Customer Reviews for Steves Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Steves Self Storage

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Rickey A. on

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There was no one there to turn the truck into, location was supposed to be open till 7pm. Left truck parked. No instructions on where to leave the keys. Called and left voicemail. Got call next morning saying if I didn't bring the keys right then and there they would charge me another day for the uhual. I'll NEVER use uhaul again. I tried calling customer service and asked to speak with a manager and I got hung up on. But y'all sure did charge my credit card over $380....

Daniel P. on

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DENNIS E. on

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DENNIS E. on

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I rented a tow dolly. One of the ratchets was rusty and would not work properly. Further, the strap on that ratchet was frayed and nearly impossible to thread through the ratchet mechanism. Since there was only one available in the town of Bedford, I took it.

Jordan V. on

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Trailers need stands to hook up to vehicles.

Julia B. on

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Phyllis W. on

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BENJAMIN W. on

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I was charged for 713 miles even though my destination was only 613 miles

STEVEN S. on

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DAVID S. on

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CHARLES P. on

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