Customer Reviews for Stage Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stage Stop

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dennis J. on

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Opened 15 minutes late. My time is worth more than the guy who only wanted to have a smoke outside rather than opening on time

Aleksandra I. on

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The gas gauge was lower than the paper stayed and the mileage was higher than the paper stated. There were a lot of damages to the truck Upon pick up. So much so that I took my own photos to ensure I wouldn’t be to blame. The breaks are HORRIBLE and nearly useless and the shifter is hard to shift. The person in office was nice though and I would recommend the location.

Leticia M. on

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Customer did not leave a comment.

KENNETH W. on

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Earlier hours would make it more convenient for those wanting an early start.

Pete A. on

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David E. on

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Very helpful gentleman helped me unhook the trailer. After a long drive I was very appreciative.

Jose M. on

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Micheal J. on

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Darren was Awesome, excellent customer service and very helpful. Lots of different trucks for whatever your needs are when it comes to moving. I highly recommend this place to rent from, soo easy!!!

STEPHEN D. on

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Excellent service and products.

Leland C. on

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Customer did not leave a comment.

Dominic M. on

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Was charged 20 extra fir fuel. I showed the GSR the level and he even signed off on it . Was not there upon return of equipment to show fuel level. Not professional at all.

Keith S. on

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Stephen B. on

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JASON H. on

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The truck was filthy and reeked of cigarettes. When I started the truck up the message board said it needed an oil change.

JESUS G. on

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John R. on

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Neomia S. on

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Mauricio R. on

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Barry H. on

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Picking up and dropping off the truck was great, the agent was friendly and efficient...although very laid back (told me not to worry about a walk-around inspection, that he knew the truck...I did the walk-around anyways). I drove the truck 13 miles according to the truck odometer. I stopped at Circle K on the way back to the rental location and added two gallons of fuel. When I rented the truck, the estimated charges - assuming that I would drive 20 miles - were $78.49. Given that I only drove 13 of the assumed 20 miles, the total charge should have been around $71.50. I returned the truck the same day. I then got a credit card charge for $96.91. Upon contacting Uhaul customer service I was told that I had been charged the extra amount because I hadn't returned the truck with the correct amount of fuel, and that instead of returning the truck with "one line over 5/8 a tank " I had "returned the truck with one line under 5/8 tank". So apparently the rental agent decided that I had somehow used more than 7 gallons of gas in driving 13 miles... (60 gallon tank, you do the math). If my math is correct, I actually turned the truck in with slightly more fuel than I picked it up with. I'm not sure what happened with the check-in process, but I'm not impressed.

Don B. on

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Greg M. on

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Very satisfied with the help I received from Will Dunn

Rob S. on

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Alice B. on

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Damon G. on

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The gas was at 1/4 of a tank but the contract aid it was at 7/8

rich Y. on

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Everything went as planned ...rental ran well ......excellent experience

christopher M. on

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Joe S. on

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Greg V. on

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Michael S. on

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Amazing customer service

Delwin N. on

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Gas tank was empty; vehicle had 200,000 miles and handled like a lumber wagon.

Sharon B. on

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Jerry C. on

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Man in charge (don't know his name) was excellent in advising me of the size truck I needed. Very friendly. Thanks,

Kent O. on

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Ronald P. on

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Great customer service with helpful information too

Joseph T. on

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My experience went well and smooth so I really can’t say what other improvement needs,

Bobbie M. on

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Will Dunn was absolutely a pleasure to work with. Kind, light hearted, jovial, informative & super helpful. I'd recommended this location to anyone it's the best for sure.

James H. on

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Very good location, very quick in and out, very friendly.

Brandy D. on

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Reserved with my credit card ahead of time. They took a photo copy of my credit card without asking and said they could not rent it to me without copying it because the computer was down. I legitimately had to sign a piece of photo copy paper AS MY CONTRACT. Never inspected the vehicle with me before leaving. Never provided a contract at time of services. Gave me the keys and said here you go. Upon returning the vehicle I was charged close to 300.00 for the rental and because “hun, you didn’t put gas in it” THAT WAS NEVER DISCUSSED. I only used the vehicle for 4 hours! Total and complete scam. NEVER WILL USE THEM AGAIN!!!!

Greg V. on

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Rob A. on

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