Customer Reviews for StaxUP Storage of Menifee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StaxUP Storage of Menifee

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GEORGE M.
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We have been using this place for 20 years.

CARLOS D.
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Keep up the great customer service 👍

MICHAEL M.
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Customer did not leave a comment.

DEMOND S.
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This is the second time I have rented from this location with some sort of issue. With the same person there. 1. Made a reservation and was told they didn't have the equipment because something was wrong with the one they had on the yard. But rented to me anyway. Said he didn't k am why uhaul reserved this when it was not ready. 2. Made a reservation and for the the location with a sign saying they stepped away for a moment and will not be back until 1:35pm. Reservation was for 12:45. Had a number to call uhaul. Called it and rep couldn't do anything. Local rep ( same guy) said I take my luck break at 12:30-1:30. Sign did not say they or the online reservation system. I was over an hour late getting to my scheduled appointment because of this. The guy there is always blaming uhaul for everything to not take responsibility

GARY B.
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Customer did not leave a comment.

JULIE A.
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Need cleaner units, but customer service is great!

DAN R.
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Nothing more. Your staffs were very helpful esp the guy that help me do all the advance technology using this smart phone to do all the work. Excellent. He is so helpful and polite

Marie C.
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Customer did not leave a comment.

KEVIN L.
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Customer did not leave a comment.

KAREN L.
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Customer did not leave a comment.

CLAUDIA B.
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Customer did not leave a comment.

MARK C.
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Customer did not leave a comment.

LISA S.
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The check engine light came on and one of the headlights would go on and off. I do love the convenience of the location.

ANDY B.
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I was a little disappointed due the fact was supposed to pickup the truck locally but last minutes changed the location (inconveniences ) But customer service was great as usual, yes will be back and recommend Uhall Thx

IVY H.
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Keep up the good work. I feel this location is doing a excellent job in our community. Outstanding customer service both time I have rented at this location.

PHILIP M.
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There was some confusion about how my credit card was charged for more than what was on my receipt. Even though it was remedied after my return, it did cause me some anxiety about using Uhaul for a truck rental in the future. Also. Why is it soon expensive now to rent a truck, I'll not be doing this again. It's not worth the inconvenience. Really felt price gouged

GLENN B.
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Customer did not leave a comment.

CHRISTINA G.
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N/A

ELVA C.
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Great service, I was in and out in 10 minutes. Returning was the same, I highly recommend!!

Michael M.
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Customer did not leave a comment.

Jeffery S.
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Friendly and professional

Mary C.
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Added fees? mean we won't ever use UHaul again or recommend them.

JILL A.
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Customer did not leave a comment.

Travis J.
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Customer did not leave a comment.

SANDRA H.
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Customer did not leave a comment.

ROBERT C.
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Rusty tire tie down rachets

rachel R.
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Customer did not leave a comment.

Shannon C.
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Customer did not leave a comment.

Trasia A.
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The cab and the cargo area was very dirty and smelly. I had to clean the cab before I could use it.

JULIO P.
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The experience was great

Monica G.
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The vehicles need to be checked better I got a vehicle that broke down on me and cause me to pay for a service I couldn't use because we were afraid to load not knowing if it could be fixed. Being charged the full rate for something I couldn't use is just not right!

ERIC R.
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Gary was fantastic. Friendly, efficient, and helpful. Every part of the process, from reservation to return check-in, was smooth and easy.

KENNETH H.
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Customer did not leave a comment.

ANGELENA H.
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Customer did not leave a comment.

RONALD C.
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excellent service

Angie Y.
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Customer did not leave a comment.

LANCE M.
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Customer did not leave a comment.

JAMES W.
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Customer did not leave a comment.

THOMAS S.
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Customer did not leave a comment.

BLAINE T.
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Rented a cargo van. The person before me must have spilled a soda in the cargo area. Needed to cover the floor mat with plastic due to it being very sticky.

CHRIS B.
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Customer did not leave a comment.

Guilberto P.
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Customer did not leave a comment.

Thomas S.
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Customer did not leave a comment.

Stephanie D.
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The site itself seemed secure and clean. We did after hours drop off. There is no good place to leave a 26ft truck. We ended up leaving it in the main parking lot. I will say the online check-in process was super simple and pretty quick.

Christopher S.
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This location was no help they just said I had to call the corporate number.

Jennifer V.
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I dropped off after hours but the drop off system was very user friendly.

Kenya H.
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Very professional help make my move very smooth and easy

CESAR A.
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Very friendly.. quick and efficient

CHRISTOPHER W.
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Customer did not leave a comment.

LAUREN P.
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Customer did not leave a comment.

Ada R.
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They received me with no problem and were very courteous and helpful.

Yolanda B.
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Customer did not leave a comment.

ARLENE C.
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Customer did not leave a comment.

MARK J.
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Customer did not leave a comment.

GLENN W.
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Customer did not leave a comment.

CHRISTOPHER W.
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Tell your employees take off their dumbass trump shit

BRANDON H.
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Ensure reserved equipment is available.

CANDACE E.
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Great Staff and a very easy rental process!!

Steven R.
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Customer did not leave a comment.

Jacqueline W.
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Customer did not leave a comment.

Nikki V.
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Clifford G.
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Easy Peazy, Lemon Squeezy

TYONJA T.
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Return service was horrible. They rented me a truck that smelled so bad like urine. When I returned it I was waiting for the office to open an employee came out and asked what did I need after I told him he stated "it's been smelling for months we don't charge for cleaning " With COVID-19 every truck should be cleaned.

Joselyn B.
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Fast and courteous. I was allowed to leave my private pickup in the gated area for when I returned the U-Haul truck. Saved a Trip saved having my wife coming with me.

DEBORAH P.
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I recommend this location because I have received nothing but kindness from Staxup Storage. Jennifer is the Best!

Marshall W.
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Customer did not leave a comment.

JAGDISHBHAI P.
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Good

LORIE M.
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nothing, office was clean and bright, service was excellent quick and easy

Layman M.
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Customer did not leave a comment.

Francisco C.
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Customer did not leave a comment.

SHAWN C.
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This is our favorite place!! Always clean always perfect!!! Always kind!!

Randal S.
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Was in and out in less than 5 minutes!

CRAIG M.
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Established times should be kept. Closing time is listed at 5:00 but I was told it would be 4:30 and then I went to turn in our truck and the office had closed at 4:00.

PEDRO D.
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Customer did not leave a comment.

Mark J.
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Your app couldn't locate my position via GPS, but I dropped the keys into the after hours box and it all worked great.

paul L.
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Customer did not leave a comment.

DAVID H.
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They sent me out knowing both headlights were broken. Key had problem in the ignition. Truck was filthy outside.

STEVEN K.
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No improvements needed

DAVID D.
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There was a issue with the key. It was hard to turn the key so there were a couple of times where I didn't think I would be able to start the truck. When I returned the truck and reported the issue I found out that the employee knew about the problem but didn't tell me. Knowing would have been a big help and would have helped relieve some stress.

Phillip C.
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N/A

ALFREDO H.
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The truck was in bad condition the headlights were broken and the United had several scratches and dirty inside

jeremy T.
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Customer did not leave a comment.

SYLVIA M.
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I ended up with a brand new truck and the staff was absolutely fantastic

Jeffrey L.
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Customer did not leave a comment.

Billee J.
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The back of the truck was NOT clean when I picked it up. I had to sweep it out myself before I could use it.

AURELIANO J.
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Customer did not leave a comment.

RANDALL C.
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Friendly, fast service. Great attention to details and enjoyable dealings with staff.

linda S.
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Customer did not leave a comment.

KIRSTINA S.
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Customer did not leave a comment.

Demetrick M.
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No improvements needed; friendly staff. Excellent service.

JERRY F.
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Customer did not leave a comment.

Jeffrey I.
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Treat them like I was treated. My experience was very positive.

MICHAEL B.
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Customer did not leave a comment.

CAL C.
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Customer did not leave a comment.

PAUL ABRAHAM B.
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Customer did not leave a comment.

Jennifer A.
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Customer did not leave a comment.

WENDELL H.
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Very personable and polite

RAYMOND M.
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Perfect five stars.

CYNTHIA C.
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We were able to secure a truck for a good price with little notice. Check in and out was very easy and quick. The owners were very nice and efficient. We will definitely use them again and will refer friends.

ROBERT S.
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Actually call to confirm the location actually has the truck because I dealt with a complete nightmare all the way around! Poor service all the way around

No reviews have been submitted for this location.

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