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Thomas H
Customer Reviews for Storage Perfect
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good quick drop off friendly and helpful staff
MICHAEL AExcellent customer service. Appreciated the gentleman graciously hanging around a few extra minutes at the end of the day so we could return the trailer.
Richard CWish I could have got a larger enclosed cargo trailer.
Jordan AStaff great, easy booking. Great service, thank you.
COURTNIE LThe only thing is the truck had a bit of an ignition issue so it could have been discounted a bit.
NESTOR LThe van pulled to the right and steering wheel was off. There's also a loud rattle Behind the cab. It was terrible driving all that way listening to it.
Tim PThis was the best U-Haul experience - speedy pickup with everything that I ordered. Keep up the good work!
Janae BWay friendly staff. Thank you.
PAMELA CGreat customer service! Very professional. Interior of trailer was clean. Would recommend using this facility!
mike sNothing. Great people working there.
BRUCE HFriendly and efficient. The van was in nice condition.
DEBRA HSuch great service and staff!!!! Thank you!!
Wayne KGreat customer service, friendly, and very accommodating. I will definitely share this location with my friends. Thank you!
CLARISSA LGreat customer service and information provided by Gabriel. He was very helpful! Gracias!
Robert LNothing the experience was very easy and the instructions were clear!
Taylor KThe customer service was excellent I am very satisfied wth the over all experience. This was the first time I've had to rent a UHAUL, The facility was very clean and well kept. I was well informed about my contract. No surprises. Easy Peasy.
GLORIA DIncluded in instructions: "This trailer lacks a jack, so make sure it's already attached to your truck BEFORE loading it. " That gem would've saved me an hour trying to find my jack.
Cathleen Ogreat staff. 2nd time using this location.
Christopher SThe staff here is very friendly, and the rental process was super easy. I went to this location a few times over the last week to get boxes, and the staff was always great!
IAN BStaff were very friendly and efficient!
Laurie JNone
MARCUS PI have no criticism but positive feedback with how they handled getting the trailer attached to my car with a lock. They made me feel more confident in making sure I would be successful on my drive to ID.
Gina EThis Team was very nice and very helpful. We really appreciate their efforts.
DENNIS SI was charged an extra mile and 2 gallons of gas at this location. After driving only 9 miles the gas meter didn’t budge. This location use to be the best, after this nickel and dime scheme I won’t go back.
TAMARA AGood customer service. Easy process and truck was in good shape.
CARSON CThe vehicle that I rented was a 10' box truck and it was almost brand new! It got amazing gas mileage and was extremely clean, the gentleman that worked with me very extremely kind and helpful and treated me great I will always recommend this location to anyone looking for renting a vehicle for their needs.
FRANK BI have rented from multiple sites multiple times in the last couple years and this location is my favorite. They are friendly and efficient. Whenever I have a need, they are my first choice.
JOHN KHave rented here before and will again. Always happy with the service I receive.
STEVEN AVery nice staff. Very quick process.
CHRISTOPHER JVery nice people's very kind
BRYAN AGreat service and equipment.
Eric NVery accommdating and regimented, and professional.
LAWRENCE PEverything was excellent. Staff was polite and courteous. Instructions were clear and thorough. Very happy and satisfied with the experience.
PATRICK OWith the constructions going on, it would be great to add some signage. Google sent me around the whole block. Some signage that Uhaul is open even during construction, would be great. Also some additional signage for customer parking would be very helpful. Other customers (and I) parked in front of the gate since customer parking did difficult to spot during the ongoing constructions. Unrelated to this side, it would have been very helpful to return the rental equipment to my original place of rental. This cost me about an extra hour of driving (including changed pick up location).
Stefan GVery professional experience
Mark BThe staff is very friendly and helpful! Highly recommend this location.
TAMARA SThe two gentlemen at the Perfect Storage and U-Haul were excellent and provided the best U-Haul experience I’ve had in the last 6 moves. I like the on site help without having to use the app.
Colin CBest location ever seen
halit gBesides the trailer being dirty both inside and outside, the price was nearly DOUBLE from my last trailer rental. U-Haul’s prices are now unreasonable!
BRIAN DCouldn't be more efficient.
LAWRENCE PAs easy as could be.
LAWRENCE PThis location has one the best friendly stuff I wish all the other locations has stuff like this. I been renting from this location for the past 10 yrs over 3 to 4 times a month every time they makes me feel like family
BRYAN AVery efficient equipment pickup & return and friendly and helpful staff - this location is great!
Holger SGreat,fast,efficient easy to work with.
LAWRENCE PVery kind and excellent peoples
BRYAN AJavier was kind, helpful and professional.
DAVID EJavier is the best , true pro , 5stars , won't rent anywhere else
THOMAS WAwesome Service! Thank you!
ADELE CIt seemed to be ran very good, clean, quick, and to the point
STEPHEN TAlways friendly, fast, and helpful!
BRADLEY TNighttime drop zone access available and easy to use. Unfortunately road construction made it hard to navigate in but the until deal had sent directions which helped.
CHARLES LMatt was kind
KATHLEEN G