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vivian marrast
Customer Reviews for Storage Express I LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jose was awesome! Customer service on point. Friendly, informative, kind, etc. great aspect to the company. Don’t loose him! Thanks Jose!
Stephanie FigueroaSimply awesome
christopher byfieldClean out first before you rent out and make sure the mirrors move
ARLINE HOGANTrucks need to be cleaned
felice thompsonThe customer service was A+++. We needed a couple of more days for the U-Haul and they made it so easy. We will definitely use this location for future rentals!
Terry MillsNeed better management doesn’t care to help the customers at all n just made the whole experience difficult.
Davon SmellieOne worker was very rude yesterday morning when I ask him the price he say I can go somewhere else for a truck when my stuff was there in storage smh
Nelsa DilbertNothing everything was wonderful I just walk in and was able to rent a van same time got it in about ten minutes no lines it was great Thank you
Edith SimpsonKeep doing what you are doing
Marva EnglishThe truck was good nice ac and ready to go ..only when I went to gas station the top of the gas cap came off as if the person before me didn't let the office know it need glue to attach again but over all the truck was a good truck
Marcella RobinsonNothing customer service was amazing. Clerk friendly and knowledgeable!
Kiala ClarkeThe staff was extremely friendly, professional and helpful. Will definitely consider this location for my future moving needs. Keep up the great work guys!
Linda AndersonFriendly staff, easy rental, overall great service!
Chenae JonesGreat service
Danielle LouisGood and fast service.
Juan RamirezThere was a problem with the van I was suppose to rent. It had been fixed but not taken off the list to be fixed. They were going to offer the truck at same price as van but I was not sure about driving a big truck. Well they worked on the computer and as I was driving out in the truck they came out to say van could be used. I was so happy. Super nice guys and the place very clean. Van was spotless.
Julie WeaverA great experience. The staff was helpful and knowledgeable
Ronald Coleman👍🏽👍🏽
India RichardsThe two people that I met with were great
John LittleN/A Mt experience at this location is always great. Thank you Eric & Jose you guys are the BEST
kim lewisThe guy who helped me was very nice.
Jennifer Sundaythe employee was exceptional
Paula ReyesYou do run an efficient organization that is difficult to improve upon.
TREVOR COOMBSI like a rear camera view , would be a nice touch
Thomas DecapitoEric! Was very great helping me he was pleasant
TIFFANY BOSTICGreat people
Major AndrewsEric is the best!
eric meisterMy rental pick up was about 20 min later than scheduled because the van was not ready for pick up but the pick up time stayed the same on my receipt. Im not sure if that resulted in an additional fee or not.
Alain Nicolas-DavidI had an amazing experience … via phone also once I reached the office !!!! Very informative that was a plus 🙂
Shawanda BeasleyI didn't have the chance to ask two the gentlemen name but they are both super friendly and helpful. This is definitely my new location for u haul rental. Plus the place is really nice and clean
Huyen NguyenJust keep up the good work
Marcelin GrayThey were great!
Megan RamosYou need good
MUHI STAIHEverything was great. Don’t change a thing unless you’re gonna lower the per mile price
ABDIEL NUNEZThey were very friendly.
Kaitlyn RoccaCustomer service was great, we were in and out of there very fast,
Stacy-Ann BarrettNothing at this moment, always room for more improvement.
Doris PorterNothing
Lesrine WilliamsNothing
samuel chambersEric offered the best service!
alex edwardsThe rep was great!
Delroy MorrisonNothing at all, it shows much showmanship in doing & given.
Doris PorterEverything was great !
VICTOR EZELLAlways great customer service and always friendly staff
James MANZELLAall went perfectly
Llloyd DaCostaThe customer service was good, however the inside of the van was dirty. I saw 3 roaches during my commute. When I first opened the door to enter the vehicle, there was one dead roach just sitting on the floor that I had to remove. It was gross. Please clean driver’s and passenger’s side of the van before the renting them out.
Patrice LouissaintThe guy who assisted me was great. He should definitely get a raise
Kerri FaceyBad service when you make the reservation show one thing and when you go to pick up is something different call customer service and nobody did anything about it
Alex NunezNothing customers is great
Joyce Murray