The folks here were very friendly and helpful. "Was the truck clean" is not a yes/no answer. The truck was in good shape but there was a drink spilled on the middle hump and never wiped up. I got the packing blankets at a different location, and they were filthy when i opened the bag. Dusty to the point of being unhealthy and trash folded up inside the blankets. They need to be shaken out before being bagged and handed off to the next person.
robert n
Customer Reviews for Spurlock Ent
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional and knowledgeable.
James RThey always meet or exceed my expectations
RONALD MThey were very helpful and honest when asked questions about the size of truck we needed. And they were right, but gave us suggestions about how to proceed if needed. Appreciated their help.
MALINDA HEfficient service, very helpful. They misplaced or didn't see a left behind item which meant 2 trips to the store.
Linda YThe gentleman at the counter was phenomenal - incredibly helpful and kind, a 10/10 experience :)
Emma KSpurlocks is a very nice uhaul facility. The owners are great
Cathy pVery efficient! I called when they first opened, not aware of the time. The gentleman was very polite and was quick to send me a receipt. Thank you very much!
Michael MGood customer
Edems CGreat service Great truck Thank you
Jeffrey WThe attendant was helpful, kind, and thorough. If needed again , I will certainly use UHaul and this location.
carol dThe trailer was ready to pick up and the trailer did good going to South Dakota and on the return trip back to Indiana ... Thanks,
LONNIE CI love this cute place. Staff is great!
Serena PNothing! Clean drop off experience. Plenty of room in the lot. Employee helped with parking and trailer removal.
JOHN COnce again Anthony was great! So quick in and gone with trailer. Ty
DENISE HThe fellow who checked us out was very professional and efficient while also friendly and upbeat.
Sarah WEverything went very smooth and pick up location service was spot on and very friendly during pick up and drop off.
Scott LNot change my reservation on the last minute
Troy TAfter hours drop off so no human interaction … NOT a problem though … part of the excellence of the overall “service” … 24 hour drop off !!!
Mark AThe owner was very helpful
DAOUDA KTurned in after hours, so there was not a chance to experience the interior or the personnel.
David PGreat customer service!
DANIELLE BEasy and clean. Very helpful and when we move again we will definately use these guys again without question.
Charlene MOwner was friendly and made it exceptionally easy to pick up and drop off.
margaret WGreat service once again at Spurlock Ent - Jeffery is outstanding to work with.
Robert REverything was perfect! Thank you!
Jennifer SFirst class
Loren BGreat customer service!
Jerame CThe best u-haul experience I’ve ever had. The gentleman was so kind and made the process so easy. I hope this business is here for a long time.
caleb hClean the trucks, deoderize and remove any trash between drivers
Susan BVery professional and courteous staff. Vehicle was clean enough. Turn in was just as good. Would definitely recommend both pickup and turn in organizations.
Gregory RSmooth very professional we rented twice … excellent customer service
Tammy MGreat Experience jeff was a huge help!
ANTHONY SAnthony is so great! Ty
DENISE HDidnt talk to any personal
Brian BGreat experience.
DAVID CAlways helpful and amazing customer service!
Katie GVery happy with this business!
JONATHAN BCustomer service was great, very friendly.
STEVEN NService was excellent.
MICHAEL TThe only thing I can think about is I did make a reservation on Friday for Saturday but when I got there there was no van available but luckily someone did not pick up there box truck
LEONEL JAnthony was very kind and understanding about issues with the rental location changing. Totally top rate!
ANNE FGreat customer experience!
DAVID CService is always amazing and very friendly. They are very quick getting the trailer unhooked. It is an exceptionally clean store. I would highly recommend this store for any of your U-Haul needs.
Katie GIn my opinion there doesn’t need any improvement. You really made things move smoothly. Your team was friendly, and easy to work with.
LOIS CI had major problems with the Uhaul app that prevented me from dropping off the truck quickly. Otherwise, the drop off location was great.
Clay WNothing!
KYLE Avery friendly
JOHNA C