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Barbara B.
Customer Reviews for Speed Trix
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
If they rent from speed trix nothing they are super people to deal with!
Earl M.Melanie was very accommodating and helpful.
Alison P.Super gentil
BENOIT J.Staff made experience pleasant and effortless. Great to have local service without having to go to larger towns. Merci!
Sebastien F.Excellent service sur toute la ligne
Claude V.Excellent and beyond. Melanie amazing person
Laurentiu M.Excellent service , ont ce revois au mois de Mai.
will M.I was written that the office should be open, Finally no. Someone on the side took our keys - no proof that he is working there... The application was not running again, impossible to make the return on it.
Elodie L.Rien. Tout est parfait. C est ma meilleure expérience avec U-Haul, depuis que cet établissement s`en occupe.
SERGE G.The lady at the counter made arrangements to have me dropped off at my next location - talk about a service above and beyond! THANK YOU!
Mathieu B.Le service est impeccable. Le camion fonctionnait très bien. La section arrière de la fourgonnette dessous le tapis de caoutchouc était pas propre. Avait juste besoin d'un cou de balais que l'ancien locataire n'avait probablement pas fait.
Claude C.Super et merci beaucoup pour votre cordialité, Melanie -jy
Jean-Yves T.Excellent service
gaetan L.Perfect as or is
GAETAN H.bon service courtois et rapide
mario D.Très bon service et bonne équipement tout était super bien
Gerard B.Thanks a lot.
Fabrice W.Pour ma part tout a été parfait
Claude V.I don't see much to improve as the U-Haul service at Speed Trix location was above my expectation.
Georges S.I was in touch with Melanie about renting the uhaul. I told her I needed the truck a 8am. She phone ne me asking for I'd. I told her for some reason I cannot upload my I'd on the site. She told me to try again and that she will call back if it didn't work. No problem. But no call and since I was getting things prepared for the move, I could call myself. Tried to come get the truck at 8 as agreed and found out they are not open until 10. Ok again not a problem but it did put me 2 hours behind schedule when we have people taking over the house we were leaving. At 10 I finally get the truck but it has no gas in it. I was given a discount which was nice,I took a photo of the needle on the guage to show that it was lower than what they recorded on the inspection, not a big issue but I almost didn't make it to our house. I did go over the kms, as we had to do more loads than expected, I brought the truck back on time, and put in more gas than what I left with. Slightly over a quarter. I look at my bill and it's almost $100 more than what I paid at pick up due to mileage. Honestly I think it's a bit much for the mileage concidering how I stated I needed a different way to give the Id information and didn't have the option prior to picking up the truck, the fact that the truck was almost empty on gas, and that I filled it more than what I was left with so that the next customer isnt rushed to get gas when they need to get their move going. I would have liked to go over the invoice when I dropped off, but the gentleman wasn't able to I guess. Not sure if use this location again but we will see.
Michael B.Excellent service !
René P.Waiting for a reply from speedtrix, a charge was added for 222.00 on my credit card when i did only below 100km more, not sûrement why, If it would not be of this extra charge, it went excellent. Expecting to be fixed.
francois L.You' will Nevers get best-services sommes were elses! The best-seller Customer service! Thanks alls. Rockysyl 😁
Sylvain H.I wouldn't recommend a u haul at all, its cost me 400$ for a day with the gaz when i thought it was going to cost 200 $ max. Movers would have been beter. We should have to paye the millage and the gaz its ridiculous
Britany M.Great services
Paul R.So easy! Excellent trailer.
Ken S.unfortunately money is very important to you, that is the impression left by the suggestions at each stage of a rental. If I want boxes I ask, blankets I ask, plastic wrap I ask….
Francis P.Dropped off at night, so not much to say.
Mira K.Very friendly and good communication.
Scott P.Very good service A 1
jeanclaued S.Excellent service personnel amicale et rassurant.
France R.Il y a juste les pneus... Vous devriez mettre des pneus d'hiver. Sinon, tout a bien été.
Marc P.Super service.
Carl S.Prices are getting realy expensive whit the milage and all extras for equipments maby equipping vehicles whit a chip for fuel efficiency or something like electricity is probably a thing already in future plan's of every transport company of corse have a good day tank you.
charles B.Très bon service merci a vous
Daniel D.Rien à changer tout est ok
stephane M.Excellent service! Thank you
VIRGILIU SORIN M.Very fast, I handed in the keys and received an invoice in minutes. The location needs better signage as it is hard to find.
Kyle L.Always had a good service with Speed Trix, they take the time to explain what you need to know! I strongly recommand thie location. RD
RICHARD D.Merci Mélanie!
STEPHANE L.Very good service. Très bon service.
MARYSE D.I had to stay an extra night in Montreal because the right headlight was not on.
MOHAMED S.merci pour tout
mario D.I made my reservation at the hawkesbury u-haul. But when I came in, they did not have the cargo van that I reserved. They did not help me or suggest me a solution. I called U-haul and spoke with a very nice lady , she found me this place . I was very happy and relieved to finaly have a van. And they were perfect.
Karine P.Service courtois, la politesse est toujours de mise chez Speed Trix! Le client est bien traité et surtout bien conseillé. Steven est sorti dehors par un froid glacial pour venir m'aider à accoupler la remorque, c'est ça qu'on appelle un bon service à la clientèle . . . Bravo la gang nous apprécions ce que vous faites de plus pour satisfaire vos clients.
RICHARD D.