We were provided with an unsafe uhaul whose breaks and steering wheel went out on the highway in rural Kentucky. The breaks stopped working while driving on the highway, and the steering wheel locked up. After messaging with uhaul about 2 gay men feeling uncomfortable about safety, as we were broken down in a gas station with swastika's carved into the walls, no action was taken and we had to work with local law enforcement to ensure our safety. I've requested a full refund for uhaul nearly killing us with providing us with an unsafe vehicle without a proper functioning power steering pump that would have been avoided if there was a proper inspection, and then uhaul leaving us stranded for hours without resolution.Daniel B.
Steves Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Bedford, KY 40006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Impeccable location!!! Very nice, clean and organized! Owner ask several questions and was extremely informative!Charles B.
Awesome serviceWilliam S.
this location did not provide us a code, we had to contact customer serviceTrenton H.
Dropped off after hoursEarl W.