Customer Reviews for Stanton Hardware Corp
(U-Haul Neighborhood Dealer)

197 reviews

102 N Mill St   Stanton, MI 48888

(989) 831-5671

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–5:30 pm
  • Sun: 10 am–3 pm

Services at this Location:

Contact Us

(989) 831-5671

102 N Mill St
Stanton, MI 48888

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–5:30 pm
  • Sun: 10 am–3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Philip Z 
Rating:
5.0

Customer did not leave a comment.

Rick A 
Rating:
5.0

Customer did not leave a comment.

Amanda A 
Rating:
3.0

Trailer brakes didn't work. After telling the store about it nothing was done to reimburse me.

dillon d 
Rating:
4.0

Customer did not leave a comment.

Maynard F 
Rating:
5.0

Customer did not leave a comment.

John J 
Rating:
5.0

Customer did not leave a comment.

Stephanie N 
Rating:
5.0

Customer did not leave a comment.

Philip Z 
Rating:
5.0

This is the second time I have used this drop off location and each time they have been knowledgeable and able to resolve issues that have come up. Last November they untangled snarled issues from the point of origination in Ohio so that we were properly charged. This time they accepted the truck when we turned it in and held it until someone in Indiana could be contacted to get the issues resolved described above in the rental pick-up location section. This location has been incredible in resolving issues and working to fix other locations' issues. Given that we have one more rental to do to finish our move from Indiana, we are seriously thinking of doing a round trip rental from this location instead of dealing with headaches from other pick up locations.

Darien T 
Rating:
5.0

The young woman was very nice, easy to talk to, knowledgeable about any questions I had regarding pricing and recommendations. Very smooth process.

BENJAMIN A 
Rating:
5.0

Great customer service From Stanton hardware

Larry P 
Rating:
5.0

Customer did not leave a comment.

Sarah N 
Rating:
5.0

Customer did not leave a comment.

SHERI S 
Rating:
5.0

Customer did not leave a comment.

Connie L 
Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Transaction was flawless, equipment was reserved with the dolly rented already loaded up. Would rent from here again, super friendly staff!

Amanda G 
Rating:
4.0

Location was not an issue. The 5 plus hours sitting on the side of the road with nothing for many miles was. Your procedure for handling roadside services needs attention.

Renee C 
Rating:
5.0

You guys are fantastic!

Rita H 
Rating:
5.0

Customer did not leave a comment.

LARRY G 
Rating:
5.0

Nothing at all was satisfied with our service

THOMAS E 
Rating:
5.0

Omg night and day experience! The lady who helped us was so sweet and kind! She made our whole day! I'd recommend this location even at the expense of an extra 30 min drive.

Nichole B 
Rating:
5.0

Customer did not leave a comment.

Jill R 
Rating:
5.0

Very friendly and fast services. Always a great group of people to do business with

May G 
Rating:
5.0

We try to rent a pull doll the haul dealer Ionia,MI. This a flower shop on steel st. They wouldn't rent it for 24 hours it had .It had to be back before they close for 44 .oo.if I wanted to bring it back the next day it was 89.00 .Then he got .really rude I rented a pull doll from stanton hardware stanton,MI.,and these people where vary helpful.,

DAVID M 
Rating:
5.0

Customer did not leave a comment.

Jennifer S 
Rating:
5.0

Nothing. Great service! Great people!

Cody T 
Rating:
2.0

They lied to us about not filling up the gas. And then charged us $70 to refill when we have filled it over what we originally received the truck with. Poor customer service and very poor support. Would not recommend to others due to their customer support and false charges.

nicholas s 
Rating:
5.0

Everything was great from beginning to end! Thankyou

Claud T 
Rating:
5.0

Customer did not leave a comment.

Bill R 
Rating:
5.0

Customer did not leave a comment.

Charles P 
Rating:
5.0

Came in last minute and needed a trailer and they went out of there way to make sure I got what I needed. Very friendly people

Larry L 
Rating:
5.0

Outstanding customer service, very congenial and informative people. Clean facility!

KENNETH J 
Rating:
5.0

Kevin at the drop off point knew exactly how to navigate around in the system to find all the changes in my contract and to sort out exactly what the charges were, given that I had not gotten any written or emailed confirmation or contracts.

Darien T 
Rating:
5.0

Customer did not leave a comment.

Jody P 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Best drop off place ever ! Family run and you can tell it. They do a great job 100% 👍👍

Ron B 
Rating:
4.0

We were stopped by hi way patrol in Indiana because brake lights and turn signals stopped working - they were working when we picked up the trailer in Michigan

Rodger N 
Rating:
5.0

I told them what I was looking for and when and they made it happen. Friendly and helpful.

Wally L 
Rating:
5.0

Very friendly and very helpful for all your needs.

Eric B 
Rating:
5.0

Everything was great! Had know problems and everything went well. I would'nt change a thing.

Dan E 
Rating:
4.0

Customer did not leave a comment.

Michael E 
Rating:
5.0

Great place to rent trailer. People are very kind. Was very quick-15min processes and on my way. If I need it again I know where to come. Thank you very much-Jon

John M 
Rating:
5.0

Customer did not leave a comment.

michael a 
Rating:
5.0

Customer did not leave a comment.

Mary J 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G 
Rating:
5.0

Customer did not leave a comment.

LEO A 
Rating:
5.0

Stanton Hardware is very efficient and professional yet warm to the customer.

Dorothy W 
Rating:
5.0

Customer did not leave a comment.

Lynn W 
Rating:
5.0

I was incredibly happy with the service I received! Very friendly and helpful and got me on my way very quickly! It was the only U-Haul rental place open to pick up trailer on a Sunday! Nice!!!

Darlene W 
Rating:
5.0

The people at this location go above and beyond to help you. I've used them twice.

Dorothy W 
Rating:
5.0

Customer did not leave a comment.

Mike A 
Rating:
4.0

It would be helpful to inform the customer of the ball size, and ideal tongue height of the trailer so they can aquire the proper hitch, or offer hitch rentals as well. The yard was a bit cramped, but worked well.

Eric F 
Rating:
5.0

Customer did not leave a comment.

Christopher A 
Rating:
5.0

Customer did not leave a comment.

Dorothy W 
Rating:
4.0

I rented the unit on Friday called the drop off location to find out when they opened on Saturday, Saturday morning I didn't even get out and there was a person right there to get ready to inspect it .

DAN B 
Rating:
5.0

Trailer was staged and ready to go. I was in and out in about 15 minutes including hook up and inspection.

Andrew Z 
Rating:
5.0

Customer did not leave a comment.

Sarah K 
Rating:
5.0

The truck and cab was very clean and the truck was newer. Stanton Hardware was very helpful and provided excellent service. While there were some errors on the invoicing when we returned the truck, Stanton Hardware worked diligently with U-Haul to correct the billing and provided updates fast and accurately.

Jo P 
Rating:
5.0

I have no complaints, you're fine just the way you are! You always go over and beyond taking care of your customers and I'm very satisfied with the way things are. I see no need for improvements.

Luann L 
Rating:
5.0

This was one of the most enjoyable experiences I've had in a long time. Super easy to return and they provided a world class experience.

Ashley A 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
3.0

Customer did not leave a comment.

Sidney P 
Rating:
5.0

The service was great! No need for any changes! Will definitely use this location again.

Mitzi K 
Rating:
5.0

Customer did not leave a comment.

Brenda J 
Rating:
5.0

Customer did not leave a comment.

Barbara D 
Rating:
3.0

Not much space for parking larger vehicles, but the key box was easy to identify. I'm not sure if I put the truck in the intended parking spot, but the transaction finalized easily enough. The app worked great checking the truck back in.

Terrence Y 
Rating:
4.0

I recommend Stanton Hardware for your many needs. The staff provides fantastic customer service. Where I am extremely disappointed is in uhaul corporate. Because of who I selected as an alternative contact I was prevented from renting.. Despite renting and spending a good deal of money with uhaul over the last few months, it wasn't my credit or history with uhaul that prevented a less than $30 rental but that of someone else who i may not have been able to get in touch with that day. If you value your privacy (uhaul requires a picture of you and your license to be stored in their system which is taken by people's personal phones) and you would like to do business with an organization that values you, individually as a customer and doesn't judge you on your affiliation of someone else or prevents rentals based an error in their own system that they didn't actively resolve - find another option to moving services.

Jenevra F 
Rating:
3.0

Customer did not leave a comment.

Jordon B 
Rating:
5.0

I have rented from Uhaul many times. This is the best place I have picked up from and I would definitely use it again.

Brian F 
Rating:
5.0

Customer did not leave a comment.

Jacob Q 
Rating:
5.0

Nothing

Patty S 
Rating:
5.0

Customer did not leave a comment.

Kevin G 
Rating:
3.0

The appliance dolly they gave me was on its last legs the belts on the back were all wore off about ready to break and the plate on the bottom had a bunch of holes in it

ron h 
Rating:
4.0

Customer did not leave a comment.

Nathaniel W 
Rating:
5.0

Customer did not leave a comment.

Joe R 
Rating:
5.0

I've used this location before and the staff are very good with UHAUL even thought that is not their primary retail. Their process is so easy that I was able to drop equipment off after hours. The app for doing so is ok and made it more convenient that when you used to have to leave a copy of the contract with the equipment.

Jenevra F 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
4.0

Customer did not leave a comment.

Jeremy P 
Rating:
5.0

Everything was great

CHARLES P 
Rating:
5.0

Customer did not leave a comment.

Lisa P 
Rating:
5.0

Customer did not leave a comment.

Dawn D 
Rating:
5.0

Wonderful service

Janice M 
Rating:
5.0

Customer did not leave a comment.

Heidi A 
Rating:
5.0

Best place ever to get a Uhaul

Kristopher C 
Rating:
5.0

The truck was very nice, easy to drive, good gas mileage,clean and the people at the store were very nice.

Pamela S 
Rating:
5.0

Customer did not leave a comment.

Don Y 
Rating:
5.0

Kevin is the best

Brent L 
Rating:
5.0

Customer did not leave a comment.

Roberto C 
Rating:
5.0

Excellent customer service and equipment would recommend renting from this location again

MARTIN B 
Rating:
5.0

Customer did not leave a comment.

Tim B 
Rating:
5.0

Customer did not leave a comment.

Jennifer D 
Rating:
5.0

Customer did not leave a comment.

Carrie H 
Rating:
5.0

Very friendly and helpful

Ken C 
Rating:
5.0

The truck was sticky everywhere where pop had spilled all over the dash. Otherwise, great experience, the truck was cleaned off and warmed up.

Caleb W 
Rating:
5.0

Customer did not leave a comment.

Will N 
Rating:
5.0

Truck wasn't clean but that's ok. The truck worked great and staff was wonderful

Gerald W 
Rating:
5.0

Customer did not leave a comment.

Chris W 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H 
Rating:
5.0

I don’t recall the awesome woman who assisted at this location but she was wonderful! 10/10!

Alyssa N 
No reviews have been submitted for this location.

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