Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have someone that knows where you can return the equipment before you leave with it.
CHRISTOPHER W.
Rating:
5.0
Customer did not leave a comment.
CAIN B.
Rating:
1.0
Let your customers know upon making a reservation if there is a previous problem with uhaul. Rather being blindsided at the time of pickup causing an hr wait for rental!!!!
JEREMY C.
Rating:
5.0
Customer did not leave a comment.
Don T.
Rating:
5.0
Customer did not leave a comment.
WILLIAM B.
Rating:
3.0
Appliances dolly was defective. I still was charged.
RICHARD T.
Rating:
5.0
Coustomer service was excellent
CHARLES S.
Rating:
5.0
Customer did not leave a comment.
CARLTON F.
Rating:
5.0
Customer did not leave a comment.
David B.
Rating:
3.0
Customer did not leave a comment.
JAIME P.
Rating:
5.0
Uhaul.com need improvement on the time frame spent trying to talk with someone over the phone I spent 3 hours on hole trying to talk with someone concerning the U-Haul drop off one hour three times and every time the time hits 60 minutes the call hangs up and I have to do it all over again something needs to be done.
SHONTAVIA C.
Rating:
3.0
Customer did not leave a comment.
JAMIE P.
Rating:
5.0
Customer did not leave a comment.
ZENDER S.
Rating:
5.0
Customer did not leave a comment.
ROY M.
Rating:
5.0
Customer did not leave a comment.
TINIKA W.
Rating:
5.0
Customer did not leave a comment.
Lisa H.
Rating:
2.0
Customer did not leave a comment.
Tiney P.
Rating:
5.0
Customer did not leave a comment.
JODY R.
Rating:
5.0
Customer did not leave a comment.
RANDALL G.
Rating:
5.0
Customer did not leave a comment.
Alicia B.
Rating:
4.0
They charged me $15 cleaning fee. I cleaned the damn trailer. Why did you charge me for it.
HENRY Z.
Rating:
5.0
Customer did not leave a comment.
BRYAN S.
Rating:
5.0
Great experience!
STEPHEN C.
Rating:
5.0
Friendly, clean, efficient
Abraham B.
Rating:
5.0
Young guy there works hard and is helpful. Needed a dolly quick, he had me out in no time ðŸ‘
WILLIAM S.
Rating:
5.0
Nothing. Outstanding personnel and clean, organized location.
JASON D.
Rating:
5.0
Awesome Service!âââââ
Terrell J.
Rating:
3.0
Phone number on contract was out of service
Note: safety cables had broken wire ripped thumb disconnecting.
Both these noted to turnin employee
Luther H.
Rating:
5.0
Customer did not leave a comment.
SANDRA R.
Rating:
4.0
Customer did not leave a comment.
NATHAN B.
Rating:
5.0
The inside of the cab was dirty with dried red mud. Not terrible, but not not at least swept clean.
Bruce C.
Rating:
5.0
Customer did not leave a comment.
LONNIE B.
Rating:
4.0
The customer service agent provided outstanding professional courteous service. He explained the documents which simplified the process.
MISTY C.
Rating:
5.0
Customer did not leave a comment.
MARGARET B.
Rating:
5.0
Everything good are the best place to rent any trailer or van, thank you very much
OLGA P.
Rating:
5.0
The salesman was very nice and polite and explained everything to me.
DENISE S.
Rating:
5.0
Customer did not leave a comment.
RICHARD E.
Rating:
4.0
Customer did not leave a comment.
Christy K.
Rating:
5.0
Customer did not leave a comment.
CHARLIE F.
Rating:
5.0
Customer did not leave a comment.
KIRK F.
Rating:
5.0
Customer did not leave a comment.
DANNY K.
Rating:
5.0
Customer did not leave a comment.
Andy C.
Rating:
3.0
The location was fine. Very nice guy. UHaul however was terrible. Their customer service was below average. If there was any other rental in town I would choose it over UHaul! It was not a pleasant experience!
Kay M.
Rating:
5.0
Customer did not leave a comment.
LESILE B.
Rating:
5.0
Customer did not leave a comment.
BARNARD W.
Rating:
5.0
Customer did not leave a comment.
AUBERY C.
Rating:
5.0
The h-haul is the best company
GABRIEL R.
Rating:
5.0
Everything was great keep up the good work
RUSSELL H.
Rating:
5.0
Customer did not leave a comment.
Tabitha A.
Rating:
3.0
Customer did not leave a comment.
SHEILA H.
Rating:
5.0
Owner is young, professional in appearance and service. A pleasure to do business with.
BEN M.
Rating:
5.0
Leave everything just like you all have it
WALLACE M.
Rating:
5.0
Customer did not leave a comment.
Alan D.
Rating:
1.0
If returning over weekend when the business is closed no instructions as to how to return. At time of rental no instructions given as to how to return if business closed. I had called business the day ahead to ask how to return and was told to lock truck and leave keys in lockbox.
Fortunately I found someone who formerly worked for Uhaul and they helped with the return with my smartphone. (Very confusing and complicated when no previous info has been given. )
GLENDA K.
Rating:
5.0
Customer did not leave a comment.
MELONY T.
Rating:
4.0
Tell them that your card will be charged double from the quote given!!!
Jack F.
Rating:
4.0
Customer did not leave a comment.
ELIZABETH S.
Rating:
5.0
Customer did not leave a comment.
KIRK F.
Rating:
4.0
Quick and efficient
LASHONDA R.
Rating:
5.0
Customer did not leave a comment.
BETTY T.
Rating:
5.0
Customer did not leave a comment.
ALLEN H.
Rating:
5.0
Customer did not leave a comment.
BRUCE L.
Rating:
3.0
I reserved a 20 ft and received a 26 ft. I called before to ensure of my reservation.
James H.
Rating:
5.0
This location was clean and the employees were professional.
CHARLES F.
Rating:
5.0
Customer did not leave a comment.
MARCUS D.
Rating:
5.0
Customer did not leave a comment.
William C.
Rating:
5.0
Customer did not leave a comment.
Zoey A.
Rating:
3.0
Customer did not leave a comment.
ROBERTJ B.
Rating:
5.0
Customer did not leave a comment.
Charles S.
Rating:
5.0
Customer did not leave a comment.
WONSUK C.
Rating:
3.0
Customer did not leave a comment.
DERRICK G.
Rating:
5.0
Customer did not leave a comment.
Marcus D.
Rating:
5.0
The lights was blown and only one tag lights working.
RONNIE M.
Rating:
5.0
Great service
NANNETTE W.
Rating:
5.0
Customer did not leave a comment.
David F.
Rating:
5.0
Customer did not leave a comment.
LUTHER L.
Rating:
5.0
Customer did not leave a comment.
Lauren L.
Rating:
5.0
N/A
Darrell G.
Rating:
4.0
Customer did not leave a comment.
Michael B.
Rating:
4.0
Customer did not leave a comment.
CARLOS C.
Rating:
5.0
Customer did not leave a comment.
Valerie G.
Rating:
5.0
I love using this location. Always friendly and when I am doing after hours pickup or drop off, there is plenty of room to maneuver.
Marcus D.
Rating:
3.0
I didnt get my deposit back yet it's been days
Deshonn Q.
Rating:
3.0
The cab of the truck was barely clean. There was dirt on the cab floors and it did not look like the truck had been disinfected. No issues other than that.
GARY M.
Rating:
5.0
Customer did not leave a comment.
Cheria M.
Rating:
5.0
Customer did not leave a comment.
Roger D.
Rating:
4.0
Customer did not leave a comment.
Jody R.
Rating:
5.0
Customer service was really good. Very easy to pick-up
KIRK F.
Rating:
5.0
Customer did not leave a comment.
jimmy F.
Rating:
5.0
Customer did not leave a comment.
Ginger M.
Rating:
5.0
Everything was excellent!
GEORGE H.
Rating:
5.0
Customer did not leave a comment.
Theora L.
Rating:
5.0
Customer did not leave a comment.
DANIEL H.
Rating:
5.0
Customer did not leave a comment.
HUGH B.
Rating:
4.0
Customer did not leave a comment.
Kenneth S.
Rating:
4.0
I would say yes on the maintenance, but there was a chunk missing out of the right rear tire.