Customer Reviews for Southway Convenience
(U-Haul Neighborhood Dealer)

1,274 reviews

19 Gasoline Alley E   Red Deer, AB T4E1B3

(403) 346-2826

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    9 am–1 pm
Special Operating Hours
  • 12/9/2022 - 12/31/2022: 9:00 am - 1:00 pm

Services at this Location:

Contact Us

(403) 346-2826

19 Gasoline Alley E
Red Deer, AB T4E1B3

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    9 am–1 pm
Special Operating Hours
  • 12/9/2022 - 12/31/2022: 9:00 am - 1:00 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing really, Mike was great!

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

The service was excellent

patrick W. 
Rating:
5.0

The back door was very hard to open and close.

Stan H. 
Rating:
5.0

Mike runs a very good operation

Rory P. 
Rating:
5.0

I have had the pleasure of doing business at this location before. Mike is the consummate professional. Always friendly and knowledgeable. Made the process very easy. Would highly recommend!

Ken W. 
Rating:
5.0

The equipment was not clean due to the season but the operator took the time to sweep out the cab. The truck was warmed up and ready to go at the pickup time.

Leslie J. 
Rating:
5.0

Customer did not leave a comment.

Dirk B. 
Rating:
4.0

All good

Leigh B. 
Rating:
4.0

Mike was very friendly and accommodating. Thanks

Duane S. 
Rating:
4.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Post the ball size required for each type of trailer being offered for rent.

KEN A. 
Rating:
5.0

Customer did not leave a comment.

Olga M. 
Rating:
5.0

Customer did not leave a comment.

Gail F. 
Rating:
5.0

great experience.

Andy S. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
4.0

Answered questions that I wasn't aware of nor told of in renting.

Richard D. 
Rating:
5.0

Mike was very helpful and excellent to deal with.

Doug B. 
Rating:
4.0

Have the vehicle full of gas when taking it instead of partially full so that the customer returning the unit doesn't have to try and match the amount that was in it when returning it.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Mike is a great find to represent U Haul. He is absolutely customer service!!!! Would highly recommend this U Haul location!!! Had very good experience with dealing here!!!! …,Jim Shuparsky

Jim S. 
Rating:
3.0

Customer did not leave a comment.

Devan B. 
Rating:
5.0

Customer did not leave a comment.

Kim D. 
Rating:
1.0

Submit

Shannon G. 
Rating:
5.0

Really great customer service, was explained everything really well.

Megan M. 
Rating:
4.0

Customer did not leave a comment.

Joan L. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

I've been renting from this location for many years. Mike goes above and beyond every time!!

BEVERLY K. 
Rating:
5.0

Customer did not leave a comment.

Dale C. 
Rating:
5.0

Give Mike a raise. He's excellent to work with. Very professional and very kind.

Shelan S. 
Rating:
5.0

Mike is the best. He is professional, knowledgeable and goes the extra mile to help customers. 5 stars all the way and a very big Thank You for the great service.

George S. 
Rating:
5.0

All good Mike runs a very good operation. Thanks

Rory P. 
Rating:
5.0

great service

Don P. 
Rating:
5.0

Very knowledgeable and helpful when explaining everything.

Cheryl S. 
Rating:
5.0

Mike was very accommodating and helpful. He got me all set up and away on short notice.

Mike F. 
Rating:
4.0

Customer did not leave a comment.

Rikki B. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
1.0

Customer did not leave a comment.

Farzan G. 
Rating:
4.0

Longer day time hours for pick up

CHRISTOPHER N. 
Rating:
5.0

Customer did not leave a comment.

Alain C. 
Rating:
5.0

Excellent customer service

Marshall L. 
Rating:
5.0

Great service!

Adam M. 
Rating:
5.0

The gentleman who works at this location was so kind and helpful. He's just a good human. Thank you!

Josh D. 
Rating:
5.0

Nothing needed. The fellow serving me went above and beyond to get me on the road when there was an issue with the trailer I had reserved. I am a very happy customer!

Alain C. 
Rating:
5.0

We have picked up and dropped off at this location a few times over the last couple years. Very pleased with the service and owner knowledge each and every time.

Gordon G. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
5.0

Customer did not leave a comment.

Mary K. 
Rating:
4.0

Mike was very helpful and knowledgeable in his position. I don't think he could have done anything better. I was happy with the service I received. I do think Uhaul should have some kind of frequent user program though for repeat customers.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

Marg M. 
Rating:
3.0

Customer did not leave a comment.

Geoff S. 
Rating:
5.0

Awesome job Mike, thanks again. Graham.

Graham R. 
Rating:
5.0

Nothing to improve, Mike was awesome.

Ron R. 
Rating:
5.0

Great service

Harinderpal C. 
Rating:
5.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Mike was very efficient explained everything. He was good to deal with.

Jim A. 
Rating:
5.0

Mike was fantastic! He was clear with the information that you need. He got me on the road quickly. I would definitely use this location again.

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

Blaine L. 
Rating:
5.0

The gentleman at the Red Deer location was amazing, very friendly and helpful as well as very efficient Definitely would refer him to anyone we know who are moving

Dawna F. 
Rating:
5.0

Customer did not leave a comment.

Jenna D. 
Rating:
5.0

The truck was not road worthy, in need of a wheel alignment. Scary to drive

GearyE H. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
4.0

Customer did not leave a comment.

Lyle D. 
Rating:
4.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

He answered all questions fully

Jennifer F. 
Rating:
5.0

Customer did not leave a comment.

Curtis H. 
Rating:
5.0

Everything was quick, its best to book online and when you get there you have priority checkout - owner was good and helpful

Pope G. 
Rating:
5.0

Courteous, professional, and thorough. Will continue to use this specific location every time.

Deann C. 
Rating:
5.0

Great customer service and would definitely recommend U-Haul.

RICK H. 
Rating:
5.0

Mike was awesome. Really appreciate his assistance and professionalism.

Aaron M. 
Rating:
5.0

Excellent customer service.... Mike was great, friendly...polite. Will be my go to place and will recommend this place as number one!!!

Lisa K. 
Rating:
5.0

Fabulous customer service by Mike and yes will be our go to place 😀 outstanding!!!

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Perry M. 
Rating:
4.0

After loading up the van. I found one tire to have less than 20 psi in it. After I filled it, it held the rest of the day. A better inspection from your staff should be performed including checking tire air pressures.

Jordan T. 
Rating:
5.0

Great guy manages this location, repeat customer!

Kevin K. 
Rating:
4.0

Customer did not leave a comment.

Terence B. 
Rating:
3.0

Customer did not leave a comment.

Clayton D. 
Rating:
3.0

Customer did not leave a comment.

Darlene P. 
Rating:
3.0

If not the whole day renting you must return the other amount for renting coz that's to much.

Jaime A. 
Rating:
4.0

Customer did not leave a comment.

Clayton H. 
Rating:
5.0

Customer did not leave a comment.

Carlos V. 
Rating:
5.0

Friendly, through and knowledgeable service by Mike! This is my go to U-Haul location.

James G. 
Rating:
5.0

Mike Howell, the Uhall rep at this location was excellent. He made our experience super easy. Highly recommend him. Thank you. Lloyd Martin.

Lloyd M. 
Rating:
5.0

Customer did not leave a comment.

Doreen F. 
Rating:
5.0

Customer did not leave a comment.

Rick G. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Thank you. Mike was outstanding. His patience with my questions and anxiousness demonstrated both kindness and professionalism. A winning combination.

Cindy R. 
Rating:
5.0

The owner is vwry attentive and very nice. His customer service is phenomenal.

Sherwin M. 
Rating:
5.0

Customer did not leave a comment.

Martin G. 
Rating:
5.0

Customer did not leave a comment.

Cache A. 
Rating:
5.0

Customer did not leave a comment.

Terence J. 
Rating:
5.0

Customer did not leave a comment.

Jannie S. 
Rating:
5.0

First choice is always gasoline alley… Any other location is only because rental choice is not available.

Deann C. 
Rating:
5.0

All went well, smooth as silk. Thanks Mike.

Bruce C. 
Rating:
4.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Mike always provides great service, always use him.

Steven D. 
No reviews have been submitted for this location.

Additional Services at this Location

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    Our cargo and utility trailers start at $14.95!

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