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STEPHAN H
Customer Reviews for Stereo Video Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This email does not belong to the lady using it. I already sent a message asking the agent that they stop sending, but no response.
KERI RGreat customer experience. Equipment maintained well. No surprises.
DENNIS FAlthough the return was extremely easy it was not close to my home About 45 minutes away and I passed several U-Haul locations
DONALD HDropped off after closing so can’t really answer the questions but couldn’t submit without a yes or no Should have a NA choice
SUZANNE UN/A
CARRIE WService center location was convenient, employees were very knowledgeable and professional.
BARRY SPerfect 👌
MARIANO FVery friendly people
RUSSELL FAlways a pleasure dealing with this company!!!
RICHARD FThis my my moving experience such a breeze, the lady ladies explained everything I needed to know about the truck I was very grateful for they’re support.
ASHLEY SThey sold us the best insurance. We had a lockout and it wasn't covered. $200. We will not be recommendimg UHaul to friends and family. We will never rent from UHaul again.
ROBERT JBoth pickup and drop off personnel were good folks to work with. Thank you for allowing me to use your car dolly
FREDERICK WFriendly staff and easy reservation process.
DENNIS MGreat product availability, the staff was exceptional. Every worry and need was met. I told everyone about them
DOUGLAS NNothing at all
TANYA DVery friendly and professional.
Cheryl CGood personality keep smiling
NATHANIEL CKeep up the good work.
DIANE SNothing
NEIL PEverything ok
NATHANIEL CAlways great customer service 👍
LATOYA SService was fast and friendly. I was checked in and on my was in less than 15 minutes.
STEVEN FNothing. Friendly staff. Vehicle was clean abs ready for loading. It would be nice if all vehicles had cruise control. Driving 700+ miles without it was very tiring.
TIMOTHY SEverything was good and in order very good service nice and friendly helpful.
NATHANIEL CWe actually used our U haul 4x8 to haul out hunting gear to Canada and back, It was just what we needed. Thnx, U-haul!
DESIREE FNo changes
DELANO KEverything was great.
VANESSA RThis location is the best!
jrealyn sI have rented a large number of Uhaul trailers over the years with good results. This rental is however an exception. Less that ten miles from the rental site a truck pulls up beside me and tells me I have a trailer flat. I pull into a gas station and fill the tire with air. I also find a second tire very low on air (four tires on trailer). The two remaining tires that have air are in extremely bad shape. Before returning the trailer the next day I have to make three more stops to add air. NOT GOOD.
ROBERT FToast time we reserved a 10ft “guaranteed” had to go a town over to get a 30 ft beast. This time the truck was ragged out, the passenger door would hardly open, and would t close tightly, every warning light on the dash was on, the truck pulled to the right badly. We couldn’t complete our move in time because we had to drive slow, we will not rent another from this location.
Joshua HNo improvement needed.
AGNUS MVery nice people to deal with
EARL GNothing
RICHARD BNothing. Everything was awesome.
ERIC ENothing, everything was fine
EARL GVehicle had check engine light and notice of service needed. Felt unsafe.
DARRELL PGreat customer service!
Angela FN/A
Jennings NNo need to improve anything.
Eric EGreat customer service. Everything was ready when they said. Excellent experience!
CHRISTOPHER KVery good experience
Earl GNothing this place is outstanding great people
Steve CJust keep these gracious gentlemen as employees!!
JoAnn BPick up location was great but some of the pads that I paid to rent was wet and smelled really bad and I could not use them.
Andy CGreat staff, helpful and friendly.
Scott LAll great…easy process
MARSHALL SAll Great
MARSHALL SAwesome, friendly and professional service!
TAMIKIA SThese guys rock !
JULIAN CKeep doing what you're doing y'all are doing a fine job everything was good
gregory gThe uhaul was old It did not run correctly Had a bad misfire
DAVID AGreat experience ...
nicholas RGreat service .. highly recommend
nicholas R