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Hector M
Customer Reviews for Star Pro Smog
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. The manager/owner of the smog place was awesome. Great communication he was the system. Our reservation was there. We had no questions. It was a very smooth process. The Uhaul representative, Christian, was totally amazing. We had a small issue with a secondary driver who had a past due amount on a previous rental. We were able to contact Uhaul quickly and resolve the situation with a quick payment over the phone. We were concerned about booking a truck that might have been too small (15 feet) but Christian opened the back and we looked inside and talked about how things would fit. He was absolutely right we fit all of our stuff in the trailer and we’re able to load up and drive off to our new location, all in one day ,
Michael KHave your people walk the vehicle with the customer BEFORE handing the keys to them
Martin wVery helpful and very respectful
David RNo one wanted to help me so had to do self checkout
JACOB G