Customer did not leave a comment.
Kerry V
Customer Reviews for Splash and Go Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Sheldon BI just got an extra charge yesterday on a Uhaul I put $90 gas to go one hour There was a giant hole in the gas tank Now I'm being charged extra???? For fuel???? Disgusting business
Christine KParking location was muddy
Shane Ifound dead mouse in trailer before we started loading. Not washed on the outside.
Thomas FAbsolutely amazing service! Highly recommend!
Mason EEmployee was polite and helpful, easy to deal with and friendly
Kay-Amber SPerfect
Roxane Cperfect
Ander Lperfect
Ander LAttendant was helpful with parking the car hauler before bringing the truck back empty. Dropoff went smoothly.
Tyler TOperator was friendly and helpful with dropping off the car hauler and 26ft truck.
Tyler T"Great Service and Smooth Rental Experience with Raj!" I recently rented a truck from U-Haul, and my experience was excellent, thanks to Raj. From the moment I walked in, Raj was friendly and professional. He made the entire rental process smooth and easy. The truck was clean, well-maintained, and ready to go when promised. Raj took the time to go over the details, ensuring I was comfortable with the truck and the rental terms. I appreciated his helpfulness and prompt service. Would highly recommend renting from this location—Raj truly goes above and beyond to make sure everything goes smoothly!
Tyler MI dropped off using the app and did not interact with anyone
David MGreat help at the pick up location! So easy and handy!
ROBERT VTrailer in great condition. Staff friendly and helpful !!
John CWould be nice to put a signage for "OFFICE" as to direct new customers to the proper place.
Myrna CWas unclear on extra charges that needed to be paid upon pickup when booking online
Shaylene LService was very good 👍🏻
Alain CPut jacks on the trailers and safety pins for the hitch
Stephen FEverything was great
Randy Kthe service was quick and polite and very good,
Paul BLower prices some
Calvin EThe service was efficient and friendly.
Mark WWhen you take a reservation a month and a half ahead for a a certain location, honour it and plan to have a truck there. Don't make a customer drive four hours away to pick it up in another location. You gave me a little more than $100 off but it cost me $150 in gas for the truck and another $140 in gas for my vehicle. That is a horrible way to do business!
David GDealing with Splash and Go is always a dream. Fast, efficient, friendly. Always go above and beyond. Highly recommend. Thank you. Signed repeat customer and future customer.
Lance JWas not very happy that I had reserved a bigger truck than what I got. This is not the first time they have done this.
LINDA SNothing, it was a pleasurable experience. Thankyou .
Rod LGive them a ride to there truck when u haul truck was returned early to there location only if there truck is 20 km or less from theirocation
Calvin EHOSE DIRT OFF THE TRAILER BEFORE PICKUP
DEREK LThank you for a pleasant experience. Great staff!!
Trista GAwesome drop off!
Peter SService was great!
Terence GWorst experience ever, the kid that was working there is brain dead and the owner charges you extra kms and other fees without feeling you until you pay
Mathew LThe U-Haul I rented stunk bad inside leaked water got my stuff all wet I rented it for 3 Days brought it back after 2:00 and was not giving any reimbursement
roger bAgain nothing wrong with the location but very unfortunate that I was notified a day before I was to pick up the U-Haul of a truck and location change. I was to pick up a 20’ truck (was reserved well in advance) and a day before was notified that they had changed it to a 15’ and dinky trailer. I was moving from one town to another (4.5 hours anway) and needed the 20’. Their only soltuation was for me to drive an hour each way out of my way to pick up a 20’ truck. Sure they gave me a couple extra travel days and kilometers but what about my gas to drive 2 hours (there and back) out of my to pick up a truck I already reserved? I already had a lot going on so it was the last thing I needed. I should not be accountable if the person prior was late to drop off. If that’s the case, what’s the point of going with U-Haul!
Gino DEverything went according to plan.
Steve HThanks
Elias CU haul as a company is horrible .rental choice are slim in areas. zero concerns about customer needs often making travel well out of their way to get the rental they need . Would NEVER recommend this company
Lance HBetter customer service
CORY FFrom the services I got at the Edson station, I can't think of what else to recommend other than to say; "keep up the good work". Great experience!
Ese OThe truck cab was very unkept with sticky ?coffee spills and dirty cup holders, and the truck itself was not clean on the outside. The truck ran well and the service was great otherwise.
CHERYL LGreat service!
Jan WEverything was great. I forgot the trolley and I was given time to get it and. Very pleasant.
Rosemarie WVery friendly, the equipment was clean. Would definitely recommend splash and go to friends.
Linda PSmooth and went as advertised
Joey bExcellent service from start to finish. No improvement necessary.
Lance J