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Charles H
Customer Reviews for Storage Perfect
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience.
EVELYN IMatt was great and helpful. Thank you 🙏
RAJINDERPAL BI was charged for 50 extra miles on the truck. They didn't show me the starting mileage they had written down so I wrote it down myself. I started with 85751 miles and returned it with 85815 miles. I moved 15 miles away & they charged me for 113 miles! i KNOW I drove between 60-65 miles total because I kept track of it. Clearly they had the starting mileage incorrect or didn't change it in their system from the previous driver. I called to clear this up and the person told me he couldn't help me. He said maybe I could call uhaul directly but they probably couldn't do anything. Moving has wiped out my finances and being overcharged for my truck really hurt. This is my 3rd uhaul rental in the last few months, the other two went great at a different location.
KIMBERLY OI am reviewing this location but remember that I had to get rerouted due to my original reservation location telling me they didn’t have a trucks for me when I showed up. I have moved quite a few times in my life and never had that happen - the owner of that location did not seem to care or do anything to help. That is bad business and not a location that you should continue to support, it ruins your brand.
JOSEPH KIt was a super quick and easy process.
Aristeo RWe have always received great service and always come back
David DAbsolutely nothing. The gentleman I dealt with was top-notch. The truck was clean and in working order.
Todd TExcellent staff, clean truck, got the job done
STEVE RThis location does a fantastic job!
KEVIN EThis was the absolute best location experience for a Uhaul rental. The process was seamless, everyone was so nice and helpful getting everything ready. Appreciate everyone here so much.
Jessica WThe willow run location in Bloomfield CO. Was not open as advertised. No one was available at this location. I had to call customer service to locate a new location to drop off the trailer.
MICHAEL MBest location I have gone to and best equipment I've ever gotten! Thanks Storage Perfect!
SARAH MEasy reservation, easy pickup and drop off, clean truck. No improvements needed.
DONNI SVery friendly staff. Work with you on requests.
Ellen VGreat staff and equipment. Super friendly.
JASON SGreat service.
Nicole RStaff was very friendly and helpful. The whole experience was easy and fast.
PETER CNo need for improvement. Nice clean well managed place.
jesus rYou need to contact me ASAP your agent at storage perfect knowing sent me out with defective equipment and made no excuse to just send me on with no replacement after I dropped the trailer off for a safety concern. He blatantly ignored the faulty wiring and plug on a pigtail causing me to get nearly rear-ended with my 6 year old in the vehicle 3 times that day and pulled over I. My way to drop the trailer. I want a refund and to file a formal complaint against the agent
DEAKE HNothing
Timothy BThe guy at the front desk was very nice and helped make it a smooth process
Matthew DExcellent service very instructive and notified me when I left my charge in the cab after returning the truck
John HGood quick drop off friendly and helpful staff
MICHAEL AExcellent customer service. Appreciated the gentleman graciously hanging around a few extra minutes at the end of the day so we could return the trailer.
Richard CWish I could have got a larger enclosed cargo trailer.
Jordan AStaff great, easy booking. Great service, thank you.
COURTNIE LThe only thing is the truck had a bit of an ignition issue so it could have been discounted a bit.
NESTOR LThe van pulled to the right and steering wheel was off. There's also a loud rattle Behind the cab. It was terrible driving all that way listening to it.
Tim PThis was the best U-Haul experience - speedy pickup with everything that I ordered. Keep up the good work!
Janae BWay friendly staff. Thank you.
PAMELA CGreat customer service! Very professional. Interior of trailer was clean. Would recommend using this facility!
mike sNothing. Great people working there.
BRUCE HFriendly and efficient. The van was in nice condition.
DEBRA HSuch great service and staff!!!! Thank you!!
Wayne KGreat customer service, friendly, and very accommodating. I will definitely share this location with my friends. Thank you!
CLARISSA LGreat customer service and information provided by Gabriel. He was very helpful! Gracias!
Robert LNothing the experience was very easy and the instructions were clear!
Taylor KThe customer service was excellent I am very satisfied wth the over all experience. This was the first time I've had to rent a UHAUL, The facility was very clean and well kept. I was well informed about my contract. No surprises. Easy Peasy.
GLORIA DIncluded in instructions: "This trailer lacks a jack, so make sure it's already attached to your truck BEFORE loading it. " That gem would've saved me an hour trying to find my jack.
Cathleen Ogreat staff. 2nd time using this location.
Christopher SThe staff here is very friendly, and the rental process was super easy. I went to this location a few times over the last week to get boxes, and the staff was always great!
IAN BStaff were very friendly and efficient!
Laurie JNone
MARCUS PI have no criticism but positive feedback with how they handled getting the trailer attached to my car with a lock. They made me feel more confident in making sure I would be successful on my drive to ID.
Gina EThis Team was very nice and very helpful. We really appreciate their efforts.
DENNIS SI was charged an extra mile and 2 gallons of gas at this location. After driving only 9 miles the gas meter didn’t budge. This location use to be the best, after this nickel and dime scheme I won’t go back.
TAMARA AGood customer service. Easy process and truck was in good shape.
CARSON CThe vehicle that I rented was a 10' box truck and it was almost brand new! It got amazing gas mileage and was extremely clean, the gentleman that worked with me very extremely kind and helpful and treated me great I will always recommend this location to anyone looking for renting a vehicle for their needs.
FRANK BI have rented from multiple sites multiple times in the last couple years and this location is my favorite. They are friendly and efficient. Whenever I have a need, they are my first choice.
JOHN KHave rented here before and will again. Always happy with the service I receive.
STEVEN AVery nice staff. Very quick process.
CHRISTOPHER JVery nice people's very kind
BRYAN A