Customer Reviews for Space Shop Self Storage Greenville
(U-Haul Neighborhood Dealer)

286 reviews

1868 Woodruff Rd   Greenville, SC 29607

(864) 297-9407

Office Hours

  • Monday - Saturday:
    9:30 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    10 am - 1 pm / 2 pm - 6 pm

Services at this Location:

Contact Us

(864) 297-9407

1868 Woodruff Rd
Greenville, SC 29607

Services at this Location:

Office Hours

  • Monday - Saturday:
    9:30 am - 1 pm / 2 pm - 6 pm
  • Sunday:
    10 am - 1 pm / 2 pm - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Brent R 
Rating:
5.0

So much less stressful than I thought! Very easy start to finish so thankful! And the beautiful receptionist went there early just to help me💛

Kandice T 
Rating:
4.0

Customer did not leave a comment.

Sasha M 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Quick and easy.

SYLKE C 
Rating:
4.0

I was very pleased renting from this U-haul location keep up the good work.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

GINA W 
Rating:
5.0

I Highly recommend this location. I was so stressed with the logistics of my move but the staff here was my saving grace. From face to face interaction to returning my phone calls the staff was excellent serving my needs. Thank you all so much!

CAROLYN G 
Rating:
1.0

Bad experience overall I was overcharged and I think the next time will never rent from this place or U-Haul ever again

Quentin M 
Rating:
3.0

Drop off location was closed (It was New Years Day) so unable to answer the above questions. However the parking is very tight and limited to return trucks.

DYLAN W 
Rating:
4.0

Customer did not leave a comment.

ELIA G 
Rating:
4.0

Customer did not leave a comment.

JACQUELINE C 
Rating:
3.0

The person was very nice but we were surprised she would not check the truck while we were there. She just wanted the keys and that was it. We asked if she would check the truck while we were there and she said she would do it later. We were given no proof/receipt that we returned the truck and nothing in writing that said it was returned in the same condition it was rented and with the correct gas. We were at her mercy to check it in honestly without us there to sign off on it. Uncomfortable with this process.

Darryl R 
Rating:
5.0

Customer did not leave a comment.

BOYD M 
Rating:
5.0

Customer did not leave a comment.

Desmond K 
Rating:
5.0

The transaction was handled in a very professional manner. It was a last minute situation, perfect timing. Was able to get the size truck needed, new truck. I thank you for your service.

LILLIAN K 
Rating:
5.0

Customer did not leave a comment.

DAVID L 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Laurie R 
Rating:
5.0

The online services made it very easy during a stressful time! When I arrived for pick up, the truck was ready to go! Customer service was very efficient and super nice. Thanks again!

STEPHANIE S 
Rating:
2.0

Noting that the affiliate locations are just providing convenient pick-up and drop-off locations, the service at this site was lacking. The truck itself was okay. It was clean in the cabin but the payload area needed sweeping. There were 4 trucks on the site. Three were up front near the office and the one I was assigned was in the back forty, far from the office (i.e., no effort to pre-position the truck for convenience at the schedule pick-up time). The fuel tank was not full and there was no interaction with the attendant regarding the in/out fuel status and mileage. Maybe this is partly a consequence of remote check-in. However, I suspect this particular attendant wouldn't have put in any effort to record these values regardless. After handing me the key, I was told where to find the vehicle and that was the end of that conversation. When I returned the truck at 2:45pm on a Thursday afternoon, there was no attendant on site. So, verifying that the mileage and fuel status were recorded properly was out of the question. I only selected this site because it was close. I'll stick with the proper U-Haul locations in the future.

Steven L 
Rating:
5.0

All went very smoothly… hopefully the mileage adjustment is done efficiently.

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

Very easy rental process and was able to return in a different location than pickup.

DON Q 
Rating:
5.0

Nothing needed to improve. SSHunter was the service representative at the U-Haul location where I picked the rental up. She was professional, made the process easy, and gave great advice. Not only that, when returning the rental, she had 3 people waiting and while working under pressure, was patient and still smiling and friendly. She did an outstanding job and made the process much easier.

CAROLINE D 
Rating:
5.0

Customer did not leave a comment.

DAMIAN T 
Rating:
4.0

Customer did not leave a comment.

Mike D 
Rating:
4.0

Customer did not leave a comment.

KEITH S 
Rating:
5.0

Customer did not leave a comment.

Caroline P 
Rating:
5.0

Customer did not leave a comment.

Jayson S 
Rating:
2.0

Customer did not leave a comment.

Joe W 
Rating:
3.0

Customer did not leave a comment.

Amy G 
Rating:
5.0

Management was wonderful to work with and truck was clean and in good working condition. Would definitely use Space Shop Self Storage again.

Chris D 
Rating:
1.0

Truck was infested with cockroaches! Staff at location was not available for pickup

Zachary C 
Rating:
4.0

Customer did not leave a comment.

David W 
Rating:
4.0

Advise them, if using Apple Maps, that the GPS will take them to the intersection "NEAR" their location, not to the actual location.

Robert T 
Rating:
4.0

No Dolly's available for rent

Trenton K 
Rating:
5.0

Customer did not leave a comment.

Jose S 
Rating:
5.0

Very helpful and cheerful and professional

Cliff A 
Rating:
5.0

No improvement. Excellent service.

LYNN B 
Rating:
5.0

Customer did not leave a comment.

Jeff Y 
Rating:
5.0

Always a pleasant experience! *****

Wanda T 
Rating:
5.0

The person who took the reservation didn’t ask if I needed blankets. I assumed wrongly that there would be some blankets in the truck but when we got to out destination we found there weren’t any. Luckily we weren’t far from the pick up location and they said we could take as many as we needed. Thank you!

Lisa G 
Rating:
5.0

Always a pleasure doing business here!

Wanda T 
Rating:
4.0

Customer did not leave a comment.

Tom M 
Rating:
5.0

Very helpful and gracious!

Steve a 
Rating:
1.0

As I stated above, once again ON ONE was at this location to talk to. I had to call a corporate U Haul number to make sure it was OK to leave truck. Very difficult to do business with U Haul. Next time I will at least check with one of U Haul's competitors.

James C 
Rating:
3.0

Keep the equipment that have been reserved. I reserved a dolly that they didn’t have when I went to pick up the equipment.

Roger M 
Rating:
5.0

Always great when I rent from this location

Wanda T 
Rating:
4.0

Dropped off late at night. I returned the truck easily and left the keys for the truck in the designated lock box near the entrance.

Thomas T 
Rating:
5.0

Customer did not leave a comment.

Terri T 
Rating:
5.0

Customer did not leave a comment.

Keith M 
Rating:
4.0

Customer did not leave a comment.

Ethan K 
Rating:
5.0

Satisfied

harold w 
Rating:
5.0

The woman at the customer service desk was very helpful, kind & courteous. Great customer service!

Matthew R 
Rating:
5.0

Not sure, but I did want to say the the nice, young lady who rented me the truck was very kind, pleasant to deal with I certainly would rent from this location once again. Thank you for your help, patience and understanding.

CRAIG H 
Rating:
4.0

Customer did not leave a comment.

teresa j 
Rating:
5.0

Customer did not leave a comment.

Tamala F 
Rating:
5.0

Customer did not leave a comment.

Julius H 
Rating:
4.0

Customer did not leave a comment.

Tommy H 
Rating:
5.0

Customer did not leave a comment.

LANCE F 
Rating:
5.0

Woodruff Road drop-off couldn’t have been easier!

Joy A 
Rating:
3.0

U-Haul drop off location was difficult to find. The location itself did not have any exterior signs that identified itself as a U-Haul drop off.

Chris H 
Rating:
5.0

I forgot to mention that the passenger side view mirror was broken. We didn't realize it until we got on the road.This is a hazard and needs to be repaired.

Thomas H 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Heralder O 
Rating:
5.0

Customer did not leave a comment.

Christopher R 
Rating:
3.0

I reserved a truck for Tuesday morning through Tuesday afternoon with virtual pickup. This location called me on Monday and said I had to pick up the truck on Monday afternoon and could not return it until Wednesday. They said I wuld still be charged for only one day because the truck could not be returned on the holiday. Then I was charged for two days and the location could not help me to correct it - directing me to contact the 1-800 number instead. The truck was is great shape and the representative at the storage shop was nice. There appeared to be a good selection of trucks available.

Richard F 
Rating:
3.0

The location had to change our early morning truck pickup time due to space constraints at their location. It should not be an option to book early if the site cannot accommodate it. They communicated the change but I would have liked to know the constraints before I booked.

Chad R 
Rating:
5.0

Customer did not leave a comment.

Emmeica A 
Rating:
5.0

Customer did not leave a comment.

alan b 
Rating:
5.0

Thank you very much!

Jolan H 
Rating:
4.0

It was a very seamless experience and our attendant was really helpful. I definitely recommend this location.

Naomi A 
Rating:
5.0

Customer did not leave a comment.

Tiphanie G 
Rating:
5.0

Customer did not leave a comment.

Sara N 
Rating:
3.0

Customer did not leave a comment.

KENNETH W 
Rating:
2.0

Very small parking lot, not big enough for larger Uhaul trucks. No designated area for the truck that didn't place the truck 'in the way'.

Tommy P 
Rating:
5.0

Everything was great! Great friendly customer service!

WANDA T 
Rating:
5.0

I needed a truck last minute because there was an error with my reservation with a different company that couldn’t be fixed. U-Haul will always be worth the extra dollars, 10/10 customer service, and the reservation/return process is so easy with the app!

Alanna L 
Rating:
5.0

Customer did not leave a comment.

Tammie K 
Rating:
5.0

N/A

mae p 
Rating:
5.0

Clean the can of the truck.

jacob s 
Rating:
5.0

Customer did not leave a comment.

Mary A 
Rating:
5.0

Hunter was great!!!! 10/10 recommend

Jessica S 
Rating:
5.0

Customer did not leave a comment.

ROSE C 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

Drop off was easy and quick!

Sarah H 
Rating:
5.0

Merritt Moving company was extremely professional, proficient and affordable. I would recommend them any day of the week, this is a great small company.

David S 
Rating:
5.0

Customer did not leave a comment.

Alvaro C 
Rating:
5.0

Customer did not leave a comment.

Alvaro C 
Rating:
1.0

Replace the person working at the pick-up location.

andrew e 
Rating:
3.0

Customer did not leave a comment.

Andrae F 
Rating:
2.0

Person working there left as we pulled in to pickup the truck. Had to wait about an hour for them return in the middle of the day.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Katelin G 
Rating:
4.0

There was rope left tied to inside of truck

steve m 
Rating:
4.0

Customer did not leave a comment.

Dennis G 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
4.0

Customer did not leave a comment.

Greg F 
Rating:
3.0

Customer did not leave a comment.

Sara C 
Rating:
1.0

Customer did not leave a comment.

Nicole H 
No reviews have been submitted for this location.
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