Customer Reviews for Storage Choice of Foley LLC
(U-Haul Neighborhood Dealer)

699 reviews

2801 S McKenzie St   Foley, AL 36535

(251) 943-5034

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 943-5034

2801 S McKenzie St
Foley, AL 36535

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Johnny T. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Bruce J. 
Rating:
5.0

The manager on duty Sat AM July 17th was excellent. I can't remember his name...a young African American gentleman. He was great. Scott Griffin

KEITH G. 
Rating:
5.0

Great place to deal with. Fast, convenient and courteous.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
4.0

Clean the equiptment once in a while

ROBERT E. 
Rating:
4.0

No problems with truck or car hauler

Daniel N. 
Rating:
4.0

Customer did not leave a comment.

ROBERT A. 
Rating:
4.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

JASON H. 
Rating:
5.0

Everything went off without a hitch no problems

ANTHONY B. 
Rating:
5.0

Everything was too easy!

Pamela S. 
Rating:
4.0

Customer did not leave a comment.

TYESHIA S. 
Rating:
3.0

It's expensive for in town use just for a couple hrs

SONNY B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
Rating:
3.0

Customer did not leave a comment.

TRAVIS W. 
Rating:
5.0

Everyone at this location is always very friendly and helpful.

VIKKIE B. 
Rating:
3.0

Customer did not leave a comment.

ALBERT H. 
Rating:
5.0

Customer did not leave a comment.

JERRY P. 
Rating:
5.0

Customer did not leave a comment.

MARY V. 
Rating:
5.0

Customer did not leave a comment.

Gavin D. 
Rating:
5.0

Always a pleasure dealing with this location….they are great

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

ALVIN E. 
Rating:
3.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Floyd R. 
Rating:
2.0

Customer did not leave a comment.

SONNY B. 
Rating:
3.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Employees that helped me were excellent and very helpful. Thanks for being there!!!

JEROME P. 
Rating:
5.0

I was not the one who turned truck in. So can't comment on facilities or staff

Richard M. 
Rating:
5.0

Customer did not leave a comment.

ELLEN S. 
Rating:
5.0

Customer did not leave a comment.

GEORGETTA W. 
Rating:
5.0

Customer did not leave a comment.

Holly B. 
Rating:
5.0

the drop off location was first class . very clean and it was combined with a mini storage. very impressive in Foley, Al.

randall C. 
Rating:
5.0

Customer did not leave a comment.

LUCIBETH M. 
Rating:
5.0

Great assistance. And they helped me add a trailer to the truck when we realized we needed more capacity. Easy process and they offered the most economical option. Perfect!

Charles M. 
Rating:
5.0

Excellent service from owner. There was a slight dispute between internet price and website ad so owner gave me the best price. Great job!

Timothy W. 
Rating:
3.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Very friendly and helpful staff.

Gerald S. 
Rating:
4.0

We were surprised to find the Uhaul center closed on a Saturday afternoon at 2:00 pm. But we were able to return the equipment anyway. The sign on the parking lot indicated it was open.

MARGARET R. 
Rating:
4.0

Customer did not leave a comment.

JASON T. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
5.0

Great service. Very helpful.

SAMMY D. 
Rating:
5.0

Great customer service and so friendly. Helped us greatly because we needed to move decorations for wedding and take back after wedding completed.

CARLOS D. 
Rating:
5.0

Customer did not leave a comment.

JERRY D. 
Rating:
4.0

Customer did not leave a comment.

JAY M. 
Rating:
4.0

Customer did not leave a comment.

Annette C. 
Rating:
1.0

Charged me a cleaning fee for not folding the shipping blankets I asked them if everything was ok and they said yes, after I left I got an email charging me a cleaning fee. It would have take. Me 5 mins to fold the blankets. Consider this unethical on their part.

Richard J. 
Rating:
5.0

Great friendly service.

EDDIE L. 
Rating:
3.0

I rented originally for 3 days, had good luck with the move and returned it in 2, was told no refund. That ain't right!! But you keep it I'm sure you need it!

CALVIN H. 
Rating:
5.0

Customer did not leave a comment.

GALEN G. 
Rating:
5.0

Customer did not leave a comment.

BONNIE H. 
Rating:
5.0

Great staff.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

CARL M. 
Rating:
5.0

Customer did not leave a comment.

TED R. 
Rating:
4.0

I was suppose to pick this up at a different location. Not only did you change location you charged me for insurance which I opted out Husband picked it up & did nt know to tell them no. When got home he called & said they would Check & call back. They did t. I want my money back for the insurance which I said we didn't want on my original order.

ERIC S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA B. 
Rating:
5.0

Five star.. don't need but more centers like this ..

ABRAHAM R. 
Rating:
4.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS KEITH J. 
Rating:
5.0

Customer did not leave a comment.

DEIDRE W. 
Rating:
4.0

Customer did not leave a comment.

Dan K. 
Rating:
5.0

Good folks. Quick drop off. They had computer problems that caused a delay in getting my receipt by email. However, everything else was great.

James W. 
Rating:
5.0

Customer did not leave a comment.

TODD T. 
Rating:
5.0

Wes and his crew at Storage Choice of Foley all had a superb customer service attitude. I had to leave upon conclusion of business but the mood was "stay for coffee"! Fine down-home folks! I found the national website to be NOT too user friendly until I got to digging in several times. I am not a computer rookie but it was still a pain. I DID NOT LIKE THE TACKED-ON, NON-OPTIONAL INSURANCE WITH NO WAY TO DELETE IT EXCEPT AT THE DESK ON PICK UP DAY! OH, WELL, KEEP THIS UP AND THE CEO CAN GET ANOTHER CONDO IN VAIL, CO!

CLAYTON S. 
Rating:
5.0

Customer did not leave a comment.

TRINA M. 
Rating:
5.0

Customer did not leave a comment.

TODD H. 
Rating:
3.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
4.0

The only problem I had was that I specifically made sure that I had the gas level back to the level it was when I picked the truck up & I was still charged a $24 charge for gas.

allen B. 
Rating:
5.0

Nothing. No waiting. Great location and easy to access. Helpful staff. Quick in and out.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM Y. 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE S. 
Rating:
5.0

Customer did not leave a comment.

Sally S. 
Rating:
5.0

Thanks for all your help Great staff

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Great experience, keep up the good work. Young man was very nice!

TARA S. 
Rating:
3.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

They were having computer problems, but they worked around the issues and got us out of there in reasonable time

ANNE R. 
Rating:
5.0

Customer did not leave a comment.

DERRICK K. 
Rating:
1.0

Drop off person kept my wire harness and blew off the dangerous situation caused by the originating location having NO IDEA how to hook up a trailer with long chains...

Margaret F. 
Rating:
5.0

Customer did not leave a comment.

SANDRA S. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

diane C. 
Rating:
5.0

Free Popcorn and Diet Coke

RONALD G. 
Rating:
5.0

The dentelman was very helpful and even opened and closed my car door.

SARAH B. 
Rating:
5.0

Can't think of anything that I would have changed. Great friendly service. I had even called a different uhaul location and the lady didn't have the truck I needed so she helped me find one and reserve it over the phone with her. Pretty sure she just reserved online like I could have myself but she never missed a beat, just provided A+ service.

VALERIE M. 
Rating:
5.0

Great service

Cheri H. 
Rating:
2.0

YOU ALL AT BAYTOWN TEXAS CHARGED MY CREDIT CARD $862.00. I PICKED UP UHAUL FROM KINGWOOD TEXAS N DROPPED OFF TRUCK SAME EARLY EVENING BAYTOWN TEXAS 41 MILES FULL TRIP I AM DEMANDING FULL REIMBUSEMENT PLUS ANY BOUNCE TRANSACTION THAT IS YA'S ERROR YOU ALL HAVE MADE MY NIGHT NIGHTMARE. I WILL REPORT YOU TO LOCAL NEWS IF I DO NOT GET A TELEPHONE CALL N FULL PLUS REIMBURSEMENT

Mary Alice V. 
Rating:
5.0

Drop off was extremely easy, the personal were extremely professional and friendly.

MICHAEL R. 
Rating:
5.0

The staff was extremely helpful and professional!

GLORIA B. 
Rating:
5.0

Customer did not leave a comment.

AMI B. 
Rating:
5.0

Everyone is very friendly and helpful

James L. 
Rating:
5.0

Thank you for helping us with our move

DENNIS K. 
Rating:
3.0

There was 5 employees working the day i picked up my trailer. The morning i walked in 2 if them were on the computer and ignored me at the counter for 2-3 min. They did not even acknowledge me till i said something. Horrible customer service.

Carl J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH N. 
No reviews have been submitted for this location.

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