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DOM K
Customer Reviews for Storage Perfect
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We chose this location because it had good reviews. We weren’t disappointed. The guy at the front counter was very helpful and informative.
STEPHEN SPoor customer service- Did not explain that the cost of the van was for 24 hour period so I didn't have to rush and try to bring it back that same evening. There were also unnecessary charges for the "environment" etc... That the agent didn't even know why were charged and had no explanation and then falsely told me Broomfield tax was 10%
MARIA YVery helpful and informative
MICHAEL PThe staff were very friendly and super helpful and informative! They were awesome and made my moving experience less stressful.
KORI MGreat
DAVID EThis was the best (quick and easy) experience I have had renting a trailer.
JAMES JThe person who checked me in was excellent, very helpful and friendly.
Patricia KTeam at the site is always great!
Aaron HMy experience was great. Reservation, pick up and return was so easy.
Bernard CGreat service. Friendly and professional
ADAM SFriendly service
CODY AFriendly personal
ANTHONY MWonderful experience. Staff was excellent, and the U-Haul truck was in great shape. Very orderly and professional.
Antoinette HOutstanding Service and Safety Check - Truly Grateful I dropped off my U-Haul trailer at this location after a 21+ hour drive, and I cannot say enough good things about the staff here. The attendant, Javi, immediately noticed something was wrong with my setup and took the time to inspect everything thoroughly. He discovered that the trailer ball was barely screwed in and that the only thing holding the hitch together was a tiny paper clip sized pin. He told me it was an absolute miracle I had made it even a mile, let alone across multiple states. His honesty, professionalism, and genuine concern for my safety meant a lot - especially after realizing how dangerous the situation had been. I left feeling incredibly thankful for his attention to detail and for catching what could have been a life-threatening mistake. If every U-Haul location had staff this knowledgeable and caring, customers would be a lot safer on the road. Thank you, Javi!
HANNAH FNothing. Obtaining the rental was super fast and painless which is much appreciated. Thanks!
HUGH SMost excellent Customer service the young man was very tentative to my needs most definitely will be using this location again
Micheale BI love the service at this particular location! Always accomodating and really nice people !
JEFFREY SMatthew the Manager was super professional and very helpful. My move went so well, would definitely recommend using this location.
DORIS SVery pleasant experience every time.
MICHAEL CWe've used this place several times, and they're very easy to work with.
Allen MThe gentleman behind the counter was very friendly and super helpful. I really appreciated his professionalism and assistance.
Frankie DThis truck was brand new but I drove it 1800 miles with no c ruise control Not so good also the middle seat was kind of a waste as a sea We could have put our over night bags there . we did fide a storage contgainor at Home depot gthat fit in the spot perfectly so all is good
Tony AI have used U-haul many times, this was by far the best experience I’ve had. It was fast and easy to pick up and drop off. Excellent service.
MARICELA CKeep on doing the way you do!
ROBERT GN/A
Kelly LGreat location and service. Woukd highly recommend this location. I am a repeat customer and continue to have great and stress free experience. Thank you!!
Laurie LClean place, super friendly service, would totally recommend this place to rent a U-Haul
JAMES GPhenomenal team working the desk. Every pick up spot should be like this one.
Teng KGreat, clean location, easy to get to, fast return.
Eugene OThe employees at this locate were excellent and friendly, but U-Haul corporate tried to change the drop-off location after we had already picked up the truck and already in the process of making our out-of-state move. This added an extra layer of annoyance dealing with getting this fixed. Worst of all, the truck had a terrible rattle in the cabin. it was so loud we couldn't hold a conversation or hear the radio during our 11 hour drive. When we dropped it off, we realized that the rubber liner around the windshield was loose and was slapping the roof.
LOUIS JJavy is always so friendly and helpful!
SALLY JI appreciated that the U-Haul person hooked up the trailer & checked the lights.
MICHAEL CSimple check in, concerned about the truck issues and the overall process was simple, quick and painless. I have used this location before and would absolutely use them again.
DOUGLAS PThe staff was extremely friendly and great! Super easy to get and return equipment. Would recommend to anyone.
Emma BGreat customer service. Easy pick-up & return. Rental was perfect for apartment move-in.
Joanne JSuper friendly and helpful staff. Equipment was in top condition. Staff adjusted my rental when I brought it back a day early.
Amy SWe forgot his name, but the man who was helping us, was very kind and helpful.
PETER MIt was easy pick up and drop off. Highly recommend
Kunle AThe guy at the desk was super helpful
PRASHANT SBest staff and equipment in metro area
sandro mYou guys are awesome
James SThe young man at the counter was great!!!!
James MThis is the best Uhaul agent in the country! They have serviced us for over 10 years and every experience with them has been top notch! Highly recommend them!
DAVID RI can’t say more nice things about the staff here. Interacted with three different employees and they were all amazing and funny. Best U-Haul experience to date!
JOHN YVery helpful, organized and courteous. Definitely put the customer first.
CHRISTOPHER TAll good
Gustavo CJavi was amazing! I was frantically trying to get this started and he was cool, calm and collected. It chilled me out too and it all worked out find. Very kind and helpful will be back because of service received.
LINDSAY CNice people. Had a good inventory of vehicles. Truck was in very good shape.
ROBERT GWould not change a thing!
David R