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Pauletta A.
Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice guy who take care of me. Very polite with smile.
NILESHKUMAR P.Friendly ataff
BRIAN R.Staff is very pleasant and great to deal with. I needed a rental last minute and was asks to walk in and get one with no problem.
Karen T.Overall the truck was well maintained but it was quite high mileage and will definitely need work soon. I'm almost certain there is a cylinder misfire.
Christian K.Michael took good care of us. Nice people to work with.
mike S.Technology was awful. Wasn't able to get my van for an hour and a half. On hold for an hour.
Adam D.Nothing to add.
Richard S.Check in lady did not walk out to inspect returned trailer. I explained I had taken before and after photos as well to verify condition
Randy C.Mike was very helpful and polite , always had a smile on his face . 10 thumbs up !!
Andre B.I can not think of anything else. The service was excellent.
Scott K.This experience was great, I was given excellent service with the most astute professionalism.
Deborah B..
MATTHEW W.The gentlemen that greeted us and was working the store front was tremendous with fantastic customer service.
Kalliopi K.Process the customer a bit faster.
Julius-Petias T.Free gasoline ⛽. LOL
Andre B.Mike at this location is awesome he deserves a raise
Rockson O.Nothing, outstanding service! Employees were so helpful!
Alecia G.Great experience working with Mike Murray(sp?)! He was very professional and extremely easy to work with. He explained the truck rental process easily and quickly! I highly recommend Stack and Store Mini Storage for U-Haul truck rentals! A++
Donald R.Free rentals / % off discount after so many rentals of same item in a certain time frame. I:E trailers 🤔
Arthur H.Rental was quick and easy. Thanks
Terry L.Easy out/easy in. Equipment was just right
William M.Nothing, customer service was excellent.
JOYCE E.It was very easy to reserve the U-Haul at this location but it was not easy to check the truck back in after hours. Pricing wasn't bad and the truck was overall clean. It didn't stink or have any funny odors. The gentleman that waited on me was very nice and went above
Jessica P.Would highly recommend this location over others in area.
Walter B.Very professional and efficient. Highly Recommend
David F.The best U-Haul people around. The gentleman is very very professional and very nice. Thank you again
Crystal R.Nothing. Everything was super easy, and on point.
Bradley P.Mike of Stack & Store was a great help with everything.
Hugh S.Why do the online check in (including uploading your license) if I have to do the same thing when I pick up my rental?
James R.All went smoothly.
Rakesh M.Mike Murray (the manager) was great - from making the reservation - follow-up - to picking up and hooking up the trailer. We towed the trailer over 1,000 miles with no issues - it pulled & followed wonderfully behind our truck. FYI: Make sure to load your trailer accordingly to the U-Haul instructions.
Jack M.While the truck was clean, it was NOT well maintained at all. I traveled from Abingdon, MD to Johnson City, NY and it was the unsafest ride I have ever had. The steering wheel had to be turned halfway to the left just to drive straight. Once you get to 60 mph the truck became very unstable and was all over the place. A trip that normally takes about 3 1/2 hours took 6 hours. Terrible!
Marcus P.The agent was ver friendly and deserves a pay raise.
Richard S.Always polite, professional, and helpful.
KEVIN M.We had a very good experience! Michael Murray was a big help!
Craig Z.Great customer service; overall good experience. Thanks, UHaul!
Darin P.Everything went well!
Thomas R.Everything explained - all parts of the paperwork explained - very professional and personable.
Geoffrey K.The gentleman that helped me with my truck rental was very helpful and courteous and I would most definitely recommend this location to friends and family
Aaron B.Always Great Service..Thanks
Crystal R.Mike at the Edgewood Md branch is great. Courtesy was Thee best thing about him. An asset to the franchise.
Arthur H.3rd year using uhaul for movers, trucks and equipment. Always a wonderful experience!!
Trena L.To honor veterans a discount.
WILBERT C.The associate was kind, knowledgeable abd very helpful.
WILLIAM C.