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NATASHA A
Customer Reviews for Stage Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee, ( can't remember her name) was very personable and helpful! She asked if there was anything else I needed and if I had any questions! Very nice!! 👍☺️
SCOTT SU-haul manager did not have an appliance dolly as reserved. I had to travel all around town to find one. This cost me money and time.
JOSEPH IDrop off was quick and easy. Did it through the app after hours.
Faye LI appreciate the location . It was in town the other location was so far out of town and on dirt road.
MARCELLA CCheck the wiper blades when inspecting the vehicle. Would be nice to get some type of refund.
Brian TThe employee of this location although small were so helpful and considerate, she truly cared about us. The location had a small technical problem that would have affected our purchase but she completely stepped up to the plate to helped us out and hit a home run. Kara Farley was absolutely a professional.
DWAYNE KVery quick and easy! Thank you
TRISHA BSo easy!! No improvements needed!!
LISA MThe young woman who was servicing this location was so helpful because I don’t know how to back up my 4 x 8 U-Haul but she knew what to do so we could drop it off at her destination. Couldn’t be happier.!
KATHLEEN BTruck was clean, service was friendly, and the process couldn't be much simpler. I recommend that customers take their own photos of the equipment before and after use aside from the photos taken with the uhaul website link provided when renting equipment.
BAILEY DGreat support from Kaylee (not sure spelled right)!
ANDREW RFriendly
ARTHUR VGreat customer service!
RACHAEL FThis place always has good hospitality and good service
ARTHUR Wthe customer service was excellent.
DUANE JDON’T CHANGE ANYTHING! Could not have had an easier experience! By FAR- THE BEST UHAUL experience we have ever had! Truck was ready and clean! Our blankets and utility cart were already in the truck! Pickup was super easy and quick! Drop off after hours- EASY PEASY!!! Staff was personable and professional! Thank you for making this the part of our move stress free!
David LSuper accommodating and the staff was extremely helpful and kind!
KRISTINE DThe app and the physical site computers aren't totally linked the app charge my card but the clerk couldn't see the payment I paid twice still haven't received a refund
ANTHONY SThe person behind the counter is always rude and has an attitude have rented here a bunch of times and I’m tired of getting such rude attitude from this person will rethink where I get my rental from now on
LAURA PThe staff(Kira) at UHAUL was very polite and courtesy. Her professionalism displayed the upmost respect and I would recommend this location to a friend or coworker. The equipment was clean and well maintained without no issues.
DARRYN JMcKenzie and the other manager was very professional and I will always recommend someone to this location
ERIC WClean up all the glass and trash behind the trucks.
MURRAY CThe whole experience from ordering online, checking in online to actually picking up the equipment and returning it was absolutely flawless.. would highly recommend
Angel BI rented a 6x12 trailer to pick up my side by side and the drop gate entrance to the trailer in the back was only 58” so my side by side did not fit. I called the u haul place I rented from and they said I had to return the trailer to them before I could get another trailer. So I couldn’t drop the trailer off at another U-Haul to get the one needed and it was 30 miles away. I just didn’t rent another trailer and I didn’t get a refund. Now I am still can’t get my side by side until I buy a trailer. Thanks for nothing
GEFFORY HSee previous.
Greg VCustomer service was excellent and the truck ran perfectly !
JOHN HEverything was organized and process to obtain U-Haul was easy. Pleasant tech. Thank you.
BOBBY JThis is the second time that I rent from here and the guys here at stagecoach are awesome friendly and they always make me laugh. These are the kind of people you want running a business. These are the kind of people that bring a nice atmosphere, remember there are many places to rent, but it’s the people that makes the difference.
ERNESTO EVery courteous and helpful. Easy peazy
Jamie ZCall and stay in communication once uhaul is returned. Had a situation we're they tried double charge me
SHANA BThe pickup was fine but the customer service during drop off was unprofessional. I was waiting in line for the associate to stop gossiping with a floral business owner in the plaza.
ROBERT IDo not have a hand truck ready in my truck.
BRIAN NFriendly and extremely helpful staff! Both the rental and return were very smooth/easy. Highly recommend this location.
JACK PQuick and easy!
JOHN JThe alignment of the truck was off to the point that I couldn't read the speedometer without sitting forward
MICHAEL CBall popped off the hitch with my kids in the car. Was not a good experience. You'd think Uhaul might knock a few bucks off for an incident like that but nope, just kinda shrugged it off.
CHAD PStaff was kind and very helpful in renting a trailer when needed. This was a good experience and definitely one that I can pass on to others to make sure they use this location.
KENNETH MShe was a very delightful person. 🌵
JOHN CWell managed local business. Don't need to change anything! Always helpful!
AVERIL FExcellent friendly helpful service
GARY CDrop off was easy , meet me outside and took possession of the truck and trailer . No problems
PATRICK AEverything was great
ROBERT WClean the dashboard with ArmorAll or similar.
GARY CThe person was very good with her job, with the pressure she was under.
DONALD SQuick and excellent service
Nestor RWith the exception of all the mud on the 10 foot truck that I rented for three days everything was as good as could be expected. The only reason I’m even mentioning the truck is because there was five other 10 foot box trucks available and they were all clean. I had to bring that truck home, put it in my driveway and hose it down just to make it presentable. Does not tarnish my attitude about U-Haul. I will continue to rent trucks. I just hope that the young lady that rented me this one will take time in the future to make sure she rent a clean truck to her next customer.
JOHN RIt was closed so nobody to help. But I would still highly recommend.
NATALIE HThe staff it’s very helpful and professional.
NORA BFast and friendly service
EDMUND JNeeded a small truck to rent but was told none available even though there was one outside so I rented a bigger one. Upon returning the truck I rented the small truck was still therein the same spot. Left me wandering if I was told that just to get me rent a more expensive truck.
VICTOR Nthankyou 🙏
JOSHUA T