With the exception of all the mud on the 10 foot truck that I rented for three days everything was as good as could be expected. The only reason I’m even mentioning the truck is because there was five other 10 foot box trucks available and they were all clean. I had to bring that truck home, put it in my driveway and hose it down just to make it presentable. Does not tarnish my attitude about U-Haul. I will continue to rent trucks. I just hope that the young lady that rented me this one will take time in the future to make sure she rent a clean truck to her next customer.
JOHN R
Customer Reviews for Stage Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was closed so nobody to help. But I would still highly recommend.
NATALIE HThe staff it’s very helpful and professional.
NORA BFast and friendly service
EDMUND JNeeded a small truck to rent but was told none available even though there was one outside so I rented a bigger one. Upon returning the truck I rented the small truck was still therein the same spot. Left me wandering if I was told that just to get me rent a more expensive truck.
VICTOR Nthankyou 🙏
JOSHUA TI was a walk in and it was fast and easy.
MINDY HAll went well. We picked up our truck after hours!
Teresa OAdvise customer that they have to manually move the outside mirrors... I was looking for a switch on the dashboard and eventually gave up... Have a tool that can reach the strap to close the sliding door.. Think about the elderly customers that have difficulty climbing..
RAYLENE GThat fine gentlemen made things easy and very quick. Definitely recommend thank you.
Jay FI reserved online for $673. April 1 Was shocked when i got to the pickup and they wanted $813 instead. Tried to show them my reservation and they said to deal with it in washington as nothing is paid until then - returned the trailer one day early on april 4 and was told that reservation amount is just estimate 🤬but they would give us credit for a day and receipt shows no credit and was charged $935 on credit card. No happy at all !
Gary PI was forced into a larger truck 15 foot truck when smaller ones I needed were available in the lot. I was limited to only 75 local miles, actual gas mileage was not documented but notated as an average on my invoice as a check mark and I ended up spending over $100 when rentals are advertised for $19.95 This is a hole in the wall dump location that I will never use again.
NATHAN HThe parking lot was extremely difficult to get out of with a 26-foot truck.
JUSTIN REverything at this location is always exceptional service and equipment.
SCOTT CThe drop off process was not smooth at all
MIKAL WGreat People at Location
JOHN SExcelente y rápido la renta del vehículo
CESAR MCustomer service was very professional.
GINA ANot much wasn’t aware of being able to lock trailer to truck hitch when idle.
JOHN CThey take too long for truck pickup and they make you set an appointment but make you wait like the customers time isn't important, if I have to make an appointment to pick up the truck they need to be available at the appointment time not make you wait for a walk in. That is extremely frustrating I have to be on time but you don't, unprofessional.
JENNIFER CIt was dropped off after hours. I called the next morning and the gentleman was helpful and checked it in.
LORI LIt was after hours, no personal on site
ROY SGreat rental experience and very simple.
ROBERT GThe guy was very nice. Help me out Choose the right one easy check-in. Easy checkout.Thank you.I appreciate you
MIGUEL MNew truck nice and clean.
KARRYN WThe drop off process was seamless…no surprises. It was what I was expecting with the pick up process. I guess it depends on the ownership?
KRISTINE DEasy rental process, no issues
Christopher BThe truck needs serious attention to the transmission. It drove like a pig. I put less than 25 miles on it in town. It guzzles gasoline. I would not feel safe driving it on the highway 347.
ROBIN CCustomer Service was Top Notch
JENNIFER MEverything went great from pick up to drop off. Great customer service
MICHAEL HQuick and easy.
CURTIS BNo need to improve! Great staff, easy access to units and great personnel.
LINDA AI wouldn't change anything.
DUANE RThey told me the day before they didn’t have a 26 footer. As I ended up with a 20 footer. But when I got there there 3 of them there. I know they were for rent because I called back down and go one of them.
PAUL HTruck needed windshield blades restored. Good vehicle.
LISANDRA CAlways happy to work with this location amazing friendly ‼️
DAWN JVery helpfull rental agent outstanding service from small location
JACK SIt was good.
JAMES SMy compliments to the staff member on duty that day at this location. I did not get his name, but he was most helpful in getting the paperwork filled out quickly, then coming out to help me hook up to the trailer and check the lights before leaving. The only complaint was not being able to call ahead, and their voicemail was full.
ROD BGreat customer service. Made it simple to rent the truck we needed.
TIMOTHY CAll of the customer service agents were very very nice and so helpful. The truck was awesome.
DANNY HThey did a great job. Picking up trailer and dropping it off.
David DI had an amazing experience at this Uhaul rental location! The staff really went above and beyond!!!
CRYSTAL BGreat customer service fast and friendly.
MARY NBarry was very helpful and knowledgeable. Everything was exceptionally good.
LEE EI was very satisfied with the service I received from this location. I had to make an adjustment in the day/time that I needed the trailer and I received excellent service with the adjustment. Thank you, I will return to this location for my future needs.
HAROLD GI've been pleased with a service I have received every time from this location
MICHAEL FNice employee, will rent from here again
IAN MThe customer service this time was very helpful, but my first time last week was very horrible. He doesn’t have costumer service capabilities.
MICHAEL AWe rented a trailer and the customer service was amazing and professional. Will be returning. The daily rentals are very affordable and makes life easier.
LEA CExcellent service
Mohammad ERight now there nothing that comes to mind, you are doing a great job THANK YOU MUCH
ROBERT GThe sales associate was very nice and helpful
TONI DEverything went smoothly and fast. Truck was already and in very clean condition
JAY CExcellent experience!! Very helpful.
ERNEST M