Customer Reviews for Spears Enterprises
(U-Haul Neighborhood Dealer)

29 reviews

556 Thain Rd   Lewiston, ID 83501

(208) 816-4502

Hours

  • Mon-Fri: 11 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: 1 pm - 4 pm

Services at this Location:

Contact Us

(208) 816-4502

556 Thain Rd
Lewiston, ID 83501

Services at this Location:

Hours

  • Mon-Fri: 11 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: 1 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very pleasant staff. Will use this location for any future u-haul needs in this area.

STEPHEN M. 
Rating:
5.0

The return process was very smooth. The lady was sweet and helpful.

Matt S. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
3.0

Unfortunately our original order got messed up and cancelled. So I got that remedied but we had to drive the additional two hour round trip to the Lewiston ID location to pick up the truck. Which wouldn't have been so bad if we hadn't just drove 6 hours from portland oregon to get to our destination. In addition, this location didn't open until 1pm. Which hindered our ability to leave to head back to Portland at a reasonable hour. It was a mess.

Diana S. 
Rating:
4.0

Drop-off was quick and simple. personnel were competent and professional. Easy breezy

MARCUS RICHARD H. 
Rating:
5.0

Very nice staff and quality equipment.

JEREMY W. 
Rating:
5.0

it was great

JOELLE D. 
Rating:
5.0

Customer did not leave a comment.

WENDY G. 
Rating:
5.0

She was excellent.

CHRIS S. 
Rating:
5.0

The lady at the counter is always cheerfull and helpfull. Love this location.

ELAINE S. 
Rating:
5.0

Smooth process, friendly and efficient management

JASON R. 
Rating:
5.0

This pickup location was excellent! I would use them again!

SEAN M. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN N. 
Rating:
5.0

The UHAUL location in Pullman, Washington is horrible. They cancelled our long-standing reservation just to rent the trailer out to others. It was complete bullshit. The location is Lewiston was amazing.

ZACHARY S. 
Rating:
3.0

Customer did not leave a comment.

Patricia R. 
Rating:
2.0

Customer did not leave a comment.

CULLEN JAMES W. 
Rating:
5.0

The experience was excellance in customer service.

EARL F. 
Rating:
2.0

I was very disappointed with the drop off process. I don't understand how living in 2020 that you cant confirm a drop off location at time of pick up. until i made a point of stating there would be issues with the new requested drop off location were they going to give me more days and miles. let alone the additional gas i had to use. I would have just taken the truck back to the location i pick it up from that evening. You all need to work on your system for drop off and show it when reserving the truck like you use to.

MATHEW M. 
Rating:
2.0

Customer did not leave a comment.

Corey S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
4.0

My rental truck had a severe vibration at hwy speeds... very annoying and tiring to drive this truck w either a bad u-joint or wheels that need balancing!

Nathan Y. 
Rating:
3.0

Due to the inexperienced personnel the dates of pickup were not correctly added to the contract, which caused us an extra days fee. It has been frustrating and a mess to try to straighten out.

EARL G. 
Rating:
5.0

Very friendly staff from the moment i called to reserve it to the time i dropped it off. Totally recommend them.

Julie S. 
Rating:
5.0

Customer did not leave a comment.

Clifford D. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

Brand new dealer did a great job Thank them for me please.😀

CHRISTOPHER M. 
Rating:
5.0

Met me out side easy drop off.

Louis S. 
Rating:
4.0

Customer did not leave a comment.

Chenoah L. 
No reviews have been submitted for this location.

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