Customer Reviews for Southwoods Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southwoods Storage

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Mike K. on

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JAMES V. on

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William B. on

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Karen C. on

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Reid J. on

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Thanks

STANLEY B. on

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Rika D. on

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BARRETT P. on

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Expensive

Donald T. on

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Noble P. on

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Your computer system was a disaster. It took 45 minutes for the csr to get the transaction thru the system. Multiple customers besides us were greatly inconvenienced and delayed judging by the line in the office. The local person was doing everything she could to get a solution. The problem was somewhere upstream of the local office.

David S. on

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Larry R. on

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Charge by the days used rather than make me pay for days I did not use.

ROY C. on

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Lawrence G. on

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The woman administering the rental was great at her job and processes a wonderful personality! The only suggestion I'd have to maintain a slightly larger selection of trucks on site. However, I know this may be difficult in a smaller town. Keep in mind though, this location was the only one within 40 - 50 miles that was still in business and even had a truck. In other words, they are the only game in town so bulk-up a bit and take full advantage of the situation. Thank!

JAMES M. on

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No longer have a uhaul at this location!!!

david l. on

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Bob H. on

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Cheryl W. on

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Cindy S. on

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Joel F. on

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Very pleasant and efficiently run business. It’s never fun to move, but they made it as easy as possible.

Steve D. on

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Daniel F. on

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Carole K. on

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Excellent place to do business with ... clean well maintained equipment , great customer service , Dee is an asset to the company , I’ll rent from them in the future . ??

todd k. on

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they went above and beyond to find me a truck after I booked one at a closer location to me only to find out the web site wasn't updated and the place is closed now on Mondays. town and country in waterloo needs a talking to by uhaul . thank you again tim for the help. Todd K HSS waterloo 618-939-4444 ext 1264

Lisa E. on

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David C. on

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Dee was very helpful and nice to work with

Clay R. on

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This location is great and the staff are super helpful.

Robert K. on

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