Customer Reviews for Stoicheffs Auto
(U-Haul Neighborhood Dealer)

4,481 reviews

2131 N Atherton St   State College, PA 16803
(No parking available during the rental period)

(814) 237-0665

Office Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(814) 237-0665

2131 N Atherton St
State College, PA 16803
(No parking available during the rental period)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S 
Rating:
5.0

Customer did not leave a comment.

SHELDON H 
Rating:
1.0

The man I spoke with picking up the truck was super rude and misogynistic. He upcharged me on things I specifically did not want on my order and didn’t give me a choice otherwise. I’m glad I had my boyfriend with me or I would’ve been super uncomfortable. Definitely going to benner pike location next time.

KASEY A 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

CATHERINE T 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE F 
Rating:
5.0

Customer did not leave a comment.

BETSY C 
Rating:
4.0

Again, attendant was very friendly.

JEAN-PIERRE M 
Rating:
1.0

We have used this location consistently and every time, we say we will try someplace else next time. It is the closest to us, thus our continued patronage. The HUGE Trump flags and political statements are hard for us, even as we support our president, but not the country's polarization, we prefer good governance, strong service and a good business model to overt politics that further divides. The service people here are unresponsive. They do not care about the business and have no positive attitude. Getting in and out of the parking lot is difficult. They need to do more to clear out spaces for people to come and go or see if there's a way to get a circular drive around back to allow people egress. We were parked in at one point for a long time waiting for someone else to move. This was a waste of valuable time and no one in the shop seemed to be watching or caring that this was happening. We are summarily unimpressed by this location and will try somewhere else if there is any other option that's not 20 miles away.

ALISON C 
Rating:
5.0

Customer did not leave a comment.

DAVID W 
Rating:
3.0

Customer did not leave a comment.

Scott A 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE B 
Rating:
5.0

Customer did not leave a comment.

ALBERT J 
Rating:
5.0

Customer did not leave a comment.

CONNIE B 
Rating:
5.0

Location was closed Drop off was great

FRANCIS B 
Rating:
5.0

Customer did not leave a comment.

Vadim M 
Rating:
3.0

Drop was quick and easy. Only issue is that there isn’t really a spot to park the truck in the process of dropping off which made it tricky.

DOMINICK M 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
3.0

Customer did not leave a comment.

JOSE M 
Rating:
3.0

Very small parking lot barely any room to pull your car in n turn around.

MELISSA D 
Rating:
5.0

Excellent customer service!

DAVID S 
Rating:
4.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Customer did not leave a comment.

ERIC B 
Rating:
3.0

Customer did not leave a comment.

Keith S 
Rating:
5.0

Quick and efficient service.

SEKHAR B 
Rating:
5.0

I was able in line and was able to get my car hauler in 15 minutes

JOHN E 
Rating:
5.0

Every thing was good👍🏻👍🏻

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

DENNIS R 
Rating:
5.0

Good customer service

DALE R 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS H 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
2.0

This location had entirely too many political flags and other political items throughout the store. I am very surprised UHaul would be associated with such a store.

JODIE M 
Rating:
5.0

Customer did not leave a comment.

ANDREW P 
Rating:
3.0

parking area is very tight

Joseph F 
Rating:
5.0

Customer did not leave a comment.

Matthew S 
Rating:
5.0

Nick is the Best. Accommodating and responsive to questions and concerns.

DENNIS M 
Rating:
5.0

Customer did not leave a comment.

BRIAN C 
Rating:
5.0

Everything and everyone is always good here whenever I rent, I was caught in an ice storm and was 2 hours late and was charged for another days rental, wasn’t to happy about that!! Thanks

CRAIG B 
Rating:
5.0

So quick and easy

KATHERINE T 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

This location is always the best!

Jeremy S 
Rating:
5.0

Customer did not leave a comment.

STEVEN S 
Rating:
3.0

Customer did not leave a comment.

SHAWN L 
Rating:
2.0

Don’t be rude to the customers.

ALIREZA S 
Rating:
5.0

Customer did not leave a comment.

TODD K 
Rating:
5.0

I always have a great experience at this UhAul location! Nick really is accommodating and makes it easy as possible for me to pick up and drop off equipment.

STEPHEN G 
Rating:
3.0

Customer did not leave a comment.

KATHRYN F 
Rating:
2.0

The drop off location was dirty, had letters missing from its signs, and was not welcoming. Had divisive rhetoric posted throughout the location. Hours posted online were not accurate.

James M 
Rating:
5.0

Customer did not leave a comment.

Kevin K 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M 
Rating:
5.0

Excellent customer service

DALE R 
Rating:
5.0

Very fast and Professional

CHRISTOPHER E 
Rating:
5.0

Customer did not leave a comment.

JOHN W 
Rating:
5.0

Customer did not leave a comment.

DUSTIN E 
Rating:
5.0

Pleasant customer service!!

STEVEN W 
Rating:
3.0

Customer did not leave a comment.

JOHN M 
Rating:
4.0

But the person, the employee in this branch is rude and disrespectful

MFRAH A 
Rating:
1.0

Don't appreciate all the political banners at a U Haul center; mileage pick-up on vehicle was not correct - owner/representative was, overall, not polite about that situation; and people can see who someone really is behind their political signs . . .

PHILIP D 
Rating:
5.0

Nick at Stoicheffs was very helpful. Provided good helpful advice on other supplies. Very reachable when I had a question mid-rental.

ROBERT Y 
Rating:
5.0

great, quick, easy experience. highly reccommended.

BRIAN H 
Rating:
4.0

Customer did not leave a comment.

SOHEIL E 
Rating:
5.0

Awesome customer service and top of the line equipment.

CHRISTIAN A 
Rating:
4.0

The guys were polite and helpful. Thanks

STEVEN W 
Rating:
5.0

The U-Haul needed swept, it was was dusty and dirty when I got it but the service was impeccable.

GERRICA R 
Rating:
5.0

Will plan on using this service again in the future.

RICHARD R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F 
Rating:
5.0

Owner was very nice and hooked up the trailer and confirmed all the lights where working on the trailer after he found a bad "Trailer lights" fuse in my truck's fuse box,and replacing it with a spare.

PHILLIP F 
Rating:
5.0

Customer did not leave a comment.

WILLIAM E 
Rating:
4.0

Customer did not leave a comment.

AZZAN A 
Rating:
2.0

I was charges 200 dollars for boxes and packing equipment I did not order.

JESSE M 
Rating:
4.0

I noticed a damaged ( unsafe sliced.with steel belt showing) on original vehicle. A new vehicle was assigned immediately.

GORG D 
Rating:
5.0

vehicle was clean and ran well. no issues with pickup, use and drop off. Very efficient and easy!

CHRISTOPHER U 
Rating:
5.0

Customer did not leave a comment.

Daniel G 
Rating:
4.0

Nothing comes to mind. Competent and friendly staff. In and out in no time.

DALE L 
Rating:
5.0

Customer did not leave a comment.

AVA G 
Rating:
1.0

Have an employee that isn’t arrogant and tell me I have an inability to follow directions for unhooking a trailer myself, dirtiest store I’ve seen in a long time, and an all around piss poor service.

CADE C 
Rating:
5.0

Stoicheff's Auto is a reliable U-Haul rental business. They are the best in State College.

KIMBERLY F 
Rating:
5.0

Customer did not leave a comment.

Kevin T 
Rating:
5.0

Great customer service. Took the needed time to go over the details of my rental.

JUSTIN V 
Rating:
5.0

Overall rental experience was excellent - equipment was in good working order.

STEVEN R 
Rating:
3.0

Customer did not leave a comment.

DAVINA T 
Rating:
4.0

Courteous and efficient service

EORE M 
Rating:
5.0

Customer did not leave a comment.

TED P 
Rating:
5.0

Customer did not leave a comment.

STEPHEN L 
Rating:
3.0

I was already on the road when In realized the passenger side mirror wouldn’t stay in place and I had no vision on the right side for merging traffic ect… I had to stop and buy a bungee cord just to keep it in place. The staff were helpful other than my drop off location. I gave them the address I was going to but they never changed my drop off location and it was 55 miles away so I had to make calls to move it closer. U-Haul needs to look at the policy of charging Customers mileage just to drop off the truck. That should be part of the destination mileage. I don’t like being charged mileage that I had to incur just to drop the truck. On my previous rental earlier this month I dropped a truck off with more gas than when I started but U-Haul doesn’t compensate Customers for that it’s in the FINE print. However U-Haul does charge customers if the gas isn’t at the same level. That should be compensated or your trucks should always start with a fulll tank. Giving someone a truck at a 1/4 tank seems like Haul's way of getting free gas 🤔

JAMES L 
Rating:
5.0

Personnel at this location was fantastic. Location was fantastic.

PATRICK L 
Rating:
2.0

Customer did not leave a comment.

PAUL S 
Rating:
5.0

The app did not work properly and frequently froze. I had to call the support line to have them go through the rest of the process. Since I wanted a 5:30 AM pickup, I had to wait until support opened at 7 AM (all times EDT). Even while on the line with support, the app would continue to freeze, but at least I could get underway. During the return process, the app again would frequently act up, often not accepting required photographs, forcing me to retake the same photo over, as much as 8 times.

Jeffrey N 
Rating:
5.0

Always great service at this location!

CHARLES D 
Rating:
5.0

Customer did not leave a comment.

JON L 
Rating:
4.0

Get rid of the political right wing propaganda. It’s distasteful

ROBYN G 
Rating:
5.0

Customer did not leave a comment.

Robert Y 
Rating:
4.0

Customer did not leave a comment.

Mandi B 
Rating:
2.0

The huge LET’S GO BRANDON! flag in the window presents an extremely unprofessional look for your business IMO.

Gary D 
Rating:
3.0

There’s nothing really wrong with the location per se, but the process of picking up a truck early which was billed as “quick and convenient” is as a nightmare

Jason C 
Rating:
3.0

The manager was very rude.

Ford P 
Rating:
3.0

Dropoff location was closed, so didn’t interact with any staff. They had placed cones in the lot blocking off the rear half and I had to move them just to find a spot to leave the truck. The App glitched on 2 of my truck photos making me retake, but overall the mobile turn in worked well

DAVID W 
Rating:
5.0

Stoicheffs is awesome. Superb customer service. Answered all questions. They did it all.

DORA S 
Rating:
3.0

Not sure if this is Uhual policy or this location but we asked if we retuned the U-Haul a day early if we could get credited for the one less day and were told no. Disappointing

William S 
Rating:
4.0

This was a smaller lot than the one I had come from, and I never made it in the door. Someone greeted me in the lot to disconnect the trailer and move it into position. I used the app to complete my portion of the turn-in. Efficient!

Ami S 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top