Customer Reviews for Storage Master

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Master

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richard C. on

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The representative was very courteous and helpful and went above and beyond to assist me with the rental process.

Ashley K. on

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Man took forever to check me in AND then would not come out to look at the truck with me because it was raining. I went back in and told him there was damage and he assured me it had all been documented and would be fine. - Then I had issues when I dropped it off and wanted my deposit back. The truck wouldn't go over 55 mph without shaking you to death, the bright lights did not work so i had to stop and stay at a hotel. VERY DANGEROUS and unprofessional

FRED A. on

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Albert W. on

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WILLIAM D. on

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tTimothy T. on

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tenant was unwilling to help or demo equipment for first time user.

kalin J. on

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JOHN L. on

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TONY S. on

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Sally Kathryn B. on

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Beth C. on

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Please make sure the Lady running the front is more informed or in her case INFORMED. She did not quote us the right price for the use of the vehicle. Could not give any info on exactly what we were being charged for as it was a far cry from what she quoted us. Could not give any info on insurance. No info on bundle deals.

Maragert D. on

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PAT WAS LOVELY! SHE COULD NOT HAVE BEEN ANY NICER BUT I HAD BEEN TOLD I HAD A 2 pm PICK UP TIME AND SHE HAD NO IDEA ANYONE HAD RESERVED TRAILER! TRAILER HAD ISSUES AND I HAD TO BUY A PLUG FOR LIGHTS AND WHAT A MESS! CHAINS WERE WAY WAY TOO LONG EVEN FOR SUBURBAN! BRAKE OIL CAP HAD BEEN TURNED BY WRENCH I GUESS AND COULD NOT BE OPENED! BUT I MAFE IT TO FLORIDA AND THE TRAILER WAS GREAT! IT TOWED VERY WELL!

billy S. on

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Chad W. on

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renee M. on

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Ryan F. on

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Iana D. on

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DONNA L C. on

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Seth S. on

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This place was way better than the above mentioned.

BILL M. on

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Gordon C. on

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Kyle T. on

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MIKE J. on

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sheila L. on

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Great accommodating service

Patrice B. on

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larry B. on

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Had to make calls to others to get answers abou the question of returning unused boxes

Sandra D. on

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Over all great experience.

Jay C. on

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Straps on vehicle wheels loosened more than I thought they would. Tow dolly tracked well.

john H. on

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Suggest reviewing lacking features and correct them. Put cruise control in all your vehicles. I won't be renting another truck for a long time.