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KEVIN H
Customer Reviews for Stock Up Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
very friendly and helpful excellent experience
Kristy LOverall, my experience went well. However, I was disappointed in the lack of moving equipment (i.e. furniture dolly, utility dolly, moving pads) I had reserved. The staff were very polite and didn’t charge hidden fees. Would use again, but have a backup plan for moving equipment listed above.
Lesli KStop with the hidden fees,I was over charged
DESMOND BI ordered a furniture Dolly but was given a utility dolly. Since I was moving furniture the Dolly given was not at all helpful. I called to see what they could do and had to leave a message that was never returned. The U-Haul was only rented for 6 hours so I felt I had no choice but to try and get by with the Dolly I was given in light of no return call and it resulted in some items being damaged. I will try U-Haul again but will not use this location since it is more than 24 hours and I’ve still not gotten a return phone call.
Jennifer JQuick and courteous
James B