Customer Reviews for Storage Choice of Foley LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Choice of Foley LLC

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CURTE S. on

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Jeff L. on

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Justin G. on

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Kelly R. on

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The representative in this store was very nice and knowledgeable.

Laura P. on

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Joanne S. on

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Cynthia R. on

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timothy C. on

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Coach was very helpful and everyone that I dealt with was very friendly and helpful. I would recommend this location over others in the area as I have had experience with others in the area that had less than stellar service.

Tyler W. on

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I have tried to reach out and been waiting around for the person who’s in charge of the foley area. I was told he was going to call me but never gave me a call. I was treated so rude by the manager and I stuck up for myself and told her not to talk to me the way she was, she threatened to call the law and she banned me, because I had asked her about the charges that weren’t supposed to be on my bill. I’m disputing the charges and still waiting to talk to a leading staff member. Uhaul really needs to pull their business from this location, this has been worst experience I’ve ever had with uhaul. I just got my number changed today so this is my new cell number 251-620-6158

Ricky C. on

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Matthew B. on

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Curt S. on

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Curt S. on

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Eddie was great.

JAMES W. on

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MARK L. on

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Coach is the best

John R. on

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Daniel C. on

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Eric R. on

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Theses people were great is providing service.

tom M. on

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There were cracks in both fenders of the dolly I rented but was not a problem. The young lady that leased to me was spot on and knew her job well. Very good transaction. Thanks

Ellis E. on

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Arther L. on

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rick P. on

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Incompetence and negligence on behalf of the employee and management rented a truck and trailer trailer broke after 40 miles on the road took 4 hours to fix tire and then would not replace trailer we had to take our personal truck off the trailer and drive to our new house and uhaul would not repay for trailer not used but took additional money off our debt card we were going one way to Scottsboro Al uhaul sent text the truck was to be returned to Panama City Florida 6hrs 37min to drop off I have asked for refund plus money for gas since we had to drive our truck that was on the trailer to date we have heard nothing from uhaul if no reply by thanksgiving I will turn over to our attorney he already said he would be glad to take care of we would not recommend uhaul for rental of any truck or trailer we will also contract local tv stations for consumers alert 2 senior citizens that got the shaft

Brian S. on

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As previously stated the system for trailer rental pointed me to a location that doesn’t handle trailers but how would they know otherwise. I eventually got the trailer rental on my own and had no issues dropping it off after hours following the self check in on my phone.

Renea L. on

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The pickup place was perfect and extremely helpful.

David H. on

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Foley mgr was excellent customer service

Donna H. on

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The person behind the counter could not have been more rude than what she was.

richard B. on

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This was an after hours drop, and I don’t have an answer!

Ryan T. on

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Joseph S. on

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DIANEE A. on

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Stephen B. on

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Bfandon D. on

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jamie F. on

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Staff there was extremely helpful and pleasant.

John W. on

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john K. on

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Bryan S. on

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Best workers here!! Very accommodating, friendly, helpful and fast!!

Eric R. on

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Matthew B. on

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John W. on

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Timothy M. on

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The receiving man came and unhooked the trailer, made sure all looked good and asked us if we had any problems, which we did not, could not have asked for anything better, everybody went above and beyond

Jared D. on

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Very knowledgeable and provided great techniques to load.

THOMAS J. on

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James G. on

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Great service. Good equipment. Friendly people.

John P. on

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The truck pulled to the right, had play in the steering, the blower motor quit working so no heat or air and it shimmied so bad the side mirrors shook.

John P. on

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Joshua C. on

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Be honest and make damn sure that the deposit and the rental amount or what you charge the customer not a different fucking number I will not use Uhaul again

Joseph W. on

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Eddie was helpful and patient

ramon S. on

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Courteous service. Explained process clearly.

Dorinda R. on

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Customer service was great

Gloria P. on

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Katrina G. on

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I was very pleased with the location and the staff.My only complaint was .99 cents a mile cost I believe thats to much.It made my bill $194.

Lance M. on

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Eddy and Coach were so helpful and quick with meeting my needs.

Shawna M. on

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Shawna M. on

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Becky G. on

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I explained I had an issue with the trucks steering. They told me to call and report it. I called and they told me to put it on this review. The trucks alignmet was way off. It pulled terribly to the right. If you let go of the steering wheel or were not actively pulling it to the left it would shoot over the line and off the road. This made for an excruciating 900 mile trip! My husband and I traded off and were still exhausted when arriving!! That combined with the lack of cruise control made us never want to rent from you again!

Michael R. on

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Great little trailer (4x8), great service from the staff. I needed to extend for one more day and all it took was a phone call.

James F. on

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Mary R. on

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ELIZABETH A. on

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Christoper S. on

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Quick and easy on drop off

Timothy W. on

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The after hours return was terrible. Had to take pictures of everything answer a lot of questions took me 30 minutes to leave.

David B. on

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sonya S. on

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George S. on

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William H. on

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PATRICK K. on

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Scott S. on

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These guys were great! Very professional and helpful! We needed an open trailer to haul a bar that I purchased, and we were in and out with the trailer in 10 minutes! Great guys and great service!

David J. on

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The pickup was good. No issues while using the truck. Had a BIG issue returning the equipment. The location is supposed to be open until 3 PM. It's on the door and the attendant reminded me. I returned there with the truck at 2:35 PM and it was closed. It was a big hassle using the after hours return app and I had to call Customer Service. They got things sorted out, but it added at least a half hour to an already long moving day. If a business is going to advertise hours, it needs to keep them.

yannick D. on

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joseph P. on

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Everything!

Kacey E. on

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Barbara S. on

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larry E. on

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The cab had an odor in it that smelled as if a dog had been riding in one of the seats. Otherwise, it was clean and ran well.

Joshua S. on

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Very efficient team

Fred B. on

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Nothing. Keep doing what you're doing.

Ben D. on

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Great staff! Helpful and made it very quick and easy

paul J. on

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TERRENCE F. on

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Tiffany T. on

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Lance M. on

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These people gave us such a warm welcome after driving over 700 miles. We had to unload the truck into one of there storage units which took over 3 hours an they were there to supply us with rolling equipment, water and encouragement. Since we were new to the area they welcomed us with care. Every aspect was very professional and met all of our expectations and way above. Thank you Eddy and crew.

seth P. on

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I tried to rent to two other locations before finding this one. The first, on Co. Rd. 83 in Elberta could not rent because an agent was out sick and the second one, on E. Fern ave in Foley, AL was a bad experience with a young lady who refused me a rental because I was transporting a golf cart.

Ron G. on

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less per mile rate

Robert R. on

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Barry D. on

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Great personnel, could not have been any more friendly and helpful. The young man hooked up the trailer, and ensured that all safety equipment was properly utilized. Made for a very safe and enjoyable trip. Would highly recommend this location over any others in the area. Trust me, I tried another one in the area, and ended up here.

Michael W. on

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Mark T. on

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Allen W. on

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Jason B. on

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George S. on

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Spence and Bryce were top notch.

Doris S. on

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The young man that waited on me when I returned the van was rude, rude, rude and would not listen to me very snotty should not deal with public has no people skillls

Barry M. on

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friendly and helpful rental agent fast and a nice experience will rent again

Frederick C. on

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Chad G. on

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DEBBIE M. on

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James S. on

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Robert C. on

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Extremely helpful. Friendly. Have dropped off at this location past 5 or 6 times. This is first time it has been listed on the U-Haul site. Spence and Bryce are great asset to your company.

Kelly D. on

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Jerry B. on

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No suggestions since Spencer and his co-worker processed my return and was very helpful.

jason C. on

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Rodney J. on

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