I did not know that for a cargo van (which I reserved) and the pickup trip require a major credit card to use (even though you can change the payment at the end to a debit card). I have only ever used the big box Truck before, which you can use a debit card for no problem. This was crucial information as, thankfully, my sister was with me to provide her major credit card to use the cargo van. Then at the finish I switched it to pay with my business debit card!Brittney L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Springfield, TN 37172
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This was the worst experience I have ever had. I rented a truck specifically from a location less than a mile from my house. The next day I was sent and email that I now had to travel to a location over 10 miles from my house. This may not seem like a big deal to you but this adds money onto your trip. To my surprise later in the day it is moved back to my original pickup location. The next day I get another email saying that the pickup location is now somewhere else. Again this location is much farther from my home. This is a crooked way to run a company. People go to a location to schedule a truck because it is close. No one wants to drive across town to get a truck and then have to travel at .99 cents a mile just to return the truck. And not to mention you have to fill the truck up with gas as you travel back to the location. So there is more money spent by the customer. I understand profit must be made but treating customers this way is not how you maintain return business. The only reason the stars were good is because the person at my pickup location was nice. That is it. It has nothing to do with U-Haul.JAMES K.
Love them there greatPamela C.
Not sure that you can improve. Very well executed.Christopher E.
I noticed rust on the mechanism to hold the strap down on a car dolly was making it hard to release after the car is on tight. Otherwise, the facility and people were very kind and I was successful in moving a vehicle.Billy P.