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BRETT T
Customer Reviews for Stage Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kiera is amazing and needs her pay doubled. She lifted the trailer on and off my hitch on arrival and during my drop. Very friendly and welcoming service.
KENNETH EThe truck was almost new but had not been washed. The windshield was covered with bug guts. I cleaned it myself. Cruise control would have been a very nice option. Especially for a long trip like we made.
JOHN MFriendly and helpful staff. Thanks!
MATHEW MWas a simple easy experience
MATTHEW JI don't think any changes need to be done as far as your business you courteous your vehicles is always in top shape that's good to have friendly atmosphere okay okay
MARY SStage stop was not supposed to be our destination, but at the last minute the guy from our original location said he had no room for a 26 ft truck and the enclosed trailer. So Stage stop took us and he was very helpful, caring and respectful. He stayed late to make sure we got all checked in correctly. There was a small issue with our reservation that WE changed, but apparently it did not get in system correctly…he helped all the way through that mess. Thank you again
CALVIN BThe online app is not as efficient as it suggests. I had problems picking and dropping off the truck. The location needs to advise the customer there is a check in process with the facial pictures, license and card that need to be done prior to pick up. That process should be done when reserving at the location and not when it's time to get the keys from the lock box. Takes too long and has too many problems.
Marko SKara and the guys at stage stop gives you excellent customer service and really cares about the customers would definitely recommend them to family and friends
WAYNE CGreat services.
DARRYN JThe gentleman I interacted with for my pick up and return was great! Friendly, informational. Made our experience very easy and pleasant.
Kathleen CNot a thing, very nice place and great customer service.
JAMES NGreat customer service, equipment is always kept properly in good running condition the service is excellent I would tell more friends to use him as a U-Haul representative
MARY Spickup and drop off went flawless. Very impressed
George EIn Maricopa she was very kind and professional explained everything in detail she gave me the address to drop off the truck she was just overall top notch I would highly recommend this u haul
Ruth MGreat Customer Service !! I always have a wonderful experience with this location.
RODNEY SVery good customer service, interaction was very smooth and friendly.
MARVIN CI am writing to report a discrepancy regarding the starting mileage for my recent rental. When I left the lot, the mileage was 131,374, not 131,332 as recorded on my receipt. The app and provided link would not allow me to complete the initial inspection, so I took photos as documentation instead. This issue was noted by the employee on-site. I was charged for 58 miles, when I actually only drove 16 miles. I'm so unhappy and extremely disappointed in the lack of professionalism and accuracy when handling client accounts.
JESSICA TRoom to park. Treated well. Staff on site
Jason BI had a quick and wonderful experience with this location. I'd recommend this location to all:)
ROSE SAdvise Renters over 6' tall that the truck I used may be very cramped while driving.
FRED GBest service ever. Don't change anything !
DUANE RMaintain the equipment.
CHARLES BFriendly and detailed
ALBERT HEverything was ok and the person who served us was very friendly and helpful.
GERARDO AAgent was very helpful
ANDREW JProfessional men was help me. I really appreciate it and recommend this location. Thank🎄✨️🎄
ANA GRental of the truck and the return were smooth, without difficulties.
DAVID BThe agent was very pleasant and very helpful.
EFREN SStay open longer on weekdays No means not applicable as I used the drop box.
DOROTHY FTrucks need cruise control
Theresa JFriendly, fast and professional. Thank you!!!!
Jeffrey GEverything was great.
ALLEN SThis site did an excellent job of taking care of me and everyone working their that I dealt with was extremely pleasant and knowledgeable. There were no surprises and everything worked like it should.
JASON Cnothing
Diana Pnothing they were amazing u was able to extend my truck when I ran out of time.
JOSEPH FThe employee, ( can't remember her name) was very personable and helpful! She asked if there was anything else I needed and if I had any questions! Very nice!! 👍☺️
SCOTT SU-haul manager did not have an appliance dolly as reserved. I had to travel all around town to find one. This cost me money and time.
JOSEPH IDrop off was quick and easy. Did it through the app after hours.
Faye LI appreciate the location . It was in town the other location was so far out of town and on dirt road.
MARCELLA CCheck the wiper blades when inspecting the vehicle. Would be nice to get some type of refund.
Brian TThe employee of this location although small were so helpful and considerate, she truly cared about us. The location had a small technical problem that would have affected our purchase but she completely stepped up to the plate to helped us out and hit a home run. Kara Farley was absolutely a professional.
DWAYNE KVery quick and easy! Thank you
TRISHA BSo easy!! No improvements needed!!
LISA MThe young woman who was servicing this location was so helpful because I don’t know how to back up my 4 x 8 U-Haul but she knew what to do so we could drop it off at her destination. Couldn’t be happier.!
KATHLEEN BTruck was clean, service was friendly, and the process couldn't be much simpler. I recommend that customers take their own photos of the equipment before and after use aside from the photos taken with the uhaul website link provided when renting equipment.
BAILEY DGreat support from Kaylee (not sure spelled right)!
ANDREW RFriendly
ARTHUR VGreat customer service!
RACHAEL FThis place always has good hospitality and good service
ARTHUR W