Excellent
Michael A
Parkway Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceburg, TN 38464
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Windshield was covered with bugs.
david aThe 10ft truck was very dated and the seat didn't adjust so I had to drive on the edge of the seat to reach the pedals but the owner was nice and it was easy to check in for my rental. But definitely could use more updated trucks...
Brittany O1. There was a cigarette ash in the truck's console that seems to indicate that some previous driver was a smoker. 2. I had to cancel a first reservation and engage another reservation (due to having to look around for the size truck I wanted). The UHaul web site did not let me cancel my reservation on-line and I had to call the UHaul Center to cancel. 3. In summary, a clean truck and no driving issues to report.
tim yAbsolutely horrible experience at this location that left me in tears! I'm in my sixties and only receive Social Security and I felt extremely taken advantage here. Nobody was even there when we arrived to drop the truck off and the number posted on the door is incorrect, making it difficult to even reach someone. "James," who I had the misfortune of having to deal with, is an awful human being and shouldn't even be allowed to interact with the public! He has zero compassion and zero customer service skills! James is not concerned with helping to make your move go smoothly, nor concerned with leaving a positive impression of the company, he's only there to gouge you. He hung up on me, he laughed at me, he grossly overcharged me, he accused me of trashing the truck and when I explained that that's the condition I received it in, he didn't believe me. I felt belittled and defeated. I will refuse to do business with this location again. There are other UHaul rental locations in this area, I would avoid this one at all costs!!
Robin S