Again nothing wrong with the location but very unfortunate that I was notified a day before I was to pick up the U-Haul of a truck and location change. I was to pick up a 20' truck (was reserved well in advance) and a day before was notified that they had changed it to a 15' and dinky trailer. I was moving from one town to another (4.5 hours anway) and needed the 20'. Their only soltuation was for me to drive an hour each way out of my way to pick up a 20' truck. Sure they gave me a couple extra travel days and kilometers but what about my gas to drive 2 hours (there and back) out of my to pick up a truck I already reserved? I already had a lot going on so it was the last thing I needed. I should not be accountable if the person prior was late to drop off. If that's the case, what's the point of going with U-Haul!Gino D.
Splash and Go Car Wash
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Edson, AB T7E1B8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Everything went according to plan.Steve H.
U haul as a company is horrible .rental choice are slim in areas. zero concerns about customer needs often making travel well out of their way to get the rental they need . Would NEVER recommend this companyLance H.
Better customer serviceCORY F.