unit is pitiful. Always stuff laying in the way or covered in mud. Some of the units flood and again. No help from the facility. Run from this place!
Lance R | Overall ExperienceVery convenient location for me. Easy in and out. Rental process gets you in quick and the rates are fair. The staff is accessible by phone and very friendly. I will definitely use this facility again.
Phyllis G | Overall ExperienceUnprofessional and CRUDE management. Unkept lot and inconvenient accessibility. Worst experience I've ever had. Don't waste your time or money. There's plenty of storage services in the area with much better customer service and better maintained units.
Carey L | Overall ExperienceI can't say anything about the unit that I rented. I paid over the phone and it ended with me not having to move. I gave up the unit on the 15th day and ask for a refund of half of my money back. They gave me an in store credit to use on my next unit rental, that exspires in 4 months. I don't rent storage units monthly. I felt like this is a rip off. Oh wellI guess they need the money more than I do.
Jeffery G | Overall ExperienceFirst time using a storage unit. Experience with South Town Storage was excellent. Thank you!
Donna F | Overall Experience