The people at Stanton Hardware were excellent to deal with. The process was explained and he went over the workings of the trailer. Everyone was polite, efficient and respectful. Could not of asked for a better explanation.
Debra C
Customer Reviews for Stanton Hardware Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stanton Hardware goes above and beyond normal service. Trailer was out and ready to by time I got it. Very friendly and helpful. This team is excellent and I highly recommend using this location!
Tim RAlways great experience renting from Stanton Hardware
L LTbe inside of the windshield was in major need of cleaning. It created a terrible glare from headlights while driving at night.
jerry cThe lady was real nice and very helpful and the guy was to they help out a lot and quickly about getting my equipment and on the road
Manuel GTires on left side were out of balance which caused it to not pull smoothly.
ED IExtremely helpful, knowledgeable and courteous
Duane PEverything went perfect.
Larry BBest place I’ve went through for u-haul and everything hardware related!
JACOB MThank you!
ROBERT JI though in my situation you helped out with my every need. I will be a returning customer
ROBERT PGreat customer service!
KRISTINA EExcellent customer service! The trailer was ready and waiting for me when the store opened. All the staff was friendly and helpful. Highly recommended!
Lawrence HFriendly and helpful staff. This location will be my choice next time
THOM JThe people here go out of their way to make sure that your needs our met. The process was a great one because they supplied a great clean and good running truck along with over the top customer service
Ravan AStanton Hardware staff were friendly and very professional. They had me hooked up and on my way in short order.
STEVEN RLess per mile than 1.19$ would be nice
ASHLEY BThey were so kind and efficient. They tried to find me the best price.
LAURA WOnly have 2 complaints. 1 being the harness for electrical hookup was broken so i only had lights in the upper right corner. Also 2 the weight of the trailer to unhook it was rediculous. No way if a women rented this would they be able to unhook it after hours alone nits wayyyyy to heavy to not have a tounge lift. Other then that it was great.
ERIC MStaff is very friendly and helpful
TERRANCE AGreat service, friendly staff, highly recommended
KEVIN REveryone at Stanton Hardware was super. Went out of their way to give superior customer service.
PATRICK MAlways great!! People very friendly and helpful. Would strongly recommend these folks to everyone. Thanks
L LThe lift gate got stuck opening and closing on this unit. Took a lot of effort to open and close. Needs service.
COSTANTINO RThe staff at this location was extremely knowledgeable, friendly and I love that it was a family owned business. They made you feel comfortable and secure in pick up and drop off. Highly recommend!
MONIQUE ACustomer service was outstanding! I would pick this location everytime over any others in the area.
SHANE DThe folks at this location went above and beyond the regular commitment of a U-haul dealer. Great service and Great people!!!!! Five star!!!
Chris WRenting from Stanton Hardware was the best, I'll be returning as they were quick and pleasant!
JOHN HThe staff was friendly and helpful. I was assisted to hook up the trailer so I felt safer using it.
DEBRA HStanton Hardware U-Haul location is the BEST!!
JAMES CAll good but got charged extra for coverage I rejected when picking up after keeping it an extra day they just snuck it in
Justin BI have rented and returned various rentals to this location and have had nothing but the best customer service. We had issues several months ago with the origination point on a one-way rental out of Indiana that we returned to this Michigan location and they stayed on it for several days until it was resolved. It's why we keep going back to this location for our rental needs.
DARIEN TFast and easy return great staff
TAMMY KMuch better location
RYAN WThey Went above and beyond and would recommend them to anyone
CHRISTOPHER SI have one complaint and that is I first had a reservation in Mt Pleasant, Mi and when I arrived to pick up cargo van it was no where in site and the previous holder did not return it. How was I suppose to know without being contacted? Then had to drive 30 mins out of my way to pick up in Stanton with very nice staff I will say but that is just ridiculous that there was no email or anything sent to me before pick up!
CHRISTINE LEasy rental both ways. Thank you
KEN M