Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved the truck online however still had to wait 20 minutes for station attendant to give me the key. This location didn't appear to have access to my reservation on their system.
I had to call 800 number 3 x to get truck picked up. It took me 2 hours and people I had to help left and now I have to do it again tomorrow. They are new and it was the worst customer service I have ever seen. I posted online and will contact the BBB
