Customer Reviews for Southend Body Shop
(U-Haul Neighborhood Dealer)

65 reviews

3643 E 82nd Ct   Merrillville, IN 46410

(219) 945-9136

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(219) 945-9136

3643 E 82nd Ct
Merrillville, IN 46410

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

VERNELL M. 
Rating:
5.0

Chris went beyond and above for my family. He has a great personality, truly cares and is very kind.

Kim F. 
Rating:
5.0

Customer did not leave a comment.

CRAIG C. 
Rating:
4.0

Customer did not leave a comment.

Todd D. 
Rating:
3.0

Customer did not leave a comment.

rasheed B. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL M. 
Rating:
5.0

Great owner. Wants the business so helped me out. Convenient location as I needed it next door. Newer truck ran great. Real nice guy running the joint and he keeps his word.

KOREY M. 
Rating:
5.0

Excellent customer service from the owner of this shop. Made sure we knew how to operate the auto transport safely.

Lawrence C. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

WARREN H. 
Rating:
5.0

Easy to find, super friendly man works there and is there early for help or questions.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jorale W. 
Rating:
5.0

very curtious & kind and quick service

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Auriel B. 
Rating:
5.0

Customer did not leave a comment.

Garrett S. 
Rating:
5.0

Treat them as well as you treated me! I was very well taken care of!

Wanda S. 
Rating:
5.0

Very nice answered all my questions. Service was amazing I'm telling everyone I know that needs a Uhaul to use this location.

CONNIE W. 
Rating:
5.0

For some reason when I book the trailer I only needed it for 1 day but after the genalmen notice that the price seemed quite high it helped get it down to a reasonable price. Thank you.

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

Jaime O. 
Rating:
5.0

The Uhaul representative at this location, Chris, was phenomenal. I will try to make any future reservations through this location.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Nothing!! The service was fast friendly & super easy. I was nervous that they might be strict about certain things but they worked with me completely to make sure I was satisfied!

Zack P. 
Rating:
5.0

Chris was great! Absolutely recommended

Oscar C. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Jose T. 
Rating:
5.0

Customer did not leave a comment.

Jose T. 
Rating:
2.0

I reserved on line at an authorized location and was bumped here. I guess anyone can call themselves a dealer. The truck was dirty with a flat tire. The owner did pump it up and then said, well, I hear they come quick if you get stuck. No thank you. I'll go right to a real location next time

Patrick C. 
Rating:
5.0

Nothing against the location but, when I attempted to return the unit online, it wanted me to go to a different address than what the contract stated. According to customer service, the drop off location had been changed. Yet, I was never notified. That was a little frustrating to have to deal with at the end of the trip.

STEPHEN G. 
Rating:
4.0

It would have been helpful to have received an email outlining the drop-off instructions in advance. Dropped the truck and returned home to log-in to my account the close out the rental, only to realize I should have done this on-site.

James A. 
Rating:
5.0

Chris at this location was very professional and knowledgeable

Norman J. 
Rating:
5.0

Customer did not leave a comment.

Kesha P. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
4.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

Meggan H. 
Rating:
4.0

Customer did not leave a comment.

KYLE P. 
Rating:
4.0

Customer did not leave a comment.

Anissia P. 
Rating:
5.0

I couldn't be more pleased with this rental experience thank you

EDDIE S. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
4.0

Customer did not leave a comment.

Bob D. 
Rating:
5.0

Great service with a smile.

DAN D. 
Rating:
5.0

Easy in, easy out, fast reliable service.

WALTER O. 
Rating:
5.0

Nothing to approve at this location very friendly and helpful. Other location closed down he gave me directions on how to get to his location. Excellent customer service

TIFFANY R. 
Rating:
3.0

No comments pertaining to improvements at this time.

FELICE M. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
3.0

Customer did not leave a comment.

SARA W. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Everything was perfect. I will definitely rent from this location again in the future.

Joel H. 
Rating:
2.0

Don't talk to the customers about other customers who complain to you about things.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

CLETUS H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

PEREZ O. 
Rating:
4.0

Very fast check out

TOM K. 
Rating:
4.0

Customer did not leave a comment.

MITCH M. 
Rating:
5.0

The man that helped us was very kind and courteous. He got us in and out. We returned at his auto repair shop and I would use him now that I know hes so helpful. Thank you.

TERRY M. 
Rating:
5.0

easy return and easy process!

BRENT B. 
Rating:
4.0

This location was very helpful and knowledgeable about the equipment and the rental process. I would recommend this location to anyone and will be trying to rent through them.

JENNIFER A. 
Rating:
5.0

Customer did not leave a comment.

JUDY S. 
Rating:
3.0

Customer did not leave a comment.

amy G. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR D. 
Rating:
5.0

The experience, location, and individual renting the truck were great. However, the 89 cents/mile was extremely excessive. My daughter rented a similar vehicle from Uhaul in Santa Cruz, CA for a similar short move and paid much less per mile. Doesn't seem to be any consistency in the amount per mile. Next time I need a vehicle, I will call first. Could've gone down the street to Home Depot and rented one of their trucks for much less. My fault though for not checking first.

NED K. 
Rating:
4.0

Customer did not leave a comment.

Kristi S. 
Rating:
3.0

no pro at all

KATHY S. 
Rating:
3.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

Customer did not leave a comment.

CAROL M. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
No reviews have been submitted for this location.

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