Customer Reviews for Southwoods Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southwoods Storage

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Carole K. on

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Excellent place to do business with ... clean well maintained equipment , great customer service , Dee is an asset to the company , I’ll rent from them in the future . ??

todd k. on

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they went above and beyond to find me a truck after I booked one at a closer location to me only to find out the web site wasn't updated and the place is closed now on Mondays. town and country in waterloo needs a talking to by uhaul . thank you again tim for the help. Todd K HSS waterloo 618-939-4444 ext 1264

Lisa E. on

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Customer did not leave a comment.

David C. on

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Dee was very helpful and nice to work with

Clay R. on

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This location is great and the staff are super helpful.

Robert K. on

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Customer did not leave a comment.

JILL B. on

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Excellent service. Quick. Easy. Great value. Solved our problem. Totally recommend using U-haul.

tiffany d. on

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online system is screwed up and automatically adds boxes to every order. Please fix this.

Amanda H. on

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Had problems with a rude customer service when I called the 1800 #. When I called the South wood Center Columbia location We had an awesome experience. The truck was not cleaned by the previous renters. We cleaned it before returning. That was the only downfall. Also the uhaul company wanted me to drive 20 miles out of the way to drop off the truck instead of where I picked up the truck. The staff at the South wood Center in Columbia were amazing! They made it a more pleasurable and no stress situation. Uhauls 1800 # and their $50 on them guarantee is a joke. I was treated with rude customer service on the phone and reservation was not available even though when I booked on line I got a confirmation saying it was confirmed. South wood in Columbia helped me get into a truck and gave 1000% better customer service and attitude than the corporate location.

Saundra W. on

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BETHANY J. on

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Joseph S. on

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David B. on

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The person was very grumpy and acted like he was doing us a favor renting us a UHaul truck.

David G. on

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Quick and easy. Couldn't be any more satisfied