Customer Reviews for St Joe Rent All Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of St Joe Rent All Inc

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Lucinda M. on

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Lance E. on

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Truck interior a little,dirty. Lots of,cat hair on,passenger seat, but otherwise, very good. Very helpful employees! (!) Thanks

Troy N. on

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Freida B. on

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Gretchen B. on

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Denise F. on

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Ben H. on

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james M. on

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KIMBERLY P. on

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Very friendly and easy to work with

Hugh G. on

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Nothing! They are very efficent and courteous.

George S. on

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The staff is friendly, courteous and professional.

George P. on

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No problems. Everything was ready to go.

Gregory J. on

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Great Customer Service.!!! I would highly recommend this location.

Joe M. on

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Company was closed Saturday evening when the trailer was dropped off at their front door. The location was clean, but we had no contact with the staff. Was nicer than our pickup location.

Kenneth J. on

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John S. on

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Outstanding equipment, I rented a small utility trailer and towed it 300 miles. It performed beautifully.

John M. on

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Gordon A. on

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No issues

Bruce K. on

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Have a designated U-Haul return parking spot/area for the business.

Gary C. on

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Gary C. on

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Kevin G. on

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Everything perfect

temolynn W. on

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Awesome costumer service!

Lawrence B. on

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My needs changed and they reworked the contract to resolve the issue to my satisfaction

Anthony S. on

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Willaim R. on

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Samwell B. on

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Always good equipment and great staff!

Jonathan C. on

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Brenda M. on

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patrick R. on

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JOSEPH W. on

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T. Joe Rental is a great company to do business with.

Gary G. on

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I dropped off on a Sunday business was closed. I am in my seventies so I had to call customer service to turn in the truck. I tried to use my cell phone to turn in the truck but could not complete the task.

Kay M. on

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Did not drop it off so can't respond to the questions above.

arlene L. on

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Hal D. on

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Earl S. on

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Joan H. on

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Yvonne L. on

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When a customer calls and orders a truck or whatever and you give them the location you need to make sure before that person gets off the phone that the vehicle is available in that location. Because I called and placed an order for a truck for Panama City Florida and was told it would be at one of the two locations there and then I was told I would have to drive to Port Saint Joe Florida to get The vehicle. Also in some of these locations there is not Internet so you cannot follow the procedures for the phone check in

Karen N. on

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Waited 45 minutes. Didnt have online registration. Tried to rent with lights not working, finally got another man to change wiring harness. They need to check equipment when it is returned so repairs can be made for next customer.

jim G. on

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Good customer manners n pleasure to talk to!

CHARLES P. on

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Nice trailer no problems. Loved The uhaul app that allowed me to return the trailer even though the location was closed for the weekend. Very innovative and customer focused idea.

MARK B. on

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William R. on

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Deborah C. on

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Maggy W. on

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Patti B. on

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russell F. on

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Robert J. on

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James H. on

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Sue M. on

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jenny W. on

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Marilyn R. on

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Since Hurricane Michael, moving trucks have been hard to find around here. They took great care of me and made sure my truck and equipment were there. Great staff that made my move alot less stressful.

Ken S. on

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No contact dropped after hours

Stacey M. on

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Angela C. on

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Kayla Y. on

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Better communication skills & customer service

kim S. on

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James C. on

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James E. on

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Kim S. on

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Bruce G. on

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Even in the pouring rain they had me stay inside while they moved, parked and checked in the truck. Very friendly and helpful.

Graham D. on

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The return was quick, easy and simple. They really had it together.

Rob J. on

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Karen H. on

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JOHN C. on

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Amie M. on

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Robert M. on

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Fred H. on

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Toby B. on

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Good attitude from personnel. But as I was driving the smoke and pet smell of previous driver became evident. I spent 30 minutes cleaning cab before starting trip. Found pack of cigarettes in visor and back wasn’t cleaned out. Blankets rented smelled of smoke. Inside windshield dirty. One wiper blade was too short and barely attached...it was as if someone just turned in and he passed it on to me

VINCE F. on

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Stephen A. on

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Inside of cab was dirty. Windshield was not clean. All else ok.

Dennis M. on

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Larry P. on

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Sylvia G. on

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PHIL C. on

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Friendly staff, easy, quick process. Great value.

Javarri B. on

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paula G. on

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Where we picked the truck up was the worse experience of my life. When I ordered the truck which was suppose to be a 20ft. Which was to be picked up the next day. We get there no truck.Never told me the Price the day before. So had to end up getting a large truck at 170$ .I liked to past out, I'm on disability the Price was ridiculous, plus never was told anything about millage. Gave him money to pay for it because at the time I didn't have no other choice. Well he didn't have change, he didn't have any money at all. Couldn't get a receipt because he claimed to be out of ink. Could tell u more but the more I write the more I get pissed. I've already told several people not to ever rent from UHaul it was very unorganized & a joke.

john F. on

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Quick sign up since I was already in the U-Haul system. Nothing to change.

Clifton S. on

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Hi

Robin B. on

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They are wonderful and went beyond the normal to assist us.

MARK B. on

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Judi M. on

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james M. on

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Harry F. on

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Edward N. on

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Kenneth P. on

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Very satisfactory location

Robert K. on

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Dropped after hours but was a good location. E mail back first thing in the morning saying all was well and good to go.

Douglas L. on

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Sandra C. on

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Priscilla W. on

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Monica F. on

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There were moving boxes, a small bag of garbage , and a plate inside the trailer when we picked it up.

Dwight V. on

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RAY C. on

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Easy and quick thank you

Harry P. on

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Great people great help

Steven A. on

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Troy G. on

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Harold B. on

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I had trouble with the car carrier swaying/fishtailing when our speed got to 48 - 49 MPH. After driving 30 minutes, I deemed this a hazard so we unloaded the vehicle that was on the car carrier and drove both vehicles the remaining 4 1/2 hours home. On the way, I called U-Haul to see if we could find another drop off location closer to where we were. The CS rep was less than helpful, telling me I would have to pay a wrong return location fee. I asked if she couldn't change the location prior to me dropping the trailer and she said no. I think this is just ridiculous. I am unsure of why the car carrier towed unstably as the U-Haul website OK'ed the vehicle I was towing. Maybe there was something that wasn't tight enough (strut or a sway bar) of maybe even something broken on the trailer. This still remains that what I was rented did not correctly perform as expected.

travis B. on

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Very good to work with.

William H. on

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Excellent service