Customer did not leave a comment.Zante M.
Customer Reviews for Stateview Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck had a non functioning radio but was clean and the staff was very helpful.Tammy S.
Customer did not leave a comment.JAMES B.
Took the truck back after filling it back up with gas and I was still charged $6 and some change for 2 gallons of gasâ€¦ I just spent nearly $600 to rent the truck and moved over 7 hours away only to be charged extra for 2 gallons of gas. Petty U-haul, very petty!!!Adam B.
With there being no one on site the checkin process took longer than I would have expected. The instructions to locate the key were very unclear, just stated bottom. Which meant that the key was in a lock box on a convenience store wall adjacent to the property. We would have been searching the bottom of the truck had someone not driven by. The self checkin process was the biggest issue, from marking the gas to having to take additional pics of unmarked damage. And the radio on the truck didn't work, making for a long boring driveTyler D.
1.) Customer service 2.) Get new locked on equipment (lock was stuck on the back door to the truck) 3.) Have truck checked out and serviced routinely for cleanliness as well as maintenance.Virgil S.
The owner of the establishment was great. Our truck had mechanical issues. He was very accommodating and helped us get a different truck rented.Harry P.