For the Uhaul app, have the virtual truck pickup as an option for people even if they are late to pick up. I was late to pick up, and then had to spend twenty minutes on hold just to have them reset the online pick up so I could complete the process on the app. Just make that a feature on the app, the option to say "I'm late picking this up, but I still want to do the app pickup"Emily J.
Customer Reviews for Stor Moore YVA LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul sent us to a non staffed location (even during business hours). Required extra effort to retun.MADISONTHERESA-L B.
Customer did not leave a comment.SHIELDS CANDIDO J.
Customer did not leave a comment.Michael L.