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RANDY J
Customer Reviews for Stans MFA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was closed
JAMES HThe truck was low on fuel. I had to put fuel in it to do the job I needed it to do. Then had to leave it with more fuel than it had in it to begin with and received no credit for it. Instead I was charged for extra mileage.
Martin POur truck was filthy both in the cab and the inside of the cargo area. When it was picked up the gas tank was empty so we had to go immediately to the gas station and spent $75 to fill it up. I was reimbursed $35 for that however.
Linda LStan is my "go to guy" for Uhaul in Boonville, Missouri! Even though the pick-up location was moved by UHaul after my reservation and plans were made, Stan still got me on the road in a reasonable amount of time. This is an important thing to me! I did not have endless transportation available to run around Missouri looking for where the company had moved my reservation, I was attending a family funeral in a small town. Stan gets the job done!
Marie SNo problems!
PETER KSams mfa on 87 hwy boonville mo was very accommodating,, he made several calls to get the truck we meeded
Vera GThere was no good place to park. And again, the online U-Haul site and app were terrible.
Dawn MThe lot is spacious and easy to find with a MFA station right down the road for an easy fill up.
Randy JStan makes pickup and drop off very easy
Austin EStan was extremely helpful and quick
Austin EI had to wait for a hour or more because the uhaul site was down. I was taken care as soon they could get the paperwork to go through.
Kimberly SEasy to drop off and completed what was necessary.
Donald SIt took the agent several days to return deposit money. He wasn't there during normal business hours as posted on his business.
LISA KThe old man was very rude and unprofessional and over charged us !!
Warron TKudos for the service provided!!!!
ALAN BNot a thing. Excellent service!
Donald PThe gentleman who checked us in was very friendly and helpful! It was a pleasure to work with him rather than trying self check in.
Erin BWay better than Gaps
Virgil FEvery one involved was patient and kind
Francis PVery small operation with regard to number of U-Haul units, but the proprietor is very helpful in getting the customer process and on his/her way with their rental unit.
Gary FThanks!
John CI just had problems with the online check-in and return. Guess I am old school!!!
Sandra MNothing it was perfect
John BThank you UHaul and Stan!
Martin KPlace was supposed to open at 8am. No one showed. Had to figure out the online drop off option.
Josh HStan was very polite and just a nice guy
Ed BNone
Kenneth RThis location was closed when I dropped off the truck. It was a very simple drop off.
David RStan is always helpful.
Ron BStan is very cooperative. Great place to rent from.
Ron BStan's had a problem printing off my contract, other than that they were very helpful and the process was easy and fast.
Ronald DEasy in and out. Very convenient. Courteous location.
Ron BExtremely easy to use and very friendly! Highly recommend!
Keith MCourteous service, clean equipment and availability. That’s what I like about using Stans MFA for U-Haul rental.
Ron BStan is always cooperative! Recommend this location for U-Haul rentals.
Ron BStan is always great to work with.
Ron BProprietor was helpful and personable. Excellent support at this location.
Gary FMake contact with Stan before your pick up date and time. Had to over an hour for store to open up.
Robert PStan goes above the normal service expected and is great to work with.
Ron BStan is always great to work with. Equipment selection is good and available.
Ron BGuy was rude and didn’t seem to care for people of color
Skyy WStan was very helpful. He made sure he got me a trailer with really good tires knowing I was driving across country by myself. The trailer handled excellent.
Deborah RThis U-Haul location is not a main store; it is a side business that isn't well staffed nor do they have a large inventory of U-Haul trucks, trailers, supplies, etc... It is ok if you are dropping off a rental, but for a better inventory of U-Haul rentals and products, it would be better to make the extra drive to the Columbia, MO location.
William SStan will accommodate my schedule to arrange for pick up. Great service.
Ron BNothing. Stan was awesome to deal with.
James HStan was absolutely the most accommodating and helpful person you can imagine. Great service.....exceptional individual.
Scott Hi really liked the personal in both area's the pick up was convenient the drop off was convenient. The personal were helpful
FARRIS CStan is always courteous and goes out of his way to make sure I can pick up the u-haul trailer, even if he stays late. Great service!!
Ron BStan was very friendly and extremely helpful. He made it an easy and seamless process.
Randon L