Customer Reviews for Star Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Star Mini Storage

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Levi lee L. on

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Clean the truck The truck had 1/16 tank of gas The truck had no radio antenna

Wayne S. on

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Customer did not leave a comment.

Jesika M. on

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THIS WAS THE WORST DROP OFF EVER!!! There were no instructions on how to drop off the uhaul and no one was available to help. We were stuck there for over an hour trying to figure out how to leave the uhaul and keys. Absolutely horrible.

Steven O. on

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Waited one hour for the clerk to leave her house. Which was on the property. I'm professional, Unacceptable service.. we will never come back here again.

Lisa L. on

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The lady that helped us was completely clueless. After 30 min she finally just let us take the trailer and said she would just email the paperwork.

STEPHEN K. on

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The person I dealt with didn't want to be bothered with my tailer return. He wouldn't close the contract, and I had to make calls to protect myself.

frances F. on

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Customer did not leave a comment.

nancy S. on

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Kim was wonderful! We rented a 5X8 trailer after filling the truck we had rented. One of the turn signals on the trailer wouldn't work. Through trial and error she discovered there was a problem with the connection on our vehicle. We were able to fix the problem and were on our way.

George B. on

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The location was closed when I got there, barely any room to park the truck. I was charged another $6.00, don't know why. The called me to see if I had returned the truck because another family needed it, but never answered the phone when I called back.

TRACY E. on

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Started in a 5x10 then needed a bigger unit. Kim not only made it easy she also got me some help so I didn't have to move the heavy stuff by myself. I will definitely recommend this place! Thx Kim!! ❤

Javier S. on

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Service online excelent.

Jeremy E. on

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Nothing just keep Kim the manager and everyone should be happy happy happy

Timothy R. on

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My experience here restored my faith in UHaul.

CHEYANA L. on

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Customer did not leave a comment.

DAVID C. on

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Manager on site was very helpful. Great location. I would highly recommend.

Wendy N. on

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Every time I called the rudest representative would answer the phone. The same person Kim told me they would be open at 9am. I show up at 9 and no one was there. I waited around 15 mins and nothing. I had to call multiple times after being told that I would be getting a call back from them (same person Kim). I'll also never go to this location ever again.

Hinrich E. on

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Dingy, smokey in office, staff seemed confused

Amy S. on

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Customer did not leave a comment.

Art C. on

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See the notes attached to my contract

ronda H. on

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Aaron H. on

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I dropped off one piece of equipment and the guy was less than helpful. It was a tight space and he couldn’t tell me where he wanted it. He wasn’t going to check me in until I mentioned it. Then he had to call the manager to figure out how to do it.