Customer Reviews for Stewart Williams
(U-Haul Neighborhood Dealer)

376 reviews

801 Memorial Blvd   Springfield, TN 37172

(615) 667-3013

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(615) 667-3013

801 Memorial Blvd
Springfield, TN 37172

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Best U-Haul place I've ever been, they worked with me when situation was really bad glad they were friendly and understanding

Crystal R. 
Rating:
4.0

Drop off location was easy to find. Because the location was closed, I did the drop off via my phone. It worked great for me.

Patricia S. 
Rating:
5.0

Great experience! Everyone was kind and efficient! I will rent from them again…

BRADFORD M. 
Rating:
4.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

I did self checkout and didn't see any worker. It was a smooth process

Nicholas R. 
Rating:
5.0

The location was great, but the dolly I reserved was not included with my rental.

Tori H. 
Rating:
4.0

Customer did not leave a comment.

Thomas R. 
Rating:
3.0

Customer did not leave a comment.

Emilee N. 
Rating:
5.0

My initial reservation was changed on a Sunday, giving me little time to do anything, as the changed messed up my plans. It was done with no explanation. I went to this location and was able to get my plans back on track.

SCARLETTE B. 
Rating:
3.0

Twice in a month now i was not able to get the equipment i reserved, first was the wrong size truck, then no appliance dolly. Will not be using uhaul next time.

william M. 
Rating:
5.0

Customer did not leave a comment.

BRENDA A. 
Rating:
5.0

The owner went out of his way to help me and I really appreciate it

Turner W. 
Rating:
5.0

Josh was very helpful. Suggest a advertising sign out front.

MICHAEL G. 
Rating:
5.0

Very nice

HAROLD W. 
Rating:
5.0

Customer did not leave a comment.

MARY T. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
5.0

Customer did not leave a comment.

GERALD C. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Excellent Professional Service

Harold D. 
Rating:
5.0

Quick and efficient for us! Thank you

Travis C. 
Rating:
5.0

Good people, great service! Usually have what I need. Thanks U-Haul.

CLYDE S. 
Rating:
4.0

The only issue I had was when I returned equipment, the app would not accept any pics.

TOMMY B. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

More $19.95 rentals on site.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

ASAILIO T. 
Rating:
5.0

Everything was smooth as glass They were great people Thank you

STEVEN N. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Jeffery L. 
Rating:
5.0

Customer did not leave a comment.

Lynncoya T. 
Rating:
3.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

WHITNEY E. 
Rating:
4.0

We are very satisfied with the service and equipment.

FRANK G. 
Rating:
5.0

Great people to work with, very friendly, Thank,s for your help.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Bonnie A. 
Rating:
5.0

Customer did not leave a comment.

Carlos B. 
Rating:
4.0

Customer did not leave a comment.

Cheryl E. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

The service was excellent. I don't think there is anything that could be done to improve the experience.

Patti H. 
Rating:
5.0

I had a very good experience! Recommendable customer service. The entire process was very smooth!

TIFFANY G. 
Rating:
4.0

They treated me well, and wrote off the extra mileage that I put on one of the two vans I rented (certainly should have, given the hassles I had on the front end of the rental). I had asked for extra mileage when reserving the units as I was going to make multiple trips between houses.

KAREN R. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE C. 
Rating:
5.0

Excellent counter service lady!

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Carmen P. 
Rating:
5.0

Customer did not leave a comment.

TARA L. 
Rating:
5.0

The employee was right there when I pulled in, very friendly. quickly had vehicle checked in and me on my way.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

jana B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

Kristen C. 
Rating:
5.0

Customer did not leave a comment.

Toni B. 
Rating:
4.0

I requested an appliance dolly that was not in the vehicle.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

SONJA W. 
Rating:
5.0

Everything was excellent, no complaints will definitely use the service again.

WHITNEY E. 
Rating:
5.0

Customer did not leave a comment.

Harvey D. 
Rating:
5.0

No improvement....everyone was great that I spoke with, very helpful and knowledgeable. Appreciate the service!

CARA H. 
Rating:
5.0

Customer did not leave a comment.

Jana B. 
Rating:
5.0

Everything went as planned

Lawrence K. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Lakiesha G. 
Rating:
5.0

Customer did not leave a comment.

JASON D. 
Rating:
5.0

Customer did not leave a comment.

Walter P. 
Rating:
4.0

Customer did not leave a comment.

Mary F. 
Rating:
5.0

Customer did not leave a comment.

LARRY A. 
Rating:
5.0

Everything was good

JACQUELEINE C. 
Rating:
5.0

Customer did not leave a comment.

KENT K. 
Rating:
5.0

Customer did not leave a comment.

Kimberly E. 
Rating:
5.0

Great, fast, friendly service! Highly recommend.

Chad H. 
Rating:
4.0

Customer did not leave a comment.

Earl B. 
Rating:
5.0

Customer did not leave a comment.

Dale B. 
Rating:
5.0

Make sure all trash is out of the back of the truck. I was late getting back to my movers due to boxes left in the back of the truck. Other than that, experience was good.

Cathy R. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
5.0

Customer did not leave a comment.

Valeria E. 
Rating:
5.0

Very friendly and efficient. They took really good care of us.

WILLIAM N. 
Rating:
5.0

Great Customer Service I give this spot 5 stars

Erica N. 
Rating:
5.0

Josh was above and beyond helpful!

Denese R. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
5.0

stewart was friendly and easy to talk with

Randy W. 
Rating:
3.0

Customer did not leave a comment.

Joe A. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
4.0

Customer did not leave a comment.

Ron E. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
5.0

Customer did not leave a comment.

Hailey G. 
Rating:
5.0

Customer did not leave a comment.

Angela N. 
Rating:
5.0

Keep up the great work!!

Jeff A. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
4.0

Customer did not leave a comment.

William D. 
Rating:
4.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

The online process needs much improvements! Check out was Excellent.. check in was not so great.. had the truck local less than 24 hours and returned on holiday, obviously no one was at the location, tried to return online it wouldn't go past the first screen, then lady says I'll just charge you for 4 days, when I stopped her she said ok I'll charge you for 2, I said excuse me I had it less than 24 hours, then said she had been off a couple days and didn't know what day it was, I said 29th, I rented on 27th returned 28th. Gave her the numbers to close out my bill. Told her I had pictures of the the truck I could email as well. Seems before you speak to customers you must know what your job, if not you shouldn't answer the phone.

Carolyn H. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

We have done business with this firm for many years. They always try to help us. The service was great!!!

steve S. 
Rating:
5.0

Great people

Davidjohn G. 
Rating:
5.0

Everyone was very nice and courteous. Couldn't have asked for a better experience. Will definitely go back

Rhonda E. 
No reviews have been submitted for this location.

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