Customer Reviews for Storage Maxx LLC
(U-Haul Neighborhood Dealer)

279 reviews

1496 Old Dixie Hwy   Homestead, FL 33030

(305) 378-6520

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 9:30 am - 2 pm
  • Sun: 8 am - 11:30 am

Services at this Location:

Contact Us

(305) 378-6520

1496 Old Dixie Hwy
Homestead, FL 33030

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 9:30 am - 2 pm
  • Sun: 8 am - 11:30 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

REGINA C. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

GONZALO P. 
Rating:
5.0

Customer did not leave a comment.

Patricia V. 
Rating:
5.0

I life my own Car keys inside and the lady attendent who he'd given me her own private phone # in case of emergency, was so kind to come back from a distance, to help me, after hours and I appreciate that.

ANAYAT H. 
Rating:
5.0

Customer did not leave a comment.

PEDRO C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Customer did not leave a comment.

ELADIO M. 
Rating:
5.0

My overall experience was excellent, from the staff member that prossessed my rental to the final payment. I intend to continue renting with Uhaul going forward based on past experiences, service and convenience. Thank you

brian M. 
Rating:
5.0

Customer did not leave a comment.

KATIUSKA C. 
Rating:
5.0

The vehicle could have been cleaner for the rental.

brian M. 
Rating:
5.0

Nothing for me everything was good

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Davonda B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW B. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
5.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

very nice staff

JOE T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

Ihosvany A. 
Rating:
5.0

Customer did not leave a comment.

JUAN Z. 
Rating:
5.0

Customer did not leave a comment.

Tameka S. 
Rating:
5.0

Customer did not leave a comment.

Juan V. 
Rating:
5.0

Customer did not leave a comment.

Sheree B. 
Rating:
3.0

The van was dirty ,all the tires where low.

ANDREA A. 
Rating:
5.0

Customer did not leave a comment.

Austry G. 
Rating:
3.0

The representative was friendly, But the van had low tire pressure on two tires, and service engine light. No one went out to inspect the vehicle before we got the keys. We were told the keys were in the van, and when we get back to leave the keys in the mailbox. I have a video of the condition of this van. We were afraid to drive the speed limit in fear of heaving a blow out.

Karoll T. 
Rating:
4.0

Make sure that the truck operates properly. When you are under pressure having to move immediately following closing on your house, you do not realize at the time that something extremely important doesn't work. Our front left blinker/light did not work. The truck was filled with broken mirror glass from previous renter. We had to sweep it out and dispose of all the glass before we could load our things in the truck. The truck was very dirty. The windshield was so dirty that at night we had a hard time seeing the road. Matter of fact, my husband took a turn on the wrong side of the road. Li Luckily, no one was hurt.

DONALD D. 
Rating:
4.0

Customer did not leave a comment.

Shannette P. 
Rating:
5.0

Good place

Yoan Ramon P. 
Rating:
5.0

The pick up by phone option that I selected was not working and was not announced until I showed up at site to pick up vehicle. Other than the fact that I then had to wait 30 minutes for site to open, the staffers at site were courteous and professional and assisted me promptly.

JON W. 
Rating:
5.0

Dear Uhaul customers. If you're down in Homestead. This is the best U-Haul location in the area to rent from. Fast prop service. You will not be standing there for hours. You'll be in and out before you know it. Don't waste your time at any other place. Happy moving....!!!!!!!!

Joseph T. 
Rating:
5.0

Always love this location

Steven R. 
Rating:
5.0

Everytime a rent here, its always a quick transaction, love it

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Ruby M. 
Rating:
3.0

I lost many items in the move. There were two holes in the sealing on the truck causing rain water to pour onto the items we were moving. It not only cost me over $100 to rent for 24 hours but the items I lost due to water damage. The manager was kind enough to help me dispose of the king size temperpedic bed that was stained and full of water but thats all the assistance given. The staff was courteous but I am remorseful that I chose to do this move and not use the Uhaul location I normally use because the equipment use caused losses and was expensive.

tania G. 
Rating:
5.0

Sandra the assistant manager was amazing she was extremely helpful, kind, Profesional and very customer oriented.

ROSA G. 
Rating:
5.0

Quick and easy return. Very helpful and friendly staff! Thank you UHaul!

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Excellent customer service

jose T. 
Rating:
5.0

I was parking the truck and somebody was waiting on me already to check out the truck. Very highspeed service. I liked it

edgar F. 
Rating:
5.0

If you want great service. This is the place to rent from. All equipment is clean and ready to go. it's better than the U-Haul store.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

jorge L. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH T. 
Rating:
5.0

Customer did not leave a comment.

tibisay H. 
Rating:
5.0

It was a very satisfactory experience.

RICHARD L. 
Rating:
5.0

Very friendly staff

Ivan A. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

Lisseth G. 
Rating:
5.0

Customer did not leave a comment.

Johnny H. 
Rating:
5.0

Sandra thank you for everything !! So helpful and sweet.

Argentina J. 
Rating:
4.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Customer did not leave a comment.

rudolf M. 
Rating:
3.0

Rr

David E. 
Rating:
5.0

Customer did not leave a comment.

Judy D. 
Rating:
5.0

One of the best U-Haul places to rent from in the state of Florida

Joseph T. 
Rating:
2.0

Customer did not leave a comment.

Scott T. 
Rating:
3.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Make sure there is no cigarettes or smell of cigarettes inside of the truck.

Amy L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Stacie C. 
Rating:
5.0

Customer did not leave a comment.

Carol B. 
Rating:
5.0

Customer did not leave a comment.

Adal Johann T. 
Rating:
5.0

Customer did not leave a comment.

stephanie V. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
3.0

Customer did not leave a comment.

LUIS H. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
2.0

Clean out the cup holders. Every truck I rent from any uhaul dealer has cup holder slop about to transform into a blob lifeform bent on devouring the truck, passengers, and nearest town. Yuck! Also very expensive. Over $1000, not including gas cost, for 2 1/2 days.

William T. 
Rating:
3.0

Pick up and drop off scheduling was horrible. The locations selected weren't provided and both pickup and drop off locations were changed without notice to me. Order details on U-Haul.com and the U-Haul mobile app didn't match, huge disconnect. Makes anyone very uneasy and doubtful.

Yomny M. 
Rating:
5.0

Customer did not leave a comment.

janice M. 
Rating:
5.0

Friendly and efficient

tricia J. 
Rating:
3.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Customer did not leave a comment.

Zoraida S. 
Rating:
4.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Awesome experience!! Went ahead and got a storage with them as well. The lady at the front desk and manager gave very fast and professional services. Happy I found this place.

Joanna H. 
Rating:
5.0

Clear job

Rafael G. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

In and out quickly!! Great job

mara T. 
Rating:
2.0

Customer Service representative told us connecting car transporter assembly was not in the contract. One employee did help us at bare minimum but the transporter was not attached properly nor locked in to be secured causing us to stop multiple times just to check for safety.

Telly W. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

.

Luis F. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Claudia A. 
Rating:
5.0

Customer did not leave a comment.

Jorge L. 
Rating:
3.0

Nelson and the staff at our U-Haul are great. Always attentive and offering the best prices around. We will miss them.

David W. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

AJ G. 
Rating:
4.0

Trick could of used a tune up a little rough.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Jeanelle B. 
Rating:
5.0

The staff at this place is excellent

Joseph T. 
Rating:
5.0

Nothing very nice clean place you receive service soon as you walk thru the door the worker are very nice I love this place .

porchia D. 
Rating:
5.0

STORAGE MAX WAS AMAZING!!!!!!! Nelson & Norma were so helpful and professional.. Also, truck was transferred from another location to Storage Maxx 14969 Old Dixie Highway. So not sure which location was responsible for checking oil our rented UHaul. We checked oil the morning after we picked it up and truck had ZERO OIL. We called Uhaul and they sent someone out to look at it and add oil. Truck made it to Ocala, FL without any issues.

RODRIGO C. 
Rating:
5.0

Clean inside of cab, had crumbs and dirt on consoles seats floor etc

Raymond F. 
Rating:
5.0

Customer did not leave a comment.

Jasmin R. 
Rating:
5.0

I switched to this location from my previous Uhaul rental place on Flagler. These people are so much nicer, no long lines, no rude counter people, fast turnaround. I will recommend this place to everyone!

Melana D. 
Rating:
5.0

Customer did not leave a comment.

Magaly H. 
Rating:
5.0

Customer did not leave a comment.

raymond L. 
Rating:
5.0

Excellent service.

MICHEL S. 
No reviews have been submitted for this location.

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