The location was more than efficient. Unfortunately, the on-line reservation system is very inefficient, took much longer than the time I used the truck itself. I will never use it again.Doreen M.
Customer Reviews for Storage Express III LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was beyond friendly and very helpful. Made my experience better than any other moving agencies in the past.Maverick L.
A hydraulic ramp that is wider than what U-Haul has, would be good. It would be also good to have persons on the premises to help with moving stuff in and out of the storage space. Alternatively, it would help to have forklifts.Nandan C.
customer service was stellar.Chad A.
Customer did not leave a comment.Ben W.
Nothing and Heidi was so helpful. I'll definitely recommend this location to anyone in the future. Thank you!Phillip H.
Staff didn't not inspect the vehicle with customer before pick up to note any prior damage on the vehicleJoshua T.
Trucks are really old. Need a new fleet, the overall experience was ok. No hitches surprises or glitches.Dwight A.
Have more trucksJessica T.
Best costumer service in the area!Geissel V.
Keri is amazingEric M.
Customer did not leave a comment.Jorge G.
Clean inside windshield.Robert S.
Customer did not leave a comment.Elizabeth M.
Pops Fleet Service didn't have a truck available for my reservation. I picked this location because of its proximity to the locations I needed to visit in the truck. It was a huge inconvenience on moving day. To add insult to injury, I was charged $18 in gas even though it was left on full. Even more, I was charged double mileage than what I would have used if my original reservation wasn't messed up (by not fault of my own). So will I use Uhaul again? Most likely not. Why? Because I was terribly inconvenienced on my meticulously planned moving day, throwing off everything. Then Uhaul nickel and dimed me on every mile, gas, and pain in the neck that they caused. I really hope no one else has an experience like this. This was a bad experience and I don't wish it on any future customers. Oh! And I have yet to receive an email response to my email outlining all this. It's been over 3 days.Kassie M.
Customer did not leave a comment.Jessica T.
The people that work here are friendly and very helpful.Marlon F.
Service very good and professional the manager was very pleasant thank you for the service Claude kadoch.CLAUDE K.
All good a great experience.WAYNE B.
My truck broke down and had to be towedBENNY S.
Carrie is very friendly and efficient. Quick process. I love that UHaul location. Good and fast service. Norma HitchcockNORMA H.
Customer did not leave a comment.Donald W.
It was great. Thank you.Barbara D.
Customer did not leave a comment.eddy R.
Keri is awesomeEric M.
Heidi is awesomeEric M.
The service was incredible..fast and very professional. However the vehicle was dirty and smelled horrible on the inside.susan L.
Customer did not leave a comment.MELISSA T.
Customer did not leave a comment.Luis M.
Amazing experience. Very efficient and professional employees. Cost was actually better than what was quoted.ROBERT W.
The vehicle was clean, but it was not mechanically sound. I filled it with petrol, as the customer who utilized it before me did not. U-Haul used to provide free local mileage, now they charge a per mileage rate. As with all corporate empires, they exploit their customer base to maximize share-holder value.Daniel L.
They were friendly, professional and patient as I had some issues. Thank you guys, you are the greatest.SHIRLEY J.
Customer did not leave a comment.STEVEN M.
Customer did not leave a comment.Patricia Z.
Customer did not leave a comment.MICHAIL C.
Very good locationBENJAMIN N.
Customer did not leave a comment.HEATHER K.
Customer did not leave a comment.Michelle V.
Great customer service!CARLA G.
Customer did not leave a comment.Marshall S.
Customer did not leave a comment.JEFFREY W.
Great Service!!!ronald F.