Customer Reviews for Speedy Oiler West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Speedy Oiler West

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Lori S. on

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Phyllis O. on

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Jerry A. on

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dropped the trailer had the follow up paper work with in the hour.

Rodney W. on

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Tom F. on

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steve L. on

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David T. on

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Penny B. on

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Did not have the size we called about and had to go up 2 sizes and spend more. I was also way overcharged for gas. 30 or 40 for 1 gallon. Had to go to their boss. Very unhappy!!

shane S. on

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DAVID T. on

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Belinda G. on

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Christopher C. on

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We had a reservation but employees were not concerned about our need to get on the road. Would not rent from this location again. Had appliance dolly reserved with truck. No appliance dolly. Had unlimited miles but was charged extra miles when uhaul was returned. Will look for alternative for next need when moving.

mark W. on

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Belinda G. on

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BELINDA G. on

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Belinda G. on

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Rob D. on

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Gary P. on

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Michael P. on

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Jade M. on

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PAUL M. on

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Graham G. on

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Employees did not assist me when I walked in the Business. waited 15 mins without seeing a single employee. Walked through the "employees only" door to find 2 employees sitting in the garage playing on their phones. AGAIN i had to back the trailer into a narrow space between other u-haul by MYSELF, offload the trailer MYSELF. I DO NOT PLAN TO USE U-HAUL AGAIN based on the lousy customer service for the price i paid.

Matthias H. on

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Ryan R. on

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gerry M. on

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They were very qualified

tommy B. on

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Reserved a dolly but one was not provided, which was a major inconvenience. We had major problems with reservations. We made a reservation 2 weeks in advance for pick up less than a mile from our moving location. The day before moving, we received an email saying the pick up site was changed to 25 miles away. We called a closer location 15 miles away and was given a confirmation for that location. Unfortunately when all was said and done, we ended up having to go to the location 25 miles away. This added 50 miles to a 200 mile move plus the extra time. Not pleased. We have no complaints with the personnel at either location, only with keeping the reservations we made locally.

Charles W. on

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I am actually disappointed in u-haul. I made my reservation online and I was given several options and I selected the one that was best for me. I was then later notified that my pickup location was changed. If my original selection was not applicable, then it should have never been offered if that location doesn't have car haulers.

David C. on

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I have used this location before . Nice people to do business with

Matthew G. on

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Tina L. on

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