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LYNNE L
Customer Reviews for Speed Bear Repair Custom LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No person at drop off. Left key in the lockbox. No issues except in the area where I had lousy cell reception to complete the online procedure.
Joseph HAgain, we were not told from this location either that there was a $25 cleaning fee at the end that they just charge us. If it's in the fine print, they should also disclose!!
RHONDA HSean was very friendly , efficient and professional. I would definitely recommend them.
Cheryl BThe staff were great.
patrick wBetter location 2 miles away
Nicholas MGreat customer service!
Leonard EInclude more miles when the customer has to drive over an hour South to get a truck when he needs to be 1/2 hour north. Used to be able to get trucks transferred. Sad that the customer has to pay to do U-Hauls job. Not the sites fault. This is a U-Haul issue.
Jason MI would not recommend the location in Campton, NH. They weren't open when we dropped it off like initially stated. We cleaned out the unit and left it and then are being charged $15 for a cleaning fee when we were told up front there were no other fees. I called before we took it back and a man answered that sounded like he was sleeping and just told us to drop it. Unprofessional. I want pictures of the inside. I don't believe I need to pay this $15 fee. Switch and Bait!
Rhonda HA very easy and smooth process. I appreciate learning so much about rowing a trailer.
Melissa Bvery helpful staff
ethan bExcellent service and knowledgeable staff
ethan bAfter-hours drop-off was no problem. Bring a headlamp if you are disconnecting a trailer at night because there's not much light. Otherwise, wide-open area to drop off and move on with your day or night.
Paul CWanted me to back the auto transport into a space that was perpendicular to the two lane road and only as wide as the trailer. Made two attempts then abandoned my efforts. Uhaul corporate made arrangements to have the trailer picked up at my business. NOT a good reflection to the Uhaul brand.
Steve DHole in roof not noticeable until loading Plate over axle missing screws and bent Website hard to manage Speed bear very helpfull ! District manager very helpfull
Michael MSean and Ed are very friendly and helpful. Would go there again soon.
Yakov KThe truck was a pice of junk. Almost 100,000 miles on it. Ailment was way off very difficult driving on the highway. Transmission sounded terrible. I travelled from the whir mountains to Woburn ma about 110 miles mostly highway. A very scary experience. I was suppose to get a 15 foot truck. They gave me this a 20 foot truck like they were doing me a favor. U haul is a large company they should of made sure they game me a decent truck. A rep was suppose to call me on sun night to confirm no call now I no why. They should give me my money back. If a rep wants to call me my cell is 1 (781) 640-9350. Name is Joe
Joseph DNothing negative...they were very helpful.
Judy MI did the mobile check-in and the connectivity was very difficult in that area. It might be best to inform the client to check-in before they get there, if possible.
Graeme IGreat location for drop off. Easy to get to friendly people!
Taylor ANo suggestion. Just a positive transaction was had.
James BGreat location in a small town. Very friendly staff that were helpful and considerate and made me feel comfortable.
Tiffany H