Customer Reviews for Speedy Oiler West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Speedy Oiler West

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THOMAS M.
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make sure previous renter cleans out the interior. I had to sweep and wash down muddy floor.

ROBERT W.
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Customer did not leave a comment.

Abdul Aziz A.
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Customer did not leave a comment.

Robert S.
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i will say this on the returning place as well. the trailer was great smooth ride. my only issue is that it leaked and some pf my property was soaked when i reached my destination.

Ronald H.
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Customer did not leave a comment.

DARRELL B.
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albert D.
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Carrie W.
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Michael B.
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JUSTIN P.
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The whole Uhaul experience was awful. From the apathetic attitude of the employees to making me drive out of the way to scam me for billable miles. I will never use Uhaul again...

Nicole K.
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Customer did not leave a comment.

Joshua W.
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I reserved a trailer for pick up at 1200 E. Riverside Dr. in Evansville, IN. My email confirmation for reservation #26771144 said pick up at 1200 E Riverside. When I went to pick it up, the lady said the trailer I reserved was on St. Joe Ave (Evansville). She was no help at all. I showed her my email with the Riverside Dr confirmation & she kept saying mine was on St. Joe. I wasn't sure if there was more than one on St. Joe. When I asked if it was the one at 2920 N St. Joe she said "I don't know". Absolutely no help at all. I then had to rush to the one on St. Joe because it closed at 4:00 & it was 3:30. The gentleman at the St. Joe location was very friendly & helpful.

john H.
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The store on Riverside and 41 told my daughter they had plenty of vehicles. I get there at 9am. I'm told there are none available, while I see at least 12 vehicles in the yard. They invoice me for $19.95 and send me to another location. I pick up and use vehicle for about 2hours, 34 miles. I noticed my card was charged $63! At neither location was a mileage charge ever discussed with me. The mileage charge should be clarified.

Gary R.
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SHAWN W.
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LONNIE B.
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Robert F.
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The place was an oil change shop and renting U-Haul was way down on their priority list. I did do most of the work online prior to going to pick up so it was fairly smooth.

Heather R.
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Customer did not leave a comment.

KEVIN R.
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Gayle P.
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Teri B.
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MICHAEL F.
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William J.
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Mark W.
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Jeff H.
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Clean truck windows and sweep out the back of the truck.

GORDON S.
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jacob W.
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Over charged us, after we was asking about the extra day added. Said wouldn't be a extra fee & we still have one

Kyle K.
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George A.
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They quoted one price.upon handing them my debit card.they charged more.i didn't find out till later. I WILL NEVER DO BUSINESS WITH THEM AGAIN.

Jason S.
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Jason S.
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Joshua W.
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Dont park the uhaul's in the mud for customers and expect the cabin to be clean.

Samuel H.
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Customer did not leave a comment.

Rusty P.
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Pickup location was a small, but very crowded, Speedy Oil Change mechanic shop that also handles a few U-Haul rentals. Shop was dirty and small, but the workers were very friendly and helpful, despite the high business traffic to which they were attending. The truck we rented was first rate, but the moving blankets we rented were shorted by one because some were just loose and not contained in plastic bags like the others.

Derek F.
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Customer did not leave a comment.

Jon S.
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Joyce A S.
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Michael M.
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Do not really have anything to add.

John K.
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Customer did not leave a comment.

Nathan S.
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Customer did not leave a comment.

RICHARD B.
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Debra L.
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Jonathan W.
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Mark L.
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Rodney N.
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William K.
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They installed the hitch UPSIDE DOWN, which meant it would SCRAPE in every driveway, low spot in a roadway, etc......LUDICROUS!

rick R.
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mike D.
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Lori S.
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Phyllis O.
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Jerry A.
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dropped the trailer had the follow up paper work with in the hour.

Rodney W.
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Customer did not leave a comment.

Tom F.
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steve L.
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David T.
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Penny B.
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Did not have the size we called about and had to go up 2 sizes and spend more. I was also way overcharged for gas. 30 or 40 for 1 gallon. Had to go to their boss. Very unhappy!!

shane S.
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Customer did not leave a comment.

DAVID T.
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Belinda G.
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Christopher C.
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We had a reservation but employees were not concerned about our need to get on the road. Would not rent from this location again. Had appliance dolly reserved with truck. No appliance dolly. Had unlimited miles but was charged extra miles when uhaul was returned. Will look for alternative for next need when moving.

mark W.
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Customer did not leave a comment.

Belinda G.
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BELINDA G.
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Belinda G.
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Rob D.
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Gary P.
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Michael P.
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Jade M.
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PAUL M.
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Graham G.
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Employees did not assist me when I walked in the Business. waited 15 mins without seeing a single employee. Walked through the "employees only" door to find 2 employees sitting in the garage playing on their phones. AGAIN i had to back the trailer into a narrow space between other u-haul by MYSELF, offload the trailer MYSELF. I DO NOT PLAN TO USE U-HAUL AGAIN based on the lousy customer service for the price i paid.

Matthias H.
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Customer did not leave a comment.

Ryan R.
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gerry M.
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They were very qualified

tommy B.
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Reserved a dolly but one was not provided, which was a major inconvenience. We had major problems with reservations. We made a reservation 2 weeks in advance for pick up less than a mile from our moving location. The day before moving, we received an email saying the pick up site was changed to 25 miles away. We called a closer location 15 miles away and was given a confirmation for that location. Unfortunately when all was said and done, we ended up having to go to the location 25 miles away. This added 50 miles to a 200 mile move plus the extra time. Not pleased. We have no complaints with the personnel at either location, only with keeping the reservations we made locally.

Charles W.
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I am actually disappointed in u-haul. I made my reservation online and I was given several options and I selected the one that was best for me. I was then later notified that my pickup location was changed. If my original selection was not applicable, then it should have never been offered if that location doesn't have car haulers.

David C.
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I have used this location before . Nice people to do business with

Matthew G.
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Customer did not leave a comment.

Tina L.
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chad F.
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Mark D.
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Donald E.
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Michael K.
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angela T.
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Heather G.
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Heath S.
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See above comments

PAUL E.
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Quick and efficient service.

Todd D.
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Customer did not leave a comment.

Mary R.
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The gentlemen that waited on me was so helpful and kind. Went out of his way to help me.

James or Marshal P.
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I parked and just handed the man the keys. I got no inspection, they didn't check the mileage or condition, I didn't even get a confirmation receipt that I had returned the vehicle. It felt very unprofessional

Audrey G.
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Customer did not leave a comment.

jack A.
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Great Customer Service

Michael K.
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Customer did not leave a comment.

Stephen K.
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Customer did not leave a comment.

Bruce D.
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Sandra F.
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My problem is that any call has to go through corporate. You are on hold forever. I called speedy oyler to let them know on my way to return the truck and I was told to return it to Green River Road location because the Uhaul part closed at noon. So we drove to the Green River location and they told us they would charge me $100 to take it to St Joe for me. So we drove back to St Joe location.

Michael K.
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Customer did not leave a comment.

Mark M.
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There is nothing I could recommend. Location associate was friendly and helpful.

Ken B.
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Customer did not leave a comment.

Ronald C.
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Customer did not leave a comment.

KIP H.
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Originally wanted to rent the truck and car carrier from the riverside/41 location, stated they did not have the equipment. I then called and advised the St Joseph location I would be later then the expected time of arrival due to airplane delays. I arrived 30 minutes after initially thought I would be there. The gentleman that helped me did not seem to be in any hurry to get me in and out with my requested equipment. Asked me if I wanted to move the truck over to the car carrier to hook it up. I Asked him to do it as the truck was parked in the grass and there had been a lot of rain lately and didn't want to be responsible for landscaping being torn up from the weight of the truck. The u-haul rep said he would move it and hook up the trailer. About 10 minutes later he grabbed the keys and went to try to start the 20' truck. It would not start as someone had stole the battery. He called u-haul and I was directed to go to the riverside location where I requested to pick up my equipment originally, but was told it was not available there, but all of a sudden they have it? I have wasted about 2 hours now of trying to get a U-Haul truck and car carrier, so my packing time had been cut into and my card was charged at this location, even though I was going to rent the vehicle from the next location.

No reviews have been submitted for this location.

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