This has 0 to do with the Stanton Mills location. They were AMAZING and I HIGHLY recommend them. This experience on the other hand was just absolute CRAP. I reserved a 26ft truck on Friday to pick up Sunday from The Topper Shop. I get there 930am Sunday and they are closed, no 26ft in sight, and when I go to log in it says Im at the wrong location. It tells me I have to drive 45min away to get a truck. I am, as you could imagine, very upset. Call Uhaul and they tell me they left a VM. I checked right then and told them no they didnt and the most recent VM was from 3 days before this supposed call. Very unhappy with uhaul..Johnny B.
Customer Reviews for Stanton Hardware Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Cameron B.
Customer did not leave a comment.Walter K.
Maybe a delivery serviceRandy G.
They really went above and beyond to help me out. Their customer service is absolutely TOP NOTCH! Your call centers could take a note from this location. FAR better service here than I dealt with on the phone when you had to change my guaranteed reservation.Nick W.
Customer did not leave a comment.Eric W.
Super Nice Family and Employees.NIALS L.
Customer did not leave a comment.Jasen W.
Customer did not leave a comment.KEVIN W.
Picked up a auto transport from them because uhaul would not bring the unit to my local dealer. The 2 hour trip there was costly to me beyond the 80 mile trip. The auto transport had 3 bad tires which I took to my local uhaul dealer and they kindly replaced. Thankfully I have a great local uhaul guy. After complaining to uhaul, they refunded me for the transporter. I would recommend staying with an authorized uhaul dealer if at all possible.Rodney S.
Your national hot line sucked they did not get my res correct and at turn in they could not find my info or anything , I would suggest cleaning that up because most people only do one move this major in their lifetime and stress is high . Better management of your customers stress is a must . I would recommend the pick and drop off sites but not your national help line ...Stanley F.
Nothing negative to say... all good!keith R.
Customer did not leave a comment.BreAnna S.
I feel you go out of your way to accommodate customers that's why I go to youROBERT LEE M.
Customer did not leave a comment.Jeffery K.
Customer did not leave a comment.John Jay M.
Super helpful and friendly staff!KAREN LYNNE D.
Excellent customer service, friendly, professional and knowledgeable. Would definitely use again!john D.
The U-Haul told fine. We unloaded it it had been leaking the whole way to go through a lot of rain I guess. It's very difficult to find this location.Sandra K.
Customer did not leave a comment.CHIMENE R.
Customer did not leave a comment.LAURA C W.
Customer did not leave a comment.MARILYN W.
I wouldn't change a thing!Jon E.
Customer did not leave a comment.MARILYN W.
Excellent locationstephen A.
Good service. Rental process went smoothly.Charles B.
Excellent customer serviceandre S.
Customer did not leave a comment.Lukas H.
Customer did not leave a comment.Robert P.
So friendly and helpful. Thanks for all you do.darlene A.
Customer did not leave a comment.Arianna S.
Customer did not leave a comment.Pat G.
The only problem I had was the trailer breaks lock up on meDENNY EDWARD A.
I would say that mistakes do happen, but the gentleman that hooked up the transport to my truck, mistakenly thought that the hitch had locked up on the ball, but when I was instructed to drive the car being transported up the ramp, the transport popped up and put a dent on my rear hatch door. Mistakes happen. I can't give an excellent review, but I did have a good interaction up until that point.MITCHELL D.
Awesome renting from you we needed more time and you accommodated us we appreciate you and will definitely rent again from you 🤗JOHN S.
No improvement needed. Excellent customer service at this location! OkaySHAWN WESELY S.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.ANTHONY GENE R.
Customer did not leave a comment.Terry J.
Stanton hardware did above and beyond!! Great servicedeborah J.
Your app kept disconnecting. Not cooperating. Charged my credit card when picked up. App crashes in process doesn't give me a receipt. Then charged after return. Two charges on my card. Need the first charge removed.Julie D.
Customer did not leave a comment.Doug H.
Excellent service, very fast and friendly. Good rates tooERIC WAYNE F.
Customer did not leave a comment.MICHAEL SHAWN M.
Customer did not leave a comment.GEOFFREY FREDERI B.
Customer did not leave a comment.AMBER SUE L.
Customer did not leave a comment.CRYSTAL GAIL E.
Friendly, helpful staff. Went above and beyond to accommodate our needs.RACHEL ALLEN N.
Customer did not leave a comment.KRISTINE MARIE M.
Customer did not leave a comment.Nancy L.
Customer did not leave a comment.KEVIN J.
The rental location was very goodRandal J.
Customer did not leave a comment.JEFFREY JOSEPH C.
Customer did not leave a comment.DAVE FISHER D.
Customer did not leave a comment.RONNY SCOTT F.
Customer did not leave a comment.DOUGLAS DEAN B.
Customer did not leave a comment.TOM S.
Clean and maintain the trailer.LUCAS LOWAIN W.
The service was great!! Kevin is outstanding!!RONALD EDWARD K.
The staff were very knowledgeable and friendly. They answered all my questions and were very accommodating. They went above and beyond my expectations. Awesome experienceJULIE ANN H.
Great Service!!!Richard W.
Customer did not leave a comment.RYAN MICHAEL R.
Customer did not leave a comment.Lynn-Ann K.
Customer did not leave a comment.Sean G.
Customer did not leave a comment.IAN PAUL C.
Customer did not leave a comment.Phillip K.
Customer did not leave a comment.RICHARD LEE C.
Customer did not leave a comment.CHRISTOPHERJOHN B.
Help the customer with the problems they're having with the uhaul truckRobert E.
Absolutely Awesome customer service!!RITA FAY H.
Customer did not leave a comment.CARLA M.
Customer did not leave a comment.Mark R.
Nothing. Great staff and great experienceJAMES G.
Customer did not leave a comment.Wendy C.
Nothing the whole experience was great.LESLIE JEAN P.
Customer did not leave a comment.RICHARD C.
They kept answering the phone when waiting on me.TIMOTHY SCOT V.
the agent recognized the fuel issue but, and I understand, couldn't do much to correct it. he was very nice and I would recommend them with out hesitation. this goes for both locations.JOHN ADAM F.
Customer did not leave a comment.KELLY JO T.
Customer did not leave a comment.PETER LAWRENCE C.
Customer did not leave a comment.TERRY RALPH R.
Great inventory and pleasant staffDavid E.
I was impressed with the car trailer I rented through this place, reasonable price, Nice guys! Thank you.SCOTT RICHARD-PR D.
Customer did not leave a comment.KEITH HOWARD B.
Customer did not leave a comment.BRITTANY LORRAIN D.
Customer did not leave a comment.SHELLY LYNN M.
Customer did not leave a comment.JESSICA JEAN T.
Customer did not leave a comment.KEVIN JAMES B.
Truck was cleaned off and running when I arrivedBRANDON LARRY B.
Customer did not leave a comment.Joshua S.
Customer did not leave a comment.FRANK EDWARD G.
Trailer tires were low on air Lug nuts were loose on the drivers side rear tire Once we left for our trip we lost all running lightsJoshua A.
It says 19.95 plus fees and I got charged over a 130.00. Pretty ridiculous . Never doing that again!!!!!Zachary B.
Customer did not leave a comment.RANDY MICHAEL K.
Customer did not leave a comment.JAMES D.