Customer Reviews for Star Spangled Sales
(U-Haul Neighborhood Dealer)

2,183 reviews

11020 Front St Unit A   Mokena, IL 60448
(E of Wolf Rd)

(708) 478-6182

Office Hours

  • Mon-Fri: 8:30 am–3 pm
  • Sat: 8 am–11 am
  • Sun: 7:30 am–10:30 am

Services at this Location:

Contact Us

(708) 478-6182

11020 Front St Unit A
Mokena, IL 60448
(E of Wolf Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–3 pm
  • Sat: 8 am–11 am
  • Sun: 7:30 am–10:30 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service. Nice people

JAMES K 
Rating:
5.0

I rent trucks from Star Bangle Sales fairly often. They have always been a friendly group to work with and the trucks have always been been clean and ready to go. It's my pleasure. Thanks

MARK E 
Rating:
5.0

Great location and great staff

JAMES R 
Rating:
5.0

Always friendly & accommodating. I’ve rented from them appx 20-25 times over past 2yrs, and highly recommend using them!!

Wayne T 
Rating:
5.0

It was very good ...they were very nice and friendly and helped us so much thank you

TRAVIS D 
Rating:
5.0

Customer did not leave a comment.

GREGORY R 
Rating:
5.0

Kind, decent and respectful ladies!

GARY G 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Great service!!!

JAMES K 
Rating:
5.0

Customer did not leave a comment.

JAIME A 
Rating:
5.0

Mot a thinhg. Fast, friendly and courteous!

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

Andres L 
Rating:
5.0

Nothing i always rent from them many of times nice people to do buisness with.

GREGORY F 
Rating:
5.0

Great customer service.

JAMES K 
Rating:
5.0

Great customer service. If they don’t have it they will get it!!

RAYMOND C 
Rating:
5.0

Outstanding customer service as always!

DEBR N 
Rating:
5.0

Customer did not leave a comment.

LAWRENE H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Rented small trailer twice in the last 6 months and the ladies there are very helpful. She even hooked up the trailer for me. Highly recommended.

don h 
Rating:
5.0

Customer did not leave a comment.

EDWIN L 
Rating:
5.0

Customer did not leave a comment.

BLAKE K 
Rating:
5.0

Customer did not leave a comment.

Ronald R 
Rating:
5.0

Excellent location. Great service!!

JAMES K 
Rating:
5.0

Customer did not leave a comment.

DANIEL M 
Rating:
5.0

Great customer service!

KRISTIAN C 
Rating:
5.0

Customer did not leave a comment.

TERRILYN H 
Rating:
5.0

Customer did not leave a comment.

ROCCO L 
Rating:
3.0

This is geared more toward uhau as a company than the specific location. Original reservation was for another location and I was moved to this location because of availability. If equipment wasn't available at original the reservation should not have been allowed to be made. I scheduled pick up during the original locations buisness hours so as to be able to have a proceed with check in at pick up as I do not like to rely on an app for something like this. I was notified of the change in location by phone call but not made aware that the new location would be closed at pick up time and thus had to use the app to get the truck. Had problems with app as it seemed to keep glitching during the process. Made my whole rental process much more stressful than it needed to be.

William M 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
5.0

Star Spangled Sales is the best , I always rent from them!

TERENCE B 
Rating:
5.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

Excellent customer service

RICHARD S 
Rating:
5.0

Customer did not leave a comment.

CATHERINE A 
Rating:
5.0

We love the folks at star spangled in Mokena. Always friendly and helpful!

TERESA G 
Rating:
5.0

The only issue was the app, which has never to do with the Uhaul truck and location. But had issues with loading photos and app kept crashing. I don’t think I was able to upload all my photos in the app.

JOHN A 
Rating:
5.0

Customer did not leave a comment.

VINENT C 
Rating:
5.0

Friendly and I was in and out within minutes

AZIR D 
Rating:
1.0

Customer did not leave a comment.

WHITNEY M 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA F 
Rating:
5.0

Everything was ready as told. We were able to get our trailer and hooked up in 15 minutes.

JEFFREY L 
Rating:
5.0

Customer did not leave a comment.

DAVID K 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

They were great and the unit was excellent.

Ken S 
Rating:
5.0

Great staff. - Barb is fantastic!

david m 
Rating:
5.0

Customer did not leave a comment.

Susan S 
Rating:
5.0

Customer did not leave a comment.

DARREN R 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
5.0

Everything was great except one thing, the hinge on the ramp was rusty and it would take two people to pull the ramp level and me to stand on the ramp to get it to the ground. Also, the two pins to hold up the ramp wouldn't line up to install both pins. Other than that everything was great. I didn't use the ramp.

Lawrence H 
Rating:
5.0

Customer did not leave a comment.

Stephanie H 
Rating:
5.0

Great U-Haul location to rent from. People are very nice and friendly. The equipment is always clean.

DORIS R 
Rating:
5.0

Customer did not leave a comment.

ROSS C 
Rating:
4.0

The van was extremely clean and well kept. Plus got very good gas mileage.

RYAN O 
Rating:
5.0

Customer did not leave a comment.

Scott C 
Rating:
5.0

A++++++

STEPHEN W 
Rating:
5.0

They went above and beyond to help. Rented from them a couple of times and great people to do business with

Brent M 
Rating:
5.0

Customer did not leave a comment.

Joseph H 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Ed D 
Rating:
5.0

Just keep up the good work and service your already doing

Wayne M 
Rating:
5.0

This U-Haul place is amazing. Ted’s installation over in New Lenox is terrible.

mark s 
Rating:
4.0

I've used Star Spangled a few times now and it's nice and convenience for us to go there. The people are helpful and very friendly. They even stayed open 15 mins. longer waiting for us to get there to purchase mattress bags for moving. Thank you for your help!

MARY H 
Rating:
5.0

Customer did not leave a comment.

Conrad B 
Rating:
5.0

Customer did not leave a comment.

Tim C 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
3.0

Customer did not leave a comment.

Dean Y 
Rating:
5.0

Nothing

Apolinar G 
Rating:
4.0

Parking the U-Haul upon drop off was confusing and there was no direction as to where to park. However, once parked, the drop off was quick and easy and the area was safe and secure and easily accessible.

Alexander S 
Rating:
5.0

The lady that took care of us was so personable and helpful. I would definitely go back to this location again!

DAWN F 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F 
Rating:
5.0

Customer did not leave a comment.

david m 
Rating:
5.0

Customer did not leave a comment.

DORIS R 
Rating:
5.0

Helpful and friendly staff. Quick pickup and drop off service.

Josh B 
Rating:
5.0

Customer did not leave a comment.

marty c 
Rating:
3.0

Inside of facility was a mess, staff acted as if they were unhappy to be there

DAVID H 
Rating:
5.0

Customer did not leave a comment.

Naim A 
Rating:
5.0

The overall experience was easy and excellent!

Mike F 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

The people are great at this location

david m 
Rating:
5.0

Customer did not leave a comment.

LaTanya P 
Rating:
4.0

Customer did not leave a comment.

RENEE H 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
5.0

Rented from many times. Always a great experience. This time had a tire issue. Handled very well.

James M 
Rating:
5.0

Customer did not leave a comment.

fares j 
Rating:
5.0

Customer did not leave a comment.

Rick R 
Rating:
5.0

Customer did not leave a comment.

Anette E 
Rating:
5.0

Customer did not leave a comment.

david k 
Rating:
5.0

Customer did not leave a comment.

Charles P 
Rating:
5.0

Nothing.

Joe H 
Rating:
4.0

The paperwork that was given to me by them did not match the actual truck that I was driving. The fuel gauge shown on the paperwork was for another truck. This was misleading and confusing when it became time to return the truck with fuel. Subsequently I was charged a high rate for fuel due to their error. I left my key fob in their truck in accident and they told me it was not in there. Thankfully I went back and checked the correct truck myself and I found my key.

Tela M 
Rating:
5.0

No improvements needed. I had a great experience for a first-timer. Thank you.

Ed H 
Rating:
5.0

Customer did not leave a comment.

MARK A 
Rating:
5.0

Customer did not leave a comment.

Patrick H 
Rating:
5.0

Barb was fantastic She went above and beyond to help.

Thomas D 
Rating:
5.0

Customer did not leave a comment.

Peter C 
Rating:
5.0

Customer did not leave a comment.

Joseph G 
Rating:
5.0

Customer did not leave a comment.

JAMES Y 
Rating:
5.0

We had to extend the renatl 3 times and the people at the local U-Haul office were very accomodating and always understood. I used this as a storage container while my garage floor was being finished, U-Haul should advertise this ability because most people just go get a POD and thats a more expensive option. Thanks very much. Pete Stanish

PETER S 
Rating:
4.0

Customer did not leave a comment.

Corey B 
Rating:
4.0

Nice easy pickup and drop off

Kevin B 
No reviews have been submitted for this location.

Additional Services at this Location

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