Customer Reviews for Storage Express II LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Express II LLC

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Georges N. on

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Raymond S. on

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Friendly is number one in customer service. You exceeded that. Very well done. Thank you!

Jose O. on

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Brent G. on

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Keep up the awesome work and professionalism

Serge F. on

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Great job

Lester R. on

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Just need to tune up vehicles. Other than that it was great.

Timothy D. on

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I want a refund bc I was not properly explained how much I would be charged until the very end.

Marisol F. on

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I had a very pleasant experience. Associate very friendly and helpful. Vehicle new, clean and reliable.

Cristina D. on

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They had some issues with the system and we had to wait a bit but the experience was more than pleasant and I recommend this U-Haul location to anyone!

Stevens B. on

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Everything went great. Super nice people. Thanks.

Gregory R. on

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felipe V. on

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Michael at the counter was great help.

Marcos P. on

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The front desk guy was very nice but truck A.C. didn't work, it was a very hot day so when I came back I told manager and they confirmed it, I would have imagined a discount but they didn't ..

FERNANDO L. on

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Very nice people

carol M. on

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Karen M. on

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MAURO S. on

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Julian G. on

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Phil G. on

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It was a little expensive for a two day rental, but in the end worth it.

Cecilia S. on

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Nothing! The manager was awesome and provided me with the best and efficient customer service that I have ever had!

Roubert A. on

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Osvaldo D. on

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Albert R. on

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Have used this same location and equipment on several occassions. Polite and competent staff and rental vehicles are always clean and ready to go. Nice experience all around.

allan C. on

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It was a really fantastic experience. I got a clean van. Ran gr8. It was ready for me when I got there. The people who helped me.... helped me. I never right or respond to review requests but this uhaul place totally earned every one of the 5 stars I gave them. Allan c

CILANE I. on

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Pasha K. on

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Kevin E. on

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Susan C. on

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The people at this location were very nice and pleasant to deal with.

BRUCE S. on

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Kathryn K. on

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Edward K. on

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The odor in the car was terrible. Air freshener or some sort of air spray would go a long way

KEVIN D. on

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Kristen B. on

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SHARMINEH A. on

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Everything was fine

Julia M. on

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Jose L. on

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Jamison B. on

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JEFFREY B. on

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ED S. on

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MIKE S. on

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Customer service was excellent!!!!

MOHANMMED K. on

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John S. on

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LEE F. on

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Kelly-Ann M. on

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I had a very good experience. The u-haul rrpresentative was polite, friendly and helpful. The truck was tbere when I got there and I was in and out in 5 minutes. Excellent customer service,

James W. on

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Quicker response time for maintenance issues when help is needed by the EXCELLENT staff at this location. They deserve it as they ARE a dependable, hardworking group of people who actually CARE about their customer!!!!

jamie N. on

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Making sure charge for gas is on point my mistake should've taken pictures because I put the amount used back in and was charged for not putting gas back in, next time I'll know to take pics of everything, other than that it was a great experience.

yafit Y. on

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jose M. on

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Charles C. on

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Everything was great! People were really nice and helpful. Van was new and drove well.

Jennifer J. on

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Timothy M. on

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Proper training for employees, absolutely horrible. Employee put the wrong milage in the system and charged me the wrong price. Told me the wrong daily rental agree I will complain to every how aweful uhaul is as a company.

MARLA H. on

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That secondstepdown is a killer.

HILDE C. on

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Henerietta T. on

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JULIO B. on

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Adam L. on

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Michelle B. on

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Loved this location! Everything was perfect, no waiting time, no hassle. The rep that assisted my husband and I (I don't remember his name) was awesome. He was very helpful. Thank you. Will definitely be using this location again.

ANGEL D. on

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Michael F. on

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JEREMY P. on

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Michelle S. on

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Called another location (903 E Sample Rd Pompano Beach, FL 33064) that did not have van I needed available and even though he sounded busy took the time to give me tele# to call to locate one. I called another location (500 Green Rd Pompano Beach, FL 33064) and Manger was helpful and prompt. Was a great experience and I would recommend to anyone.

Jacqueline S. on

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Michael M. on

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VALDIMIR H. on

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BETTY M. on

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Great experience

RANDALL H. on

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Great service.

MELISSA M. on

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HOWARD M. on

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Wilson D. on

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CASEY K. on

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Great customer service!

Getulio M. on

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ALEXANDER W. on

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JAMIE N. on

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There isn't anything to improve, every inch of my rental experience was GREAT from the beginning to the end. Thank you once again to my Storage Express Family..

BETTY M. on

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nothing. great place and very helpful

Robert L. on

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Great location. Excellent service.