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JAMES M
Customer Reviews for Southern Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would never use or recommend using U-haul. I am going to share on social media about how bad y’all have become
BOBBY FThat fucking truck had a 1/4 of a tank of gas when I got it and I brought it back with half a tank and I was still charged for gas that is bullshit!!!! I want my money back
shannon JCould not print a contract. Did not go over items on text that was sent as far as mileage or condition of truck. Had no blankets and I had to go to another location to get blankets.
David FAbsolutely nothing! I loved the location, cost effective, & very friendly employees at the BALDWYN, MS location!
larita cI would Definitely recommend this location to anyone! Jennifer is very helpful, knowledgeable, and friendly. She understood my problem and helped me with it immediately. So enjoyable dealing with people who treat you with respect.. because it's easy to respect them. A great team there to work with. Thank you!
BONNIE HSpoke with Jennifer. She was very nice, knowledgeable and helpful, too. Also spoke with Brad, who I think is area supervisor. (Apologies if I'm wrong!) But he was also Very helpful! Again, I will be renting again this weekend and returning to Southern Variety. The people are awesome! Thanks.
BONNIE HNothing
micki mGreat service in a short time
milton hMake sure all your equipment is in working condition. There was a tail light out and the ramps moved to much
micki mGreat experience.
Mike GThe process was easy and didn’t take long. The y were knowledgeable and very nice. Everything was excellent!
Odessa IExcellent service
AMY JEasy and very nice people to work with…
Hope MNothing. Everything was top notch.
Terry WMove location hire non racist employees. Tell customers to take pictures mileage and gas hands.
Jackie BCharged me for miles I didn't drive, the cab of the truck smelled like a dead body had been left in it. I wouldn't recommend this place to anyone. (Horrible experience)
ERIC BAmazing customer service and people
Garrett DCustomer service was awesome, Michael was wonderful to work with.
lisa cVery
Justyce LSaid we were 600 miles over and we didn’t even travel 600 miles total. They ride to charge us more.
Randy VEverything was great! This location did mention they have asked for another truck or two for their location. Consider giving them what they ask for, they were great and deserve your cooperation and assistance.
stephen jVehicle used too much gas. Very bad mileage
Steve Mquick pick up and checkout
john bThe location does make an effort, but the truck was dropped off late the night before and they are not a full service location, so no ability to do maintenance or fully clean and prep vehicles. Because UHaul moved my pick up location the night before my rental, reserved months in advance, I had to drive 30 miles to get the truck and it was not available as early as booked.
Eric VThe two ladies at this 'Grocery Store' were very nice but not familiar with rental process. I've never been responsible to hook up my own equipment at Uhaul.
MICHAEL GCustomer service was top notch. Keep doing what you do U-Haul and the service was great.
Kevin FVery good
B WNothing AMAZING customer service
Keagan B